Error Messages - Pioneer AVH-X8690BT Owner's Manual

Problems with the phone screen
Symptom Cause
Your phone is out of range
for service.
Dialling is impossible
because the touch panel
The connection between
keys for dialling are
the mobile phone and this
inactive.
product cannot be estab-
lished now.
Problems with the Application screen
Symptom Cause
While operating an applica-
tion, the application was
ended on the smartphone
A black screen is
side.
displayed.
The smartphone OS may be
awaiting screen operation.
The screen is displayed,
but operation does not An error has occurred.
work at all.
Charging stopped because
the temperature of the
smartphone rose due to
The smartphone was not prolonged use of the smart-
phone during charging.
charged.
More battery power was
consumed than was gained
from charging.

Error messages

When problems occur with this product, an error message appears on the display. Refer to
the table below to identify the problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or your nearest Pioneer service
centre.
Action
Retry after re-entering the range
for service.
Perform the connection process.
Action
Press the HOME button to display
the Top menu screen.
Stop the vehicle in a safe place
and check the screen on the
smartphone.
Park your vehicle in a safe place,
and then turn off the ignition switch
(ACC OFF). Subsequently, turn the
ignition switch to on (ACC ON)
again.
When an Android device is con-
nected, disconnect the Bluetooth
connection from this product and
then reconnect it.
Disconnect the smartphone from
the cable, and wait until the smart-
phone cools down.
This problem may be resolved by
stopping any unnecessary services
on the smartphone.
Common
Message Cause
This product fails to oper-
ate or the speaker connec-
AMP Error
tion is incorrect; the protec-
tive circuit is activated.
Product overheat.
System will be shut
down automatically in
1 minute. Restart the
product by ACC-Off/
The temperature is too high
On may fix this prob-
for this product to operate.
lem. If this message
keep showing up, it
is possible that some
problem occured in the
product.
Disc
Message Cause
The disc is dirty.
The disc is scratched.
The disc is loaded upside
Error-02-XX/FF-FF
down.
There is an electrical or
mechanical error.
The disc does not have the
Different Region Disc same region number as
this product.
This type of disc cannot be
Unplayable Disc
played on this product.
This type of file cannot be
Unplayable File
played on this product.
The inserted disc contains
Skipped
DRM protected files.
All the files on the inserted
Protect disc are embedded with
DRM.
The temperature of this
TEMP product is outside the
normal operating range.
This DivX rental has The inserted disc contains
expired. expired DivX VOD content.
Appendix
Action
Check the speaker connection.
If the message fails to disappear
even after the engine is switched
off/on, contact your dealer or an
authorised Pioneer Service Station
for assistance.
Follow the instructions displayed
on the screen. If this does not solve
the problem, contact your dealer or
an authorised Pioneer Station for
assistance.
Action
Reference
Clean the disc.
Replace the disc.
Check that the disc is loaded
correctly.
Press the RESET button.
6
Replace the DVD with one bearing
the correct region number.
Replace the disc with one that can
be played on this product.
Select a file that can be played.
69, 74
The protected files are skipped.
Replace the disc.
Wait until this product returns to
a temperature within the normal
operating limits.
Select a file that can be played.
65
Engb