Shark Rotator NV500NZV2 Owner's Manual page 11

TROUBLE-
Vacuum is not picking up dirt. No suction or light suction
SHOOTING
• C heck filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
GUIDE
• Dust cup may be full; empty dust cup.
• C heck hose, hose connections, nozzles and accessories for blockages; clear blockages if required.
• C lose the suction release on the handle to increase suction power.
Vacuum lifts area rugs
• S uction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges. Open the suction release on the handle to decrease suction power.
• T urn off the unit to disengage the brush roll and restart with the POWER button for suction only cleaning.
Brush roll does not spin
• P ull the handle toward you and release the power nozzle to disengage the auto-off feature.
• T urn the unit on by pressing the BRUSHROLL button.
• I mmediately turn off and unplug vacuum, disconnect the power nozzle and remove blockage before reconnecting and turning vacuum back on.
Vacuum turns off on its own
• T his vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off.
Should this occur, perform the following steps to restart the motor thermostat:
1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in hose, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in the vacuum.
7. Restart the unit on using either the POWER or BRUSHROLL buttons.
Note: If vacuum still does not start, contact Customer care at: AUST: 1800 890 840 or NZ: 0800 002 999.
N Z : 0 8 0 0 0 0 2 9 9 9
11