AT&T 959 User Manual page 37

TELEPHONE DIRECTORY
PROBLEM
Difficulty Storing
Numbers in Memory
CALLER ID OPERATION
PROBLEM
Screen is Blank
PROBLEM
Screen Displays
PROBLEM
No Caller ID
Information While
on a Call
SOLUTION
• Make sure you are pressing the correct
sequence of buttons for storing numbers.
• If you are interrupted by a recorded
announcement telling you to hang up
or by a loud buzzing noise, hang up
and store the number without lifting
the handset.
SOLUTION
• Make sure the batteries are correctly
installed.
SOLUTION
The phone has received incomplete
or corrupted caller identification
information from the telephone company.
The phone will display as much
information as possible.
SOLUTION
• Make sure your service provides
Caller ID information while you are
on a call. This is sometimes known as
"Caller ID on Call Waiting," or "Type II
Caller ID."
• Make sure you have the CID-Call Wait
feature on this phone set to ON (see
"Feature Summary" beginning on page 14
in FEATURE SETUP).
• The phone cannot display the information
if another phone on the same line is in use.
Make sure all extensions are on hook.
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