Download Print this page

Kanguru defender User Manual

Secure
Hide thumbs

Advertisement

Kanguru Defender
Secure USB Flash Drive

User Manual

For Defender Models:
• Defender 2000
• Defender 3000
• Defender Elite30
• Defender Elite200
• Defender Elite300
Copyright 2015, All Rights Reserved

Advertisement

loading

  Also See for Kanguru defender

  Related Manuals for Kanguru defender

  Summary of Contents for Kanguru defender

  • Page 1: User Manual

    Kanguru Defender Secure USB Flash Drive User Manual For Defender Models: • Defender 2000 • Defender 3000 • Defender Elite30 • Defender Elite200 • Defender Elite300 Copyright 2015, All Rights Reserved...
  • Page 2: Notices And Information

    Inc. All other brands or product names are trademarks of their respective companies or organizations. Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user is solely responsible for the copyright laws, and is fully responsible for any illegal actions taken.
  • Page 3: Table Of Contents

    1.5 FIPS 140-2 Certified Drives .................. 6 1.6 Common Criteria Certified Drives ................ 6 1.7 The Write Protect Switch ..................7 Kanguru Defender Manager ..................8 2.1 Running KDM ....................... 8 2.1.1 Running KDM on Windows ................ 8 2.1.2 Running KDM on Mac OS X ..............10 2.1.3 Running KDM on Ubuntu Linux ...............
  • Page 4 3.1 Updating standard edition drives ................38 3.2 Updating KRMC enterprise edition drives ............39 3.3 Verifying the download checksum ................ 39 Safely removing Your Defender Flash Drive ............40 4.1 Safely Removing from Windows ................40 4.2 Safely Removing from Mac OS X ................ 41 4.3 Safely Removing from Linux ................
  • Page 5: Introduction

    Introduction 1. introduction The Kanguru Defender flash drive is a hardware encrypted, tamper proof USB flash drive. The Defender flash drive contains two partitions: a CD-ROM partition and a secure, encrypted partition. The CD-ROM partition contains the login application that will allow you to access the secured partition. The secure partition is where your actual data will be stored.
  • Page 6: Remote Management Capability

    ○ Limit Invalid Login Attempts (e.g. 6 retries before drive is wiped) ○ Rate at which password should be changed (e.g. every 30, 60, or 90 days) √ Create user groups You Kanguru Defender flash drive does not come with KRMC enabled by default. For more information about KRMC, visit: https://kanguru.com/remote-management/remote-management-suite.shtml 1.5 FiPS 140-2 certified Drives...
  • Page 7: The Write Protect Switch

    Note: The Defender 2000 and Defender 3000 flash drives use software based write protection and do not have a physical switch. To enable the software write protection on a Defender 2000 or Defender 3000, please refer to section 2.3.2 Enabling Software Write Protection on page...
  • Page 8: Kanguru Defender Manager

    USB port. The KDM application should start automatically if Autorun is enabled. If KDM does not start automatically: 1. Open an explorer window and open the Defender’s CD-ROM partition. The drive letter (e.g. D:, E:, F:) will depend on your computer.
  • Page 9 If you are running Windows 7 or 8 and for any reason need to see the removable disk before you log into KDM, you will need to configure Windows in the following manner: Note: This is user preference only. There is no need to configure Windows in order to use your Defender flash drive.
  • Page 10: Running Kdm On Mac Os X

    2.1.2 running KDM on Mac oS X To run KDM from Mac OS X, connect your Defender flash drive to your computer through a USB port. A CD icon named ‘KDM’ will appear on the desktop. Double click on the KDM icon to open it.
  • Page 11: Running Kdm On Ubuntu Linux

    The Login Screen on page 20). caution! The KDM file needs to remain on your Defender’s CD-ROM partition at all times. Always run the application from the Defender’s CD-ROM partition. Do not try to copy KDM or run KDM from your computer’s hard drive.
  • Page 12: Running Kdm On Red Hat Enterprise Linux 5

    Note: You must have Super User or Root privileges in order to run KDM on Red Hat Enterprise Linux 5. To run KDM from the Red Hat Enterprise Linux 5 operating system, connect your Defender flash drive to your computer through a USB port. A CD icon named ‘KDM’ will appear on the desktop. If the KDM window doesn’t open automatically, double click on the KDM icon to open it.
  • Page 13: The Setup Wizard

    Defender’s secure, encrypted partition. caution! Once the Setup Wizard has started, you should not disconnect your Defender flash drive without either first completing the Setup Wizard or closing the Setup Wizard by clicking on the X button.
  • Page 14: Resetting The Device Through The Setup Wizard

    The Setup Wizard 2.2.2 resetting the Device through the Setup Wizard If you experience any problems during the Setup Wizard, you may have to perform a device reset before you can complete the setup process. To perform a device reset while in the Setup Wizard: 1.
  • Page 15: Activating On-Board Antivirus Protection (Windows Only)

    Enterprise Edition users. Antivirus for Enterprise Edition is activated through Kanguru Remote Management Console (KRMC). Enterprise Edition users, please contact your administrator. Note: Your Defender flash drive will need to be connected to a computer with internet access in order to register for on-board antivirus protection.
  • Page 16: Krmc Cloud

    Note: If you have not purchased a KRMC Cloud license and do not have a KRMC Cloud Account ID then please contact Kanguru Sales to purchase a KRMC Cloud license. If you have a KRMC Cloud account but do not remember your KRMC Cloud Account ID, please contact Kanguru Technical Support.
  • Page 17: Contact Info

    The Setup Wizard 2.2.5 contact info If you chose to manage your drive using KRMC Cloud, then the information entered in the Contact Info window will automatically be imported to the KRMC Cloud server when you register your drive. If you did not enable KRMC Cloud then you can skip this step.
  • Page 18: Setting A Password

    The Setup Wizard 2.2.6 Setting a Password From the Set Password screen: 1. Enter your password in the ‘Password’ field. You can enter your password using KDM’s Virtual Keyboard by clicking the VK button. For more information on using the Virtual Keyboard see section 2.3.4 Using the Virtual Keyboard to Enter Your Password on page Note: For security reasons, it is recommended that you incorporate letters, numbers and symbols...
  • Page 19: Enabling Self Service Password Reset

    The SSPR feature is a subscription service and requires a license key. If you do not have a license key, either contact Kanguru to purchase one, or select the Disable Service option and then click on the apply button.
  • Page 20: The Login Screen

    Unplugging and then reinserting your Defender flash drive or manually restarting KDM.exe will bring the login window back. Once you have successfully logged in to KDM, the Defender’s secure partition will be accessible through My Computer or Windows Explorer. For more information on accessing the secure partition, see section 2.4.1 Encrypting Files and Folders on page...
  • Page 21: Enabling And Disabling Autorun Functionality

    Unlike other Defender models, the Defender 2000 and Defender 3000 do not have a physical write protect switch, but rather use software write protection. To enable write protection on a Defender 2000 or Defender 3000 device, click on box for enable write protection in the login window.
  • Page 22: Resetting You Device From The Login Screen

    Using the Reset to Factory Default function will format and wipe all data off the device! All data on the device will be lost! To reset your Defender flash drive to the factory default: 1. From the login screen, click on the reset button.
  • Page 23: Using The Virtual Keyboard To Enter Your Password

    The Setup Wizard 2.3.4 Using the Virtual Keyboard to enter Your Password The virtual keyboard feature can be accessed anytime you are required to enter your password in order to prevent key logging applications from recording your key strokes and potentially stealing your password. To use the virtual keyboard to enter your password: 1.
  • Page 24: The Kdm Taskbar Menu

    2.4 the KDM taskbar Menu The KDM Taskbar menu provides a simple user interface that allows you to use and configure your Defender device. When you login to KDM, the KDM icon appears in the taskbar area. To access the KDM Taskbar menu, simply click on the KDM icon.
  • Page 25: Encrypting Files And Folders

    2.4.1 encrypting Files and Folders A key feature of the Defender flash drive is drag & drop encryption; allowing you to simply drag files that you want encrypt directly onto the drive. The Defender flash drive automatically encrypts these files as they are transferred to the secure partition, ensuring that your data stays safe and private.
  • Page 26: Enabling On-Board Antivirus (Windows Only)

    Once your on-board antivirus has been activated, real-time virus scanning is automatically enabled whenever you log into your device. All files copied to the Defender are scanned for viruses and malware. Real-time scanning is enabled once all virus definitions have been downloaded.
  • Page 27: Device Scan

    The Antivirus Console 2.4.3.1 Device Scan The antivirus menu allows you to scan your Defender for known viruses and malware. To scan your Defender: 1. Click on the Scan Device tab at the top of the antivirus menu. 2. Click on the Start Scan button to begin scanning your Defender device.
  • Page 28: Path Scan

    The Antivirus Console 2.4.3.2 Path Scan The antivirus menu allows you to scan any path on your computer for known viruses and malware. Note: The Scan Path feature can be disabled on Enterprise Edition drives. Please contact your administrator for more information. To scan a path on your computer: 1.
  • Page 29: File Scan

    The Antivirus Console 2.4.3.3 File Scan The antivirus menu allows you to scan any file on your computer for known viruses and malware. Note: The Scan File feature can be disabled on Enterprise Edition drives. Please contact your administrator for more information. To scan a file: 1.
  • Page 30: Antivirus License

    • Click on the Licenses button to see your current antivirus license number. • Click on the renew License online button to purchase a one-year antivirus license subscription from Kanguru’s online store. Once you have purchased or renewed your antivirus license, you will receive a new antivirus license key as well as a customer ID.
  • Page 31: Changing Your Password

    The KDM Taskbar Menu 2.4.4 changing Your Password You can change your security password through the Security Settings. To change your password: 1. Click on the KDM icon located in the task bar and then click on ‘Security Settings…’ from the popup menu.
  • Page 32: Self Service Password Reset

    Self Service Password Reset (SSPR) functionality will allow you to reset your Defender’s password without needing to wipe the data stored in the secure partition. The SSPR feature is a subscription based service and requires a license key. If you do not have a license key, please contact Kanguru to purchase one.
  • Page 33: Krmc Cloud Settings

    The KDM Taskbar Menu 2.4.5 KrMc cloud Settings You can enable or disable KRMC Cloud functionality through the Security Settings. Note: This section does not apply to Enterprise Edition users or if you have already enabled KRMC Cloud. To change your device’s KRMC functionality: 1.
  • Page 34: Changing Languages

    The KDM Taskbar Menu 2.4.6 changing Languages KDM supports several languages. The KDM language is set to English by default. To change the language: 1. Click on the KDM icon located in the task bar and then hover your cursor over the ‘Language’ option in the popup menu.
  • Page 35: Connection Settings And Configuring A Proxy Server

    If KDM is able to connect to the proxy server using those credentials then the authentication information is saved in an encrypted proxy settings file on the host computer. Note: Proxy information must be configured once for each computer the Defender flash drive is connected to that connects to the internet through a proxy server.
  • Page 36: Online Documentation

    Note: Linux users must right-click on the KDM icon in the task bar. • Click on ‘Quick Start Guide’ to download a digital copy of the Defender flash drive’s Quick Start Guide. • Click on ‘Defender User Manual’ to download a digital copy of the Defender flash drive’s User Manual 2.6 about KDM...
  • Page 37: Unmounting Your Defender

    ‘Unmount Kanguru Defender’. Note: Linux users must right-click on the KDM icon in the task bar. The KDM icon in the task bar will disappear and the Defender’s secure partition will no longer be accessible. caution! Do not disconnect the Kanguru Defender flash drive without first properly unmounting your device as detailed in this section and then safely removing the device from your computer as described chapter 4.
  • Page 38: Updating Your Defender Flash Drive

    Updating Your Defender Flash Drive 3. Updating Your Defender Flash Drive Updates for your Defender flash drive’s client application may be released from time to time. To view the version of the KDM client application currently running on your drive, see section 2.6 About KDM...
  • Page 39: Updating Krmc Enterprise Edition Drives

    The SHA256 Checksum tool will generate a 64-character checksum which can be verified against the checksum list published by Kanguru Solutions. This ensures that the updater file was downloaded correctly and wasn’t altered. The SHA256 Checksum tool and a list of valid checksum values can be found on Kanguru’s Support site: https://kanguru.zendesk.com/entries/21747773-sha256-checksum-utility To view and verify your download’s checksum:...
  • Page 40: Safely Removing Your Defender Flash Drive

    Safely Removing Defender Flash Drive 4. Safely removing Your Defender Flash Drive Before unplugging the Defender flash drive from the USB port, you should always make sure that you have unmounted the secured partition (see section 2.7 Unmounting Your Defender on page 37).
  • Page 41: Safely Removing From Mac Os X

    2.7 Unmounting Your Defender on page To remove the Defender drive, click and drag the KDM icon from the desktop into the trash can icon. When you start dragging the KDM icon, the trash can icon will turn into an eject icon.
  • Page 42: Technical Specifications

    Humidity Range 20% - 90% Shock Resistance 1000G Max Vibration 15G Peak to Peak Max TAA Compliant 4GB - 16GB Defender 2000 Specifications Max Read: 30 MB/s Data Transfer Rate Max Write: 20 MB/s Weight Dimensions 72.6mm x 19.5mm x 9mm...
  • Page 43: Defender 3000

    Technical Specifications 5.2 Defender 3000 General Specifications Model KDM3000 Interface USB 3.0 (USB 2.0 compatible) Encryption Features Hardware based 256-bit AES encryption FIPS 140-2 Certified, Level 3 Security Certifications Common Criteria Evaluated Windows Server 2003, Server 2008, Vista, 7, 8, 8.1 Max OS X 10.5 and above (Intel based only)
  • Page 44: Defender Elite30

    Technical Specifications 5.3 Defender elite30 General Specifications Model KDFE30 series Interface USB 3.0 (USB 2.0 compatible) Encryption Features Hardware based 256-bit AES encryption (XTS mode) Security Certifications Windows Server 2003, Server 2008, Vista, 7, 8, 8.1 OS Compatibility Max OS X 10.5 and above (Intel based only)
  • Page 45: Defender Elite200

    15G Peak to Peak Max TAA Compliant * In line with Microsoft’s End-of-Support announcement for Windows XP, Kanguru Solutions is ending support for the Windows XP platform. While our products have been quality tested internally on Windows XP, we cannot guarantee normal product operation on an unsupported OS.
  • Page 46: Defender Elite300

    Technical Specifications 5.5 Defender elite300 General Specifications Model KDFE300 series Interface USB 3.0 (USB 2.0 compatible) Encryption Features Hardware based 256-bit AES encryption (XTS mode) FIPS 140-2 Certified Level 2 Security Certifications Common Criteria Evaluated Windows Server 2003, Server 2008, Vista, 7, 8, 8.1 Max OS X 10.5 and above (Intel based only)
  • Page 47: Warranty Information

    Warranty Information / Technical Support 6. Warranty information All Defender flash drive products carry a 3-year warranty from the date of purchase. Kanguru Solutions is not responsible for any damages incurred in the shipping process. Any claims for loss or damage must be made to the carrier directly.
  • Page 48: Appendix A - Common Criteria Certified Versions

    Common Criteria certified. The Defender’s firmware version is specific to the device’s hardware. The firmware version is not accessible to the user. You are not able to view, update or modify the firmware version on your Defender in any way.
  • Page 49: Appendix B - Proxy Support

    If the KDM client application cannot connect to the internet you will see the following error message: If the computer that the Defender flash drive is connected to uses a proxy server to access the internet, click on the Yes button. KDM will try to read the proxy server information from the computer’s configuration.
  • Page 50 Kanguru Solutions 1360 Main Street Millis, MA 02054 www.kanguru.com 07.20.15 v1.0 © 2015 Kanguru Solutions Legal terms and conditions available at www.kanguru.com. Please review and agree before use. Thank you.