Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture.
Page 4
I M P O R T A N T I N F O R M A T I O N Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver.
Page 5
Make sure an electrical socket is near your SMART product and remains easily accessible during use. Using your SMART product near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector.
If you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15 VGA video input connector or an HDMI™ video connector, or that do not use a 4-pin power mini- DIN output connector to provide power to other SMART products, you may need to purchase third-party adapters.
Page 7
150 pF probe (air discharge) Unmated connectors meet no malfunction or damage up to 4kV (both polarities) for direct (contact) discharge Cables All SMART Board 800ix2 interactive whiteboard system cables should be shielded to prevent potential accidents and degraded video and audio quality. Conducted and radiated...
Contents Important information Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART Board 800ix2 interactive whiteboard system features Included accessories Other optional accessories Chapter 2: Installing your interactive whiteboard system Choosing a location Choosing a height...
Page 10
Web page management Simple Network Management Protocol (SNMP) Appendix B: Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART UX80 projector Projector programming commands Appendix C: Adjusting projector settings Appendix D: Integrating other devices...
SMART GoWire™ auto-launch cable CAT 5 USB extender Other optional accessories Hardware mounting kit Your SMART Board 800ix2 interactive whiteboard system combines the following components: SMART Board 800 series interactive whiteboard SMART UX80 projector Accessories and optional equipment This chapter describes the features of your interactive whiteboard and provides information about product parts and accessories.
Blu-ray™ players, document cameras, and other high-definition sources, and can project media from these sources onto the interactive screen. When you use SMART software with your SMART Board 800ix2 interactive whiteboard system, you can write over any application in digital ink using a pen tray pen or your finger, and then save these notes for future reference and distribution.
A security cable lock feature that enables you to lock your interactive whiteboard to help safeguard it from theft For more information about your SMART Board interactive whiteboard, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). SMART UX80 projector The SMART UX80 projector system includes an...
C H A P T E R 1 About your interactive whiteboard system Connectivity for a second SMART UX80 projector in a dual interactive whiteboard system Self-protection timer for a hot re-strike of the projector lamp Protected cable routing through the projector housing and a cable cover that prevent tampering...
SMART Board 800ix2-SMP interactive whiteboard system accessories The following accessories are included with SMART Board 800ix2-SMP interactive whiteboard systems. SMART GoWire™ auto-launch cable The SMART GoWire auto-launch cable is a USB to USB...
C H A P T E R 1 About your interactive whiteboard system If you are using a laptop that doesn’t have SMART Meeting Pro software installed, you can connect the laptop to the interactive whiteboard using your SMART GoWire cable. The SMART Meeting Pro icon appears in the notification area on your laptop once you connect the cable.
Consult the SMART Board 800ix2 interactive whiteboard system installation document included with your product for instructions on how to install and secure your system. See the included documents for instructions on how to cable your SMART Board 800ix2, install your product and use the mounting template.
Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller. Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.
Download SMART software from smarttech.com/software. These web pages list the minimum hardware requirements for each software version. If SMART software is already installed on your computer, take this opportunity to upgrade your software to ensure compatibility.
C H A P T E R 2 Installing your interactive whiteboard system Focusing the image Use the focus lever located on the bottom of the SMART UX80 projector to focus the projected image. To focus and adjust the image Turn the focus lever clockwise or counterclockwise until the image is in focus.
C H A P T E R 2 Installing your interactive whiteboard system Use the mechanical adjustments described in the installation document and the image alignment screen to adjust the projected image size, shape and location so that you can see the full projected image clearly.
SMART Support website (smarttech.com/support) for additional information. Integrating your system with peripheral devices For information on integrating your SMART Board 800ix2 interactive whiteboard system with peripheral devices, see Connecting peripheral sources and outputs on page 78. smarttech.com/kb/170453...
Using your interactive whiteboard Using the Extended Control Panel (ECP) Using the SMART GoWire cable This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
Page 24
C H A P T E R 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control or ECP to put the projector into Standby mode or to turn it on.
For more information on this software, press the Help button on your interactive whiteboard pen tray. For additional resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and then select your country and language. In the Support section of this website, you’ll find up-to-date, product-specific information, including setup instructions and specifications.
Page 26
C H A P T E R 3 Using your interactive whiteboard system N O T E S For more details on the status of your interactive whiteboard system, go to Determining your interactive whiteboard system’s status on page 29. Low Power mode reduces your interactive whiteboard system’s power consumption when it is in Standby mode.To set the projector system to enter Low Power mode automatically whenever it enters Standby mode, hold down the Power...
SBX8 series control cable from your local SMART reseller. Using the SMART GoWire cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on Windows computers that don’t have the software installed.
SMART Board 800ix2 interactive whiteboard system. Maintaining your interactive whiteboard With proper care, your SMART Board interactive whiteboard will provide years of trouble-free service. Preventing damage to your interactive whiteboard Although your interactive whiteboard’s surface is very durable, take the following precautions to prevent damage.
C H A P T E R 4 Maintaining your interactive whiteboard system Don’t use compressed air to clean the interactive whiteboard’s cameras because the force of the air could damage them. Keeping the writing surface clean Follow these tips to keep the interactive whiteboard’s surface clean. Clean your interactive whiteboard at least every six months.
C H A P T E R 4 Maintaining your interactive whiteboard system Cleaning the projector W A R N I N G Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder. C A U T I O N Before you clean the projector, press the Power button twice on the ECP or remote control...
Page 32
Thoroughly clean the area around the projector, and discard any edible items placed in that area because they could be contaminated. Call your authorized SMART reseller for instructions. Do not attempt to replace the lamp. When replacing the projector lamp: Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely.
C H A P T E R 4 Maintaining your interactive whiteboard system Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu and reset the lamp hours. To prevent accidental errors, only a system administrator should perform this procedure. N O T E Always reset the lamp hours after you replace the lamp, because lamp service reminders are based on the current hours of use.
C H A P T E R 4 Maintaining your interactive whiteboard system Replacing the remote control battery Follow this procedure to replace the remote control battery. W A R N I N G Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified CR2025 coin-cell battery.
C H A P T E R 5 Troubleshooting your interactive whiteboard system This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website (smarttech.com/support) or contact your authorized SMART reseller (smarttech.com/where). Before you start Before you troubleshoot your interactive whiteboard system or contact SMART Support or your...
Troubleshooting your interactive whiteboard system Locating serial numbers The SMART Board 800 series interactive whiteboard serial number is located on the lower-right edge of your interactive whiteboard’s frame. For more information, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).
Page 38
C H A P T E R 5 Troubleshooting your interactive whiteboard system The ECP serial number is located on the bottom of the ECP. For the locations of serial numbers on other components and accessories, see smarttech.com/support. smarttech.com/kb/170453...
See Resolving operation issues on the next page. Solid green Solid green Flashing Correct Touch only SMART Product Drivers isn’t green installed or running correctly on the connected computer. Solid green Solid green None There’s an issue with the connections between the interactive...
Resolving interactive whiteboard issues This section includes information on resolving issues with your interactive whiteboard. For information not covered in this section, see the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817). Resolving operation issues To resolve operation issues, complete the following tasks: Confirm that the camera system cable is connected to the back of the pen tray.
If the controller module takes longer than 10 seconds to start up, disconnect the interactive whiteboard’s power cable, wait 10 seconds, and then reconnect it. If the issue persists, update the firmware as documented in the SMART Board 800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).
Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting SMART Support. Performing initial troubleshooting on your projector will reduce the time of a support call. Your projector stops responding If your projector stops responding, perform the following procedure.
3. Replace your lamp as described in Removing and replacing the projector lamp module on page 4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode, disconnect the power cable, and then contact your authorized SMART reseller. The projector Power and Service lights are off If the projector Power and Service lights are both off, one of the following issues is occurring: There was a power outage or a power surge.
4. If there are any extension cables, switch boxes, connection wall plates or other devices in the video connection from the computer to the projector, temporarily remove them to ensure they are not causing the video signal loss. 5. If your projector still doesn’t show a source signal, contact your authorized SMART reseller. smarttech.com/kb/170453...
C H A P T E R 5 Troubleshooting your interactive whiteboard system Partial, scrolling or incorrectly displayed image N O T E This procedure may vary depending on your version of Windows operating system or Mac OS X operating system software and your system preferences. The following procedures apply to Windows 7 operating systems and Mac OS X 10.8 operating system software.
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds. 6. Connect the power cable, and then turn on the projector. 7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller. The image from your connected laptop computer isn’t projected Laptop computer settings can interfere with projector operations.
Confirm that all cables are held in place with the appropriate cable management clip. Adjust the projected image. See the included SMART Board 885ix2 and 885ix2-SMP interactive whiteboard system textless installation guide (smarttech.com/kb/170341) and Aligning the image on page 10.
If you're using an HDMI video input on the projector, do not use any DVI to HDMI adaptors, as these will not transfer audio from the DVI source to the HDMI input on the projector. If the previous steps don’t resolve the issue, contact your authorized SMART reseller. Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system.
C H A P T E R 5 Troubleshooting your interactive whiteboard system Resolving ECP issues If the ECP isn’t receiving power, complete the following tasks: Confirm that the ECP cable harness’s 11-pin connector is properly connected to the ECP. Confirm that the ECP cable harness’s 7-pin min-DIN connector and 4-pin min-DIN connectors are properly connected to the ECP connector on the projector.
3. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu. Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to transport your interactive whiteboard system. When required, repack it with all of the original packaging.
E-mail alerts Password settings Simple Network Management Protocol (SNMP) This chapter includes detailed instructions on how to remotely manage your SMART Board 800ix2 interactive whiteboard system settings through a network interface. Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet.
1. Start your Internet browser. 2. Type the IP address in the address line field, and then press ENTER. The SMART UX80 Projector Settings window appears. 3. Select the menu options in the left pane to access the settings on each page.
Closed Captioning Turns on or turns off the closed captioning feature. Display Mode Adjusts the display output to SMART Presentation, Bright Room, Dark Room, sRGB and User modes so you can project images from various sources with consistent color performance: SMART Presentation is recommended for color fidelity.
Page 54
A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description White Peaking Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades. A value closer to 0 creates a natural image and a value closer to 10 enhances brightness.
Page 55
Startup Screen Sets the type of startup screen to SMART or User. The SMART screen is the default SMART logo on a blue background. The User screen uses the saved picture from the Capture User Startup Screen function.
A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description Emergency Alert Turns the on-screen alert broadcast message on or off. When enabled, this message displays over the current projected image. Displays an on-screen emergency notification message (maximum Alarm Message / Alert 60 characters).
A P P E N D I X A Remotely managing your system through a network interface USB Control settings This menu allows you to associate a video source with a USB receptacle on the ECP. Submenu setting Description USB1 Source Enables touch for the selected video source (VGA, HDMI1, HDMI2 or Disabled) by associating the video source with the room computer USB receptacle (USB1) on the ECP.
A P P E N D I X A Remotely managing your system through a network interface Submenu setting Description SNMP Enable Turns the Simple Network Management Protocol (SNMP) agent on or off. Read-Only Community Sets a password that is required for each SNMP get request to the device.
Lamp Driver Failure Lamp Over Hours N O T E The projector sends an alert e-mail (SMART Alert) to your e-mail address. Click E-mail Alert Test to confirm that your e-mail address and SMTP server settings are correct by sending a test e-mail (SMART Alert-Test Mail).
MIB files link in the Hardware section for the SMART UX80 projector. The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your SNMP management system application, and then use it as described in your application’s user guide.
Service and support controls Network controls Advanced display controls 3D function controls This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board 800ix2 interactive whiteboard system settings through an RS-232 serial interface. smarttech.com/kb/170453...
Connecting your room control system to the SMART UX80 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART UX80 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface 3. Configure your serial interface settings using the values in the previous table, and then press ENTER. The > character appears as a command prompt. N O T E If no message or an error message appears, your serial interface configuration isn’t correct.
Page 64
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Command Control basics off now Commands the projector to immediately stop projecting an image, cool down the projector lamp, and enter the standby / idle power state without requiring any further confirmation.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Power state controls These commands put the projector in and out of Standby mode and request the projector’s current power state. The projector’s power state determines whether certain commands are available at that time.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Display controls These commands control the video display of the projector. Usable Command Property Valid Values Notes by Power State Standby / Idle videoinputs Returns a text list of The default UX80 projector...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Audio controls These commands control the audio of the projector. Usable Command Property Valid Values Notes by Power State Standby / Idle •...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface System controls These commands control the integration properties of the projector. Usable Command Property Valid Values Notes by Power State Standby / Idle •VGA# [# range of 1 ~ 5] set or get set or get...
Page 69
Remotely managing your system through an RS-232 serial interface Usable Command Property Valid Values Notes by Power State Standby / Idle • smart (default) set or get startupscreen Chooses what splash screen • usercapture to display at projector startup, • preview or when there is no active video source signal.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Service and support controls These commands control the integration properties of the projector. Usable Command Property Valid Values Notes by Power State Standby / Idle modelnum...
Page 71
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable Command Property Valid Values Notes by Power State Standby / Idle resolution last known video input resolution in the format of ###x###@##Hz or ###i/p •...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Network controls These commands control the integration properties of the projector. Usable Command Property Valid Values Notes by Power State Standby / Idle •...
Page 73
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable Command Property Valid Values Notes by Power State Standby / Idle set or get groupname [text string] These properties are not used by any of the projector set or get projectorname [text string]...
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Advanced display controls These commands control the integration properties of the projector. Usable Command Property Valid Values Notes by Power State Standby / Idle •...
Page 75
A P P E N D I X B Remotely managing your system through an RS-232 serial interface Usable Command Property Valid Values Notes by Power State Standby / Idle set or get vposition Numeric value. Range: Automatically detected from -5 ~ 5 current video source.
A P P E N D I X B Remotely managing your system through an RS-232 serial interface 3D function controls Us these commands to select the 3D function. Usable Command Property Valid Values Notes by Power State Standby / Idle •...
ECP is not a substitute for the remote control. Setting Notes Image Adjustment menu Display Mode Indicates the projector’s display The default is SMART Presentation. output (SMART Presentation, Bright Room, Dark Room, sRGB and User). Brightness Adjusts projector brightness The default is 50.
Page 78
H-Position Moves the horizontal position of Don’t adjust this setting unless you’re advised the source video left or right to by SMART Support. from 0 to 100 (relative to the Apply this setting only after you make all boom projected image).
Page 79
A P P E N D I X C Adjusting projector settings Setting Notes Projector Functions menu 3D On/Off Turns the DLP Link technology The default is off. 3D feature on or off. 3D Format Displays the current 3D format Interleaved breaks down the image frame for (Interleaved or Under-over).
Page 80
Startup Screen, Preview displayed. Startup Screen), or Image SMART displays the default SMART logo on a Alignment Screen. blue background. Capture User Startup Screen closes the on- screen display menu and captures the entire projected image.
Page 81
A P P E N D I X C Adjusting projector settings Setting Notes Opens a sub-menu that enables The defaults are: USB Source you to select the video input on HDMI - 1, USB 1 Select your projector and the USB HDMI - 2, Disabled receptacle on the ECP.
Page 82
A P P E N D I X C Adjusting projector settings Setting Notes MAC Address Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format. Group Name Displays the projector’s You can set the projector’s workgroup name workgroup name as set by an using the remote management features (see administrator (maximum 12 Remotely managing your system through a...
Page 83
A P P E N D I X C Adjusting projector settings Setting Notes Input Displays the currently displayed video input source (VGA, HDMI1, HDMI2 or None). Resolution Displays the projector’s most If there is no current video input source signal, recently detected video source this setting displays the last known source signal resolution and refresh...
HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs This appendix provides information on integrating your SMART Board 800ix2 interactive whiteboard system with peripheral devices. Video format compatibility Your projector has a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities.
Page 86
A P P E N D I X D Integrating other devices Video format compatibility The following tables list the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page Resolution Mode Aspect ratio...
Page 87
A P P E N D I X D Integrating other devices Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 1280 × 1024 SXGA3 75 75.025 Pillarbox 1280 × 1024 SXGA3 85 85.024 Pillarbox 1400 × 1050 SXGA+ 59.978 Pillarbox 1600 ×...
Do not disconnect cables from the ECP to connect peripheral devices because you could disconnect controls for your interactive whiteboard. To connect a laptop to a SMART Board 800ix2 interactive whiteboard system 1. Connect a USB cable from the laptop computer to the ECP.
Page 89
1. Connect the laptop computer directly to the CAT 5 USB extender. If you have a Windows computer, you can connect the laptop computer to a SMART GoWire cable, and then connect the SMART GoWire cable to the CAT 5 USB extender.
Page 90
A P P E N D I X D Integrating other devices To connect a DVD/Blu-ray player or similar device 1. If you have speakers installed, turn the volume dial on the ECP all the way down to prevent buzzing or popping. 2.
Appendix E Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )
Appendix F Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
32, 45 flickering 35 focus 10 Cat 5 USB extender 6 closed captioning 43 connection diagrams GoWire cable See SMART GoWire cable ECP 16 projector 11 contact person 47 HD signal compatibility 77 HDMI connections 12, 45 head space clearance 8...
Page 96
I N D E X humidity iv native video formats 75 network communication 12, 38, 47 image adjusting 10 focusing 10 resolving issues with 34 options 6 image alignment screen 10 original packaging 40 input selection 16, 45 installation choosing a height 8 choosing a location 8 passwords 39, 48-49 interactive whiteboard...
Page 97
SMART Board interactive WEEE and Battery Directives 83 whiteboard See interactive whiteboard whiteboard See interactive whiteboard SMART GoWire cable 5, 17 SMART Meeting Pro software (on SMART GoWire cable) 5, 17 SMART UX80 projector See projector XGA support 76 SMTP 48 SNMP 48, 50 sound See audio...
Need help?
Do you have a question about the Board 800ix2 and is the answer not in the manual?
Questions and answers