Frequently asked questions
The drum door cannot be opened
Possible cause
The door is locked during
the wash cycles.
The Child Lock is
activated.
Power failure
There is still water in the
drum and the washer
cannot drain the water.
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
32
Press the "Pause" button. The door lock opens.
Deactivate the Child Lock as described in the
chapter "Using the washer - Activate the Child
Lock".
Open the door as described on the following
page.
Clean the drain filter and drain pump. See
"Cleaning and Care - Cleaning the drain pump
and lint trap".
Solution