The Drum Door Cannot Be Opened - Miele W3038 Operating And Installation Instructions

The drum door cannot be opened

Problem
The drum door cannot
be opened by pressing
the Door button.
Frequently asked questions
Possible cause and solution
The washing machine is not connected to the power
supply and/or is not switched on.
 Insert the plug in the socket and switch on and/or
switch the washing machine on with the I-On/0-Off
button.
The child safety lock is activated.
 Deactivate the child safety lock as described in the
"Activating the child safety lock" section in,
"Starting the program - Program end."
The door was not correctly engaged.
 Press hard against the lock side of the door and
then press the Door button.
Power failure
 Open the door as described in the "Opening the
drum door during a power failure" in the
Frequently asked questions section of thie
manual..
There is still water in the drum and the machine is
unable to drain.
 Clean the filters and the pumps.
For safety reasons, the door cannot be opened if the
suds temperature is higher than 131°F (55°C).
 Allow the program to finish or cancel it and wait
until the temperature in the drum has dropped.
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