Troubleshooting - EdgeStar AP14003W Owner's Manual

T ubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue
My air conditioner is not functioning
at all.
My remote control does not work and
the indicator light on remote does not
turn on.
My air conditioner is making a loud
noise.
My air conditioner is making a
continuous metallic knocking or
pinging sound.
My air conditioner is leaking.
My air conditioner runs for a little
while and then it trips the power cord
or the circuit breaker.
Possible Cause
Unit is not receiving
power.
LCDI power cord is
tripped.
Insufficient power.
Water reservoir is full.
Control panel is
disconnected.
Batteries not installed.
Bad batteries.
Batteries installed
incorrectly.
A defective remote
control.
The unit is not level.
A foreign object has
jammed the fan.
The floor below the unit
is uneven.
Unit may have been
shipped on its side.
Solution
Make sure the unit is plugged in to a
grounded outlet.
Press the Reset button on the LCDI
cord.
Move the unit to another outlet. Check
your circuit breaker. (Refer to the rating
label on the back of the unit to
determine the Amperage draw).
Drain the unit and restart.
If no indicator lights turn on, contact
customer service.
Install new batteries.
Replace the batteries.
Reinstall the batteries correctly.
Damaged compressor.
Drain plug is removed.
Cracked base pan.
The air conditioner may
be plugged into an outlet
that can not supply the
correct amount of
current.
Unit may have a faulty
control panel.
The unit is designed to
blow air from the right.
Contact customer service.
Make sure the unit is on a level surface.
Remove the object from the fan.
Move the unit to a level surface.
Shut off the unit. Let the unit sit on a
level surface for at least 24 hours and
restart.
Contact customer service.
Attach the drain plug.
Contact customer service.
Contact an electrician if the unit works
in a different room or circuit.
The control panel lights blink Contact customer service.
randomly,
No air comes out the left side of the This is normal operation.
air vent.
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