Limited Warranty - Rinnai HJ Cooper Owner's Manual

20 Year Limited Warranty
Rinnai warranty summary table
This warranty applies to HJ Cooper by Rinnai Mains Pressure Stainless Steel cylinders only.
All terms of the warranty, subject to the conditions below, are effective from the date of installation.
Proof of installation date will be required. Where the date of installation is not known or cannot be
proven the warranty will commence one month after the date of manufacture—refer to the data
label on the cylinder.
Single residential application warranty
A residential application is defined as an installation where the water heater, with the thermostat
set below 70 °C, delivers hot water to a single family residential dwelling, not used for commercial
purposes .
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Component Warranty period
All components Up to 1 year
Inner cylinder Years 2-5 inclusive
Inner cylinder Years 6-10 inclusive
Inner cylinder Years 11-20 inclusive
Commercial application warranty
Component Warranty period
All components Up to 1 year
Inner cylinder Years 2-5 inclusive
For constant use applications such as, but not limited to these, underfloor heating and circulating
ring mains. The cylinder must be sized and installed according to written guidelines from Rinnai.
Examples where a residential dwelling is used for commercial purposes; hair salon, catering kitchen, communal care
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facility etc. These installations would be considered commercial applications. An exception would be an
accommodation business such as a motel, where the water heater serves the equivalent of a single family dwelling, this
would be a residential application.
*
Except for certain travel and transport costs, refer to the 'Warranty terms and conditions' (9).
Warranty
Replace or repair free of charge the cylinder and/or part if it
fails due to faulty manufacture.
Replace or repair free of charge* the inner cylinder if it fails due
to faulty manufacture.
Replace or repair free of charge* the inner cylinder if it fails
due to faulty manufacture. The cost of removal of the cylinder,
re-installation, and labour costs are the responsibility of the
owner.
Pro rata warranty. Inner cylinder is replaced at a cost that
depends on the age of the cylinder at the time of failure, refer
p. 18. The cost of removal of the cylinder, re-installation, and
labour costs are the responsibility of the owner.
Warranty
Replace or repair free of charge the cylinder and/or part if it fails
due to faulty manufacture.
Replace or repair free of charge* the inner cylinder if it fails due
to faulty manufacture. The cost of removal of the cylinder, re-
installation, and labour costs are the responsibility of the owner.
Mains pressure indoor stainless steel cylinders: Owner and installer guide: 20132-D 04-15 | 15