Sena 10U User Manual

Sena 10U User Manual

Motorcycle bluetooth communication system with handlebar remote
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Motorcycle Bluetooth ® Communication System
with Handlebar Remote
www.sena.com
User's Guide

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Summary of Contents for Sena 10U

  • Page 1 Motorcycle Bluetooth ® Communication System with Handlebar Remote www.sena.com User's Guide...
  • Page 2 Hero4 allowing for Bluetooth capabilities. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are ® registered trademarks of Apple Inc. Zumo is a trademark of Garmin Ltd.
  • Page 3: Table Of Contents

    7.2 Music Sharing ........................34 INSTALLING THE 10U ON YOUR HELMET ............10 INTERCOM ......................35 3.1 10U for Shoei GT-Air and Neotec Installation Guide ............10 8.1 Two-way Intercom .........................35 3.2 10U for Shoei J-Cruise Installation Guide ................13 8.2 Three-way Intercom ......................36 3.3 10U for Arai Full-face Helmets Installation Guide ..............16...
  • Page 4 12 FUNCTION PRIORITY ................... 48 CERTIFICATION AND SAFETY APPROVALS ............60 • FCC Compliance Statement ......................60 13 CONFIGURATION SETTING ................48 • FCC RF Exposure Statement .....................60 13.1 Assigning Speed Dial ......................50 • FCC Caution ..........................60 13.2 Enabling/Disabling Audio Boost ...................50 •...
  • Page 5: Introduction

    • Bluetooth intercom up to 1.6 kilometer (1.0 miles)* Communication System with Handlebar Remote Control. With the • Four-way intercom 10U, you can control the headset using the Handlebar Remote to call • Voice prompts handsfree on your Bluetooth mobile phone, listen to stereo music or voice •...
  • Page 6: Package Contents

    2 PACKAGE CONTENTS • Easy installation by handlebar clamping • Glove-friendly Joystick and buttons • A few months of battery life 2.1 10U for Shoei GT-Air • USB port for charging • Working distance up to 10 meters • Bluetooth 4.1 •...
  • Page 7: For Shoei Neotec

    2.2 10U for Shoei Neotec 2.3 10U for Shoei J-Cruise 10U Headset for Shoei J-Cruise Foam Speaker Snap Holders 10U Headset for Shoei Neotec Foam Speaker Snap Holders...
  • Page 8: For Arai Full-Face Helmets

    2.4 10U for Arai Full-face Helmets Wired Microphone Adhesive Tapes for the Control Unit Hook and Loop Fastener Hook and Loop Fasteners for Wired Microphone for the Main Unit 10U Headset for Arai Full-face Helmets Hook and Loop FM Antenna...
  • Page 9: For Schuberth C3/C3 Pro

    2.5 10U for Schuberth C3/C3 Pro 2.6 Handlebar Remote Handlebar Rubber Bands Hook and Loop Fasteners for Speakers Foam Speaker Handlebar Remote USB Power & Data Cable Covers 10U Headset for Schuberth C3/C3 Pro Speaker Pads...
  • Page 10: Installing The 10U On Your Helmet

    1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. 3 INSTALLING THE 10U ON YOUR HELMET 2. Align the right speaker with the right cheek pad base and insert the two clasps in the corresponding notches.
  • Page 11 3. Unfasten the two snaps of the center pad in the back and insert the 4. Slide in the antenna between the external shell and the left inner shell. battery unit between the external shell and the inner shell. Click the Align its snap holder with the bottom left snap.
  • Page 12 5. Align the left speaker with the left cheek pad base and insert the two 6. Insert the headset buttons and microphone unit between the external clasps in the corresponding notches. shell and the left inner shell. Align its snap holder with the front left snap.
  • Page 13: For Shoei J-Cruise Installation Guide

    3.2 10U for Shoei J-Cruise Installation Guide 1. Before you install the 10U, remove the cheek pads and ear pads of your helmet. Charging LED 2. Align the right speaker with the right cheek pad base and insert the Battery two clasps in the corresponding notches.
  • Page 14 3. Unfasten the two snaps of the center pad in the back and insert the 4. Slide in the antenna between the external shell and the left inner shell. battery unit between the external shell and the inner shell. Click the Align its snap holder with the bottom left snap.
  • Page 15 5. Align the left speaker with the left cheek pad base and insert the two 6. Insert the headset buttons and microphone unit between the external clasps in the corresponding notches. shell and the left inner shell. Align its snap holder with the front left snap.
  • Page 16: For Arai Full-Face Helmets Installation Guide

    3.3 10U for Arai Full-face Helmets Installation Guide 1. Before you install the 10U, remove the cheek pads and the neckroll. 2. Insert the main unit between the external shell and the inner shell. Status LED Align its snap holders with the rear snaps, then click them through the Main Unit snap holders.
  • Page 17 3. Slide in the antenna between the external shell and the rear left inner 4. Peel off the cover of the adhesive tape of the control unit and attach it shell. to the helmet.
  • Page 18 5. Peel off the cover of the adhesive tape of the hook and loop fastener 6. Remove the cover of the cheek pad, and attach the loop fastener for for microphone and attach it on the inside of the helmet's chin guard. speakers on the corner of the ear pocket.
  • Page 19 7. Attach the speaker and put the cover back on. Go through the same 8. Place the FM antenna between the outer shell and the comfort process for the other cheek pad. lining around the top shell of the helmet. Make sure the end of the FM antenna is placed at front left part of the helmet away from the antenna.
  • Page 20: For Schuberth C3/C3 Pro Installation Guide

    3.4 10U for Schuberth C3/C3 Pro Installation Guide Note: Status LED To enhance the audio quality, you can make use of the foam speaker covers. Main Unit Cover each speaker with the foam and attach the hook fastener at the back of the speaker.
  • Page 21 1. Before you install the 10U, remove the cheek pads and ear pads of 3. Insert the main unit between the external shell and the inner shell. your helmet. Align its snap holders with the rear snaps. 2. Slide in the antenna between the external shell and the rear left inner...
  • Page 22 4. Peel off each cover of the hook and loop fasteners for speakers to 5. Attach the speakers to the hook and loop fasteners for speakers expose the adhesive surface. Then, attach the fasteners to the ear inside the helmet. Then click the snaps through the snap holders. pockets inside the helmet.
  • Page 23 6. Insert the control buttons and microphone unit between the external Note: shell and the left inner shell. Click the snap through its snap holder. To enhance the audio quality, you can make use of the foam speaker covers. Cover each speaker with the foam and attach the hook fastener at the back of the speaker.
  • Page 24: Handlebar Remote

    Joystick with your left thumb. 4.1 Button Operation The 10U is mainly controlled by the Bluetooth Handlebar Remote. The two are paired from the factory and are ready for immediate use. If the Handlebar Remote runs out of battery, you can use the headset buttons to operate all functions.
  • Page 25: Powering On And Off

    • Reject an incoming mobile phone call • Joystick • Enter into mobile phone pairing mode • Volume adjustment 10U Headset Buttons • Play and pause Bluetooth stereo device • Track forward and track back music • 4.2 Powering On and Off •...
  • Page 26: Charging

    Note: You can easily adjust the volume by moving the Joystick up or down. Please make sure to take off your 10U-installed helmet while charging. The You will hear a beep when the volume reaches the maximum or minimum headset automatically turns off during charging.
  • Page 27: Sena Software

    4.6 Sena Software 5 PAIRING THE 10U WITH BLUETOOTH DEVICES 4.6.1 Sena Device Manager www.sena.com 4.6.2 Sena Smartphone App : “Phone connected” “Media connected” to a www. sena.com/headset-app/ 5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device “Phone pairing”...
  • Page 28: Second Mobile Phone Pairing - Second Mobile Phone, Gps, And Sr10

    1. To pair the HFP device, press and hold the Front Button for 5 seconds “Intercom pairing”. 10U is ready to use. You will hear a voice prompt, “Your headset is paired”. blue rapidly and you will hear a voice prompt, “Second mobile 5.
  • Page 29: Advanced Selective Pairing: A2Dp Stereo Or Handsfree

    1. If the GPS is also your preferred Bluetooth stereo music source, you can To clear the pairing list on the 10U, please do a factory reset or following pair the GPS to the 10U by following the simple procedure in section 5.1, the pairing list clearing procedure described in section 13.12, “Factory...
  • Page 30: Intercom Pairing

    5.4.1 Pairing with Other 10U Headsets for Intercom Conversation The 10U can be paired with up to three other headsets for Bluetooth intercom conversation. 1. Turn on the two 10U headsets (A and B) that you would like to pair Pairing A & B with each other.
  • Page 31 Conversation Phone Selective 5 seconds 12 seconds The 10U can be paired with all other Sena headset models such as the Pairing Tap the Rear Button Tap the (+) Button 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.
  • Page 32: Mobile Phone, Gps, Sr10

    Note: 6 MOBILE PHONE, GPS, SR10 1. If you have two phones connected to your headset and you have an incoming call from the second phone during the call of the first phone, 6.1 Mobile Phone Call Making and Answering then you may still receive the call from the second phone.
  • Page 33: Gps Navigation

    Button Operation Table for Mobile Phone Call Making and Answering down until you hear voice prompt, “Cancel”, and tap the Rear Button. If you do not press any button within 15 seconds, the 10U will exit the 6.3 GPS Navigation voice speed dial menu and go back to stand-by mode.
  • Page 34: Sena Sr10, Two-Way Radio Adapter

    7.1 Bluetooth Stereo Music Incoming audio from the two-way radio will not interrupt an intercom The Bluetooth audio device must be paired with the 10U by following the conversation but is heard in the background. This is useful when you have “Bluetooth Stereo Device Pairing”...
  • Page 35: Two-Way Intercom

    press the Joystick for 1 second during an intercom conversation until you 8 INTERCOM hear a double beep. To track forward or track back, move the Joystick left or right for 1 second. Please make sure your intercom devices are paired as described in Note: section 5.4, “Intercom Pairing”.
  • Page 36: Three-Way Intercom

    8.2 Three-way Intercom 8.2.1 Starting Three-way Intercom You (A) can have a three-way conference intercom with two other 10U Intercom Intercom friends (B & C) by establishing two intercom connections simultaneously. Friend Friend While a three-way conference intercom is in progress, mobile phone connection of all three participants is temporarily disconnected.
  • Page 37 2. Start an intercom conversation with one of the two friends in your 4. Now you (A) and two 10U intercom friends (B & C) are having a three- intercom group. For example, you (A) may start an intercom way conference intercom.
  • Page 38: Four-Way Intercom

    8.3.1 Starting Four-way Intercom Front Button, you will be disconnected with the third participant (D) as You can have four-way conference intercom with three other 10U users well. This is because the third participant (D) is connected with you by adding one more intercom participant to the three-way intercom.
  • Page 39: Three-Way Conference Phone Call With Intercom Participant

    Function Handlebar Remote Headset 9 THREE-WAY CONFERENCE PHONE Press the (–) Button for Tap the Front Button 1 second until you hear CALL WITH INTERCOM PARTICIPANT intercom friend a single beep Press the (–) Button 1. When you have an incoming mobile phone call during an intercom Call second Double tap the Front Button for 2 seconds until you...
  • Page 40: Universal Intercom

    Universal Intercom function. Non-Sena Bluetooth headsets can be connected to the Sena Bluetooth headset if they support maintain the intercom conversation, tap the Rear Button, press the...
  • Page 41: Universal Intercom Pairing

    1. Turn on the 10U and a non-Sena Bluetooth headset that you want to Non-Sena Bluetooth headsets may initiate the Universal Intercom pair with.
  • Page 42: Three-Way Universal Intercom

    1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and another 10U headset (C) for the three-way conference intercom. 3. The other 10U (C) may join the intercom by making an intercom call to you (A).
  • Page 43: Four-Way Universal Intercom

    10.4 Four-way Universal Intercom 4. Now you (A), non-Sena Bluetooth headset (B), and the other 10U (C) are having a three-way conference intercom. You may make a four-way Universal Intercom connection with a couple headset or 2) two 10Us and two non-Sena Bluetooth headsets.
  • Page 44 2. The other 10U (C) may join the intercom by making an intercom call 4. Now two 10U headsets (A & C) and two non-Sena Bluetooth headsets to you (A). (B & D) are connected with the four-way Universal Intercom.
  • Page 45: Fm Radio

    “FM on”. To turn off the FM radio, press the Rear Button for 1 second until you hear a voice prompt, “FM off”. When you power it off, the 10U will remember the last station frequency. When you power it on, the last station frequency will be playing.
  • Page 46: Scan And Save

    11.5 Temporary Preset 1. You can save FM stations to presets before using FM radio. Connect the 10U to your PC and open the Sena Device Manager. It allows you to save With the temporary preset function, you may temporarily preset stations up to 10 FM station frequency presets on the 10U settings menu.
  • Page 47: Region Selection

    11.6 Region Selection Function Handlebar Remote Headset You can select the proper FM frequency region from the Sena Device Press the Rear Button for Press the (+) Button for FM radio on/off Manager. With the region setting, you may optimize the seek function to...
  • Page 48: Function Priority

    Rear Button, or disable the feature by tapping the Front Button. 4. If any button is not pressed within 10 seconds, the 10U will exit the or down until you hear a voice prompt, , and tap the Rear Button.
  • Page 49 Speed dial Function Handlebar Remote Headset Press the Front Button for Press the (+) Button for Audio Boost menu 12 seconds 10 seconds VOX phone Navigate between Move the Joystick up Tap the (+) Button VOX intercom menus or down Execute Tap the Rear Button Tap the (–) Button...
  • Page 50: Assigning Speed Dial

    “Speed dial” continually assign another phone number to the rest of two speed dials. Factory Default 2. You can also assign phone numbers for speed dialing by using the Sena Execute Tap the Rear Button Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at for more information.
  • Page 51: Enabling/Disabling Voice Activated Phone Answering

    Front Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Front Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10U, you can start intercom by voice again.
  • Page 52: Enabling/Disabling Voice Prompts

    13.5 Enabling/Disabling Voice Prompts 13.6 Enabling/Disabling RDS AF Voice Prompt Voice Prompt “Voice prompt” “RDS AF setting” Factory Default Enable Factory Default Disable Enable Tap the Rear Button Enable Tap the Rear Button Disable Tap the Front Button Disable Tap the Front Button RDS AF allows a receiver to re-tune to the second frequency location voice prompts are always on.
  • Page 53: Enabling/Disabling Advanced Noise Control

    Note: If you cannot use the Handlebar Remote to enter into Remote Control If you use your 10U with the Bluetooth Audio Pack for GoPro, you can Pairing, please refer to section 15.5 to enter into Remote Control Pairing enable or disable this feature only during Normal Audio Recording Mode.
  • Page 54: Factory Reset

    Execute Tap the Rear Button VOX Phone Enable Disable To restore factory default settings on the 10U, move the Joystick up or VOX Intercom Enable Disable down until you hear a voice prompt, “Factory reset”, and tap the Rear Voice Prompt...
  • Page 55: Firmware Upgrade

    Speed Dial Execute Audio Boost Enable/Disable VOX Phone Enable/Disable the Sena Device Manager (please refer to section 4.6.1, “Sena Device VOX Intercom Enable/Disable Manager”). Please visit Sena Bluetooth website at www.sena.com to check the latest software downloads. Voice Prompt Enable/Disable...
  • Page 56: Troubleshooting

    15.3 Fault Reset 15 TROUBLESHOOTING When the 10U is not working properly or is in faulty status for any reason, you may reset by pushing the pin-hole reset button as shown in the picture below. Insert a paper clip into the reset pin-hole and press the 15.1 Intercom Failure...
  • Page 57: Factory Reset

    Please refer to section 13.12, pairing them again by following the procedure below. “Factory Reset” for more details. 1. Turn on the 10U and the Handlebar Remote. 15.4.2 Handlebar Remote If you want to restore the Handlebar Remote to factory default settings, Tap the (+) Button until you hear a voice prompt saying, “Remote...
  • Page 58: Operation Quick Reference

    Type Function Button Command Beep 16 OPERATION QUICK REFERENCE Midtone single Press the Front Button for 5 seconds Red flashing Intercom beep pairing Tap the Front Button of any one of the two headsets 16.1 Using the Handlebar Remote Intercom Start / End Tap the Front Button –...
  • Page 59: Using The Headset Buttons

    16.2 Using the Headset Buttons Type Function Button Command Beep Play/Pause Type Function Button Command Beep Midtone Bluetooth Press the (+) Button for 1 second – Press the (+) Button and Ascending double beep Music music Power on Solid blue the (–) Button for 1 second beeps Track forward...
  • Page 60: Certification And Safety Approvals

    This product is CE marked according to the provisions of the R&TTE no guarantee that interference will not occur in a particular installation. If this Directive (99/5/EC). Hereby, Sena declares that this product is in compliance equipment does cause harmful interference to radio or television reception,...
  • Page 61: Industry Canada Statement

    ® human health from uncontrolled waste disposal, please do not dispose and any use of such marks by Sena is under license. Other trademarks and of these products as unsorted municipal waste, but hand it in at an trade names are those of their respective owners.
  • Page 62: Safety Information

    Product Use SAFETY INFORMATION • Please ensure that the product is properly used by observing the may void the user's authority to operate the helmet. This may entail warnings and cautions below to prevent any risk and/or damage to risks during an accident, so be fully aware of this fact before using the property.
  • Page 63: Battery

    Use of a non-approved charger may life time or performance of the battery. • Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.
  • Page 64: Product Warranty And Disclaimer

    Use of this product will constitute consent to this agreement, and only. Sena will not be liable for any loss, damage of human life, or loss of forfeiture of rights to all claims. If you do not consent to all the terms and property which may result from using the product beyond defective parts conditions of this agreement, return the product for a refund.
  • Page 65: Warranty Exclusions

    Further, Sena will not be liable for any substantial • Use of the product on the road may cause such risks as fracture, damage not related to the condition, environment, or malfunction of the serious disability, or death.
  • Page 66: Warranty Service

    In addition to damages which may occur due to the use of the product, to protect the product. In order to get a refund or replacement, you must Sena will not be liable for damages of the product which occur due to the include the whole package as it was purchased.
  • Page 67: Return For Full Refund

    Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.
  • Page 68 1.2.0 www.sena.com User's Guide for Firmware v1.0.1...

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