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Faults
Odour formation in
the washing
machine.
Repeated, intensive
foaming.
Detergent/softener
drips off the seal
and collects on the
door or in the seal
fold.
w
i
i-DOS
/
preset-
ting deleted.
Loud noise forma-
tion, vibrations and
"wandering" during
spin cycle.
Display panel/indi-
cator lights do not
function while the
appliance is run-
ning.
The programme
takes longer than
usual.
Detergent residue
on the washing.
A
In the pause status
Start/Reload
flashes very quickly
and a signal sounds.
If a fault cannot be rectified (switching the machine on and off) or a repair is required:
– Switch off the appliance and pull out the mains plug.
– Turn off the tap and call customer service. ~ Page 49
48
Cause/Remedy
Run Cottons 90 °C programme without washing.
Use standard detergent.
– Check basic dosage settings and dosage strength.
– If required, use a different liquid detergent.
Too much detergent/softener in the dispensers. Observe max
mark in the dispensers.
w
i
If the i-DOS
/
: content menu setting is changed, all settings
are changed. ~ Page 35
– Appliance aligned?
Align the appliance. ~ Page 60
– Appliance feet fixed?
Secure appliance feet. ~ Page 60
– Transportation safety devices removed?
Remove transportation protection devices. ~ Page 55
– Power failure?
– Fuse tripped? Switch on/replace fuse.
– If the fault occurs repeatedly, call customer service.
~ Page 49
– Not a fault – unbalanced load detection system adjusts imbal-
ance by repeatedly distributing the washing.
– Not a fault – foam detection system active – several rinse cycles
are switched on.
– Occasionally phosphate-free detergents contain water-insoluble
residue.
– Select Rinse or brush the laundry after washing.
– Water level too high. Washing cannot be reloaded. Immediately
close washing machine door.
– Select Start/Reload
A
to continue the programme.
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