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Faults, what to do?
Faults
Water is running out.
Water not flowing in.
Dispenser is empty
and fill level display
is not flashing.
Wrong detergent/
softener has been
poured into
dispenser.
Detergent/softener
congealed in the
dispensers.
Washing machine
door cannot
be opened.
Programme does
not start.
Detergent solution is
not drained.
Water not visible in
the drum.
Spin result not
satisfactory.
Washing wet/
too damp.
Spin cycle activated
several times.
Residual water in
the dispenser for
care product.
Cause/Remedy
– Correctly attach/replace drainage hose.
– Tighten screw-fitting on the supply hose.
A
– Start/Reload
– Tap not open?
– Filter blocked? Clean the filter. ~ Page 44
– Supply hose kinked or jammed?
– Drawer cover/rear drawer plug dirty? Cleaning ~ Page 41
– Detergent drawer not inserted correctly? Insert correctly.
~ Page 33
Dispensers:
1. Drain and clean dispensers.
2. Refill dispensers. ~ Page 32
Clean and refill dispensers.
– Safety function active. Stop programme?
$
– Rinse Hold
(without final spin) selected?
– Can be opened via emergency release only? ~ Page 45
A
– Start/Reload
– Door closed?
– Childlock active? Deactivate.
$
– Rinse Hold
(without final spin) selected?
– Clean the drain pump.
– Clean outlet pipe and/or drainage hose.
Not a fault – water below the visible area.
– Not a fault – unbalanced load detection system has stopped
the spin cycle, washing unevenly distributed.
p
Distribute small and large items of washing in the drum.
– Less Ironing
– Too low speed selected?
Not a fault – unbalanced load detection system adjusts imbalance.
– Not a fault – effect of the care product not impaired.
– If required, clean insert.
not selected?
or Finished in time selected?
selected? ~ Page 22
47
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