First Data nashville linkpoint 3000/aio Quick Reference Manual

NOTE: SOME PROMPTS MAY VARY BASE ON THE TERMINAL SETUP
FINE DINING SALE (Swipe or Manually Keyed)
Use this function to authorize and capture
transactions for settlement. If the magnetic stripe is unreadable and the card is manually
keyed, you must obtain a card imprint on the sales slip using a manual imprinter as verification
that the card is present.
Swipe Card or Press Sale
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press under DINE
DINE OPEN TAB
↓ ↓
Swipe card or manually key card number and press
SALE
Enter
ENTER ACCOUNT #
Key the last 4 digits of the cardholder's credit card number
VS SALE
and press Enter
ENTER LAST 4 DIGITS
Key expiration date and press Enter
VS SALE
ENTER EXP DATE MM/YY
Press Enter . If available, always imprint card as proof that
VS SALE
it was present
IMPRINT CARD NOW!
Key amount and press Enter
VS SALE
ENTER BASE AMOUNT
Key tip amount and press Enter
VS SALE
ENTER TIP AMOUNT
Verify total amount and press Enter
TOTAL $0.00
IS THIS CORRECT?
Key ticket number and press Enter
VS SALE
ENTER TICKET #
Key server number and press Enter
VS SALE
ENTER SERVER ID #
On approval, tear slip and have customer sign the receipt.
VS SALE
Press Enter for customer copy. If CALL VOICE
TEAR NOW PRESS ENTER
CENTER is displayed, call for voice authorization and press
Enter . Enter the transaction as an Offline Sale.
Press Clear to return to the idle prompt
VS SALE
AP 000000 XXX #000
REFUND
Use this function to issue a credit to the cardholder's account for goods or services.
Press Return
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Swipe card or manually key card number and press
RETURN
Enter
ENTER ACCOUNT #
Key expiration date and press Enter
VS RETURN
ENTER EXP DATE MM/YY
Key amount and press Enter
VS RETURN
ENTER BASE AMOUNT
Tear slip and have customer sign the receipt. Press
VS RETURN
Enter for customer copy.
TEAR NOW PRESS ENTER
Press Clear to return to the idle prompt
VS RETURN
ACCEPTED SEQ 000
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DEBIT SALE (with Cash Back)
Use this function to authorize and capture debit transactions
for settlement. Debit cards can't be manually keyed in they have to be swiped.
Swipe Card orPress ATM/Debit
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Swipe Debit card
DEBIT
SWIPE CARD
Key amount and press Enter
DB DEBIT
ENTER BASE AMOUNT
Key cash back amount and press Enter
DB DEBIT
ENTER CASH BACK AMT
Verify total amount and press Enter
TOTAL $0.00 IS
THIS CORRECT?
Instruct the customer to enter PIN via the PIN Pad and
DB DEBIT
press Enter . Do not ask the customer for the PIN.
WAITING FOR PIN
On approval, tear slip and press Enter for customer
VS DEBIT
copy..
TEAR NOW PRESS ENTER
Press Clear to return to the idle prompt
VS DEBIT
AP 000000 SEQ 000
OFFLINE SALE
Use this function to capture transactions when voice approval has been
.
obtained. Sometimes referred to as a forced transaction
Press --- minus sign
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Swipe card or manually key card number and press
MUST AUTHORIZE FIRST
Enter
ENTER ACCOUNT #
Key expiration date and press Enter
VS OFFLINE
ENTER EXP DATE MM/YY
Key amount and press Enter
VS OFFLINE
ENTER BASE AMOUNT
Key authorization number that was obtained by the voice
VS OFFLINE
authorization center and press Enter
ENTER APPROVAL CODE
Tear slip and have customer sign the receipt. Press
VS OFFLINE
Enter for customer copy.
TEAR NOW PRESS ENTER
Press Clear to return to the idle prompt
VS OFFLINE
ACCEPTED SEQ 000
TIP ADJUSTMENT Use this function to add the tip amount to a transaction that is in the
current batch.
Press + plus sign
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press under TIP
EDIT TAB TIP
↓ ↓ ↓
Press under appropriate option
INV SEQ SVR
↓ ↓ ↓
Key requested information (i.e. Ticket Number) and press
ADD TIP
Enter
ENTER TICKET #
Key tip amount and press Enter
AP 000000 $0.00
ENTER TIP AMOUNT
Transaction Accepted. Press Clear to return to the idle
INV SEQ SVR
prompt
↓ ↓ ↓
030104
VOID
Use this function to delete a transaction that is in the current batch.
Press VOID
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
CARD CHECK
↓ ↓
Press
INV SEQ PAN
↓ ↓ ↓
Key requested information (i.e. Ticket Number) and press
VOID
ENTER TICKET #
Verify the transaction and press Enter
VOID INV 0000000000?
0000000000000000
Tear slip and press Enter for customer copy..
VS SALE
TEAR NOW PRESS ENTER
Press Clear to return to the idle prompt.
INV SEQ PAN
↓ ↓ ↓
OPEN TAB Use this function to authorize an open tab amount. Open tabs must be
closed before settlement.
Press Sale
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
DINE OPEN TAB
↓ ↓
Swipe card or manually key card number and press
OPEN TAB
ENTER ACCOUNT #
Key expiration date and press Enter
VS OPEN TAB
ENTER EXP DATE MM/YY
Key tab amount and press Enter
VS OPEN TAB
ENTER TAB AMOUNT
Tear slip and have customer sign the receipt. Press
VS OPEN TAB
TEAR NOW PRESS ENTER
Press Clear to return to the idle prompt.
VS OPEN TAB
AP XXXXXXX SEQ XXX
REPRINT TRANSACTION Use this function to reprint any transaction in the current ,
unsettled batch.
Press ÷ division sign
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
TOTALS TRAN DETAIL
↓ ↓ ↓
Press
INV SEQ LAST
↓ ↓ ↓
Key requested information (i.e. Ticket Number) and
REPRINT
press Enter
ENTER TICKET #
Verify displayed transaction and press Enter
000: INV 0000000000
REPRINT? $0.00
Tear slip and press Enter for customer copy..
VS SALE
TEAR NOW PRESS ENTER
Press Clear to return to the idle prompt.
INV SEQ PAN
↓ ↓ ↓
QRG- sm
© 2004 First Data Merchant Services
service marks referenced in this material are the property of their respective owners.
under CARD
under appropriate option
Enter
under OPEN TAB
Enter
Enter for customer copy.
under TRAN
under appropriate option
Corporation. All rights reserved. All trademarks and