Printer Problems - Canon LBP-800 User Manual

Printer Problems

Problem
Printer does not
print
No power is
supplied
Chapter 4
Cause
Paper might not be loaded.
Print jobs might be stalled.
The cartridge might not be
installed correctly.
Your BIOS port setting
might need to be modified.
The parallel cable might
not be compatible.
Your computer might not
be working properly.
Your software might be
sending the wrong codes.
Power cord might not be
plugged in.
AC outlet might not be
supplying power.
Solution
Make sure paper is loaded.
Check the LBP-800 Status
Window for stalled jobs.
Check that the EP-22 cartridge is
installed correctly. See the
Getting Started Guide.
See your computer's
documentation concerning
available ports.
Make sure you are using an 8-bit,
Centronics-compatible, parallel
interface cable with
bi-directional capability.
Check your computer, make sure
it is turned on and working
properly.
Check the software you are
using; it might have sent a stop
code or similar command to the
printer. Make sure the correct
printer is selected in the Printers
folder.
Make sure the power cord is
securely plugged in to both the
printer and the AC outlet.
Make sure the AC outlet is
supplying power; try another
outlet if necessary.
Troubleshooting
111