GreatCall Jitterbug5 User Manual page 229

The activation fee is non-refundable if you:
• Ordered a new phone without paying the activation fee
• Have used more than 30 minutes of talk time
• Have used more than 25 MB of data
• Activated two phones and are returning only one phone
• Cancelled your service after 30 days
• Send a device that is not in "like-new" condition, as determined by GreatCall
The shipping charges are non-refundable. If you have used more than 30 minutes within of talk time
30 days from the date of purchase, and did not exceed your plan minutes, then we will charge you the
less amount:
• Your monthly service charge; or
• 35¢ per minute for each additional minute over 30 minutes If you have used more than 30 minutes
of talk time within 30 days from the date of purchase, and did exceed your plan minutes ,then we
will retain your monthly service charge plus $0.35 per minute for each additional minute over your
plan minutes.
Return Information:
• Please call our Customer Service Department at
220 Customer Agreement
1-800-733-6632 to cancel your account and obtain