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GreatCall Jitterbug5 User Manual

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  • Page 1 User Guide...
  • Page 2 Family. ® Thank you for choosing the Jitterbug5. At GreatCall, we’ve made it easy for you to stay connected to friends and family with the simplicity of the Jitterbug5. Additionally, our service professionals and health and safety services are designed to keep you protected, connected and in control of your life.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Getting Started ............... 1 Key Items In The Jitterbug Box ................2 The Front Of Your Jitterbug .................3 The Back Of Your Jitterbug ..................5 The Inside Of Your Jitterbug ................7 Activating Your Jitterbug ..................9 Charging The Battery ..................13 •...
  • Page 4 • To Remove The Battery ................36 • To Install The Battery ................37 Getting More Information .................38 GreatCall Customer Service ................39 Section 2: Placing And Receiving Calls ..........40 Placing A Call ....................41 • Using An Operator To Make A Call .............42 •...
  • Page 5 • Receiving A Call When Your Jitterbug Is Open ..........49 Ending A Call ....................49 Ignoring A Call ....................49 • To Ignore A Call When Your Jitterbug Is Closed ...........49 • To Ignore A Call When Your Jitterbug Is Open ..........50 Adjusting The Ringer Volume ................51 Adjusting The Earpiece Speaker Volume ............53 Call Waiting .....................53...
  • Page 6 Section 3: GreatCall Health and Safety Services ........67 GreatCall Health & Safety Services ..............68 5Star Service ....................69 Urgent Care ......................70 Medication Reminders ..................70 Brain Games ....................71 • About Make A Pair ..................71 • About Quick Match ...................71 • Accessing Your Games ................72 Section 4: Managing Your Phone Book ..........
  • Page 7 Viewing A Photo On Your Jitterbug ..............91 Sending A Photo From Your Jitterbug ..............92 Deleting A Photo From Your Jitterbug ..............94 Receiving A Photo On Your Jitterbug ..............96 Section 6: Using Text Messaging ............97 Receive A New Text Message ................98 Read A New Text Message ................99 Reply To A Text Message .................100 Saving And Deleting A Text Message ..............102...
  • Page 8 Using Your Settings ..................129 Selecting The Color Of The Inside Display ............130 Changing Ring Tones ..................132 Turning The Start-Up GreatCall Jingle On And Off ..........134 • Turning The Jingle Off ................134 • Turning The Jingle On ................135 Health And Safety Information ............137...
  • Page 9 The Fine Print ..................187 Your Customer Agreement ..............218 Index ....................234 Table of Contents VII...

  • Page 10: Section 1: Getting Started

    • Charging The Battery • Installing and Removing The Battery • Battery Level Indicator • Getting More Information • Turning Your Jitterbug • GreatCall Customer Service On And Off For additional support, visit us online at www.greatcall.com/support. Getting Started 1...

  • Page 11: Key Items In The Jitterbug Box

    Key Items In The Jitterbug Box The Jitterbug box you received includes everything you need to get started: 1. Jitterbug cell phone and rechargeable battery - the battery has been pre-installed for your convenience 2. Wall Charger – to charge your phone 3.

  • Page 12: The Front Of Your Jitterbug

    The Front Of Your Jitterbug Camera Headset Jack (side) Indicator Light Outside Display Power Connector (side) Getting Started 3...
  • Page 13 Indicator Light – the area just above the outside display will light up for incoming calls or when the phone is fully charged. The following list outlines the Indicator Light and what each one means: The Indicator Light is on when the battery is completely charged •...

  • Page 14: The Back Of Your Jitterbug

    The Back Of Your Jitterbug Lanyard Connector External Speaker Battery Cover Getting Started 5...
  • Page 15 Battery Cover – protects the rechargeable battery and the back of your Jitterbug. Lanyard Connector – makes it easy to attach a lanyard or wrist strap to carry your Jitterbug. NOTE: To purchase a Jitterbug lanyard or any other Jitterbug accessory, visit us online at www.greatcall.com/jitterbug/accessories. 6 Getting Started...

  • Page 16: The Inside Of Your Jitterbug

    The Inside Of Your Jitterbug Earpiece Speaker Inside Display Up/Down Button 5Star Button On/Off Button “YES” Button “NO” Button Volume Button Microphone Getting Started 7...
  • Page 17 Earpiece Speaker – lets you hear the caller loud and clear Inside Display – shows all the information you need to operate your Jitterbug Up/Down Button – for navigating between screens on the Inside Display 5Star Button – allows you to get help in an unsafe or uncertain situation (see page 28 for more information) YES Button –...

  • Page 18: Activating Your Jitterbug

    To ensure that your Jitterbug phone is activated successfully, it is important that you follow these simple steps when activating. • If you purchased your Jitterbug phone directly from GreatCall by phone or on greatcall.com, please skip to step . Otherwise proceed to step...
  • Page 19 Gather the required information. Home and billing address Phone number Email address Credit or debit card information Emergency contact details The 18-digit Serial Number found on the side of your Jitterbug box, or on the Activation Card you received inside the Jitterbug box. MEID-DEC: 123456789012345678 10 Getting Started...
  • Page 20 Go Online Or Call To Set Up Your Account. If you do not have a GreatCall account, visit us online at www.greatcall.com/activate. There you can enter your Jitterbug Serial Number and follow the instructions to set up your account. If you do not have Internet access, please call 1-866-482-1424.
  • Page 21 Turn On Your Jitterbug To Activate. You can now open your Jitterbug and press the button and the activation process will automatically begin. This process may take a few minutes and you may notice the phone reboot several times. Once complete you will see a screen “Phone was set up successfully!” Congratulations! Your Jiiterbug is now activated.

  • Page 22: Charging The Battery

    Charging The Battery Your Jitterbug can be charged with the included Wall Charger or with the optional Car Charger that can be purchased by visiting www.greatcall.com/jitterbug/accessories. Using The Wall Charger 1. Plug the large end of the Wall Charger into a standard wall outlet (110/220 VAC).
  • Page 23 IMPORTANT! The Jitterbug Rechargeable Battery must be fully charged before using the phone for the first time. We recommend an initial charge of up to 12 hours. Failure to do so may damage your battery. If you use your Jitterbug without charging the battery, and it is critically low, it will turn itself off.

  • Page 24: Battery Level Indicator

    Battery Level Indicator Your Jitterbug will remind you to charge the battery. Reminders appear on the Inside Display and Outside Display with the following messages: – a low battery alert and a message will tell you that your battery • Battery Low is beginning to get low.
  • Page 25 NOTE: You can easily check the remaining charge on the Jitterbug battery by navigating to the Phone Info menu and pressing the button to view. Please reference page 23 for more information on Phone Info. The Jitterbug features a standby time of up to 25 days. Talk time is approximately 5 hours.

  • Page 26: Turning Your Jitterbug On And Off

    2. Press the button in the upper right corner of the keypad until your Jitterbug turns on and the GreatCall logo appears on the Inside Display. 3. When you hear a dial tone, your Jitterbug has service and is ready to use.

  • Page 27: To Turn Your Jitterbug Off

    To Turn Your Jitterbug Off 1. Press and hold the button in the upper right corner of the keypad until the GreatCall logo appears on the Inside Display. 2. Your Jitterbug will then turn off. NOTE: We recommend keeping your Jitterbug on at all times and charging it over night so you can always stay connected.

  • Page 28: How To Read The Inside Display

    How To Read The Inside Display Throughout this guide, the screen on the inside of your Jitterbug is referred to as the Inside Display. The following diagram explains the areas of the Inside Display and how to use them, using the Phone Book as an example. Feature Area Additional Detail Area...
  • Page 29 Feature Area – the top of the Inside Display is the Feature Area. It identifies the feature you are using. For example, when you are in the Phone Book, you will see “PHONE BOOK” in the Feature Area. Detail Area – the middle of the Inside Display provides the details of each feature.

  • Page 30: Using The Main Screen

    Using The Main Screen When you open your Jitterbug while it is powered on, you will see the Main Screen as shown in the diagram at the bottom of the page. NOTE: The Main Screen will display your Jitterbug phone number at the top of the screen as shown in the following screen as, “My # 800-733-6632.”...
  • Page 31 Please reference Section 5, page 139 for more information. • Colors: Change the color of the Inside Display • Jingle ON: Turn the GreatCall start-up Jingle on or off • Ring Tones: Change the ring tone on your Jitterbug •...
  • Page 32 5. Camera– this is where you will take photos that will be automatically stored in My Photos. See page 97 for more information. 6. My Photos – an easy way to view, delete or send photos. See page 97 for more information.
  • Page 33 You can easily access all of your features within the Main Screen using three simple buttons located at the top of the keypad. 1. When the feature you want to select is highlighted in gray in the middle of the Inside Display, press the button to select that feature.
  • Page 34 NOTE: For your ease-of-use, you can change the start-up screen of your Jitterbug. For example, you may find it easier to have your Jitterbug start directly in your Phone Book each time you turn your Jitterbug on. You have two options to choose from as your start-up screen: 1.

  • Page 35: Making Your First Call

    Making Your First Call 1. You can make a call directly from your Main Screen at any time by using your keypad. Simply enter the ten digit phone number and press the button to dial. 2. You will see “Calling...” on the Inside Display followed by “Connected”...

  • Page 36: The 5Star Button

    5Star Agent. The 5Star Agent will assess the situation, confirm your location using GPS and connect you to emergency services if you need it. See page 75 for more information on 5Star Medical Alert Service and GreatCall’s suite of health and wellness services.
  • Page 37 IMPORTANT! If you do not have 5Star Medical Alert Service, you will be asked if you would like to be connected directly to 9-1-1 services when the 5Star button is pressed. Press “YES” if you would like to call 9-1-1 or “NO” if you would like to hang up.

  • Page 38: Mycalendar

    Or, simply press the button on your Jitterbug Plus to reach one of our friendly GreatCall Operators, who can manage and update your calendar for you. MyCalendar will ensure you never have to worry about missing important dates or appointments, so you can spend more time focusing on the things that matter most to you.

  • Page 39: Online

    Online 1. Log in to your personal account at mygreatcall.com. After logging in to mygreatcall.com, click on “My Apps” tab. Under services, click “View/Edit” under “MyCalendar”. 2. Click on the “Add Calendar Event” button at the top right of your calendar, or click on the day you would like to add an event.
  • Page 40 6. The “Duration” box shows the length of the event. Click to select All Day Event, 30 Minutes, 1 Hour, 2 Hours, or 4 Hours. 7. If you are scheduling a recurring event, such as a weekly appointment, the “Repeats” box allows you to select the frequency of the event. You can select between Daily, Weekly, Monthly or Yearly events.

  • Page 41: By Phone

    By Phone If you would prefer to use our helpful Operator Assistance to update your calendar, we’ve made it easy to do so. Simply press the button on your Jitterbug Plus to reach an Operator who can manage your events and reminders for you. 32 Getting Started...

  • Page 42: Operator Assistance

    Operator Assistance Live Operators are available to help you: 1. Update and manage your Phone Book. 2. Look up a residential, business or government phone number. 3. Connect you to any number in the U.S. or Canada. 4. Place calls to anyone in your Phone Book. 5.

  • Page 43: To Call An Operator

    To Call An Operator 1. Open your Jitterbug. 2. Press the button on the keypad. 3. Press the button to place the call. NOTE: Minutes are used while speaking with the Operator and for the length of any call they connect for you. If the Operator performs one of the convenient items listed above, an additional five minutes will be deducted from your ac- count for the service.

  • Page 44: Emergency 9-1-1 Service

    Emergency 9-1-1 Service To Make An Emergency Call 1. Open your Jitterbug and make sure it’s on. 2. Dial 9–1–1 using the keypad. 3. Press the button when you see “CALL?” at the bottom of the Inside Display. Getting Started 35...

  • Page 45: Installing And Removing The Battery

    1. If the phone is on, turn it off by opening your Jitterbug and holding down the button until the GreatCall logo appears. The phone will then turn off. 2. With the back of the Jitterbug facing up, hold the phone with both hands so that the GreatCall and Samsung logos are upside- down.

  • Page 46: To Install The Battery

    To Install The Battery 1. Hold the battery with the Samsung logo facing up, slide the battery into the back of your Jitterbug so the gold contacts on the side of the battery connect with the gold pins inside the phone. 2.

  • Page 47: Getting More Information

    Getting More Information GreatCall customers have access to two unique websites that are easy to navigate and explore – www.greatcall.com and www.mygreatcall.com. The main GreatCall website – greatcall.com – is the place to learn more about the company, read about new services available, shop for Jitterbug accessories or get answers to frequently asked questions.

  • Page 48: Greatcall Customer Service

    GreatCall Customer Service Use any of these ways to contact us: • Send us an email at customerservice@greatcall.com • Call us toll-free at 1-800-733-6632 • Write to us at: GreatCall Customer Service P.O. Box 4428 Carlsbad, CA 92018 Getting Started 39...

  • Page 49: Section 2: Placing And Receiving Calls

    • Listening To Voice Mail Messages • Adjusting The Ringer Volume • Listening To Saved Voice Mail • Adjusting The Earpiece Messages Speaker Volume • International Dialing • Call Waiting For additional support, visit us online at www.greatcall.com/support. 40 Placing And Receiving Calls...

  • Page 50: Placing A Call

    Placing A Call You can dial a phone number directly from almost every screen on your Jitterbug. 1. When you open your Jitterbug, you will hear a dial tone to indicate that service is available. If service is not available, there will be no dial tone and you will see “No Service”...

  • Page 51: Using An Operator To Make A Call

    NOTE: There are three screens where you cannot dial a phone number: (1) when typing a Text Message, (2) when entering a new name and number into your Phone Book using your keypad and (3) when using Voice Dial. Using An Operator To Make A Call A live Operator can connect you to anyone in your Phone Book or to any number in the U.S.

  • Page 52: Using Your Phone Book To Make A Call

    4. Tell the Operator the name of the person in your Phone Book you want to call or tell them the ten digit number you want to call. 5. When the call is finished, press the button or simply close your Jitterbug to end the call.
  • Page 53 numbers of your Phone Book at mygreatcall.com. Please reference page 88 to learn more about mygreatcall.com. 4. You can scroll through the names and numbers in your Phone Book by pressing the “Up/Down” button. 5. When you find the desired name and number, press the button to place the call.

  • Page 54: Speakerphone

    Speakerphone The Speakerphone provides you the convenience to make a call without holding the phone to your ear. The Speakerphone can be activated at any time while you are actively on a call. During your call, you will see an indicator at the top of the Inside Display indicating the current status of the Speakerphone.
  • Page 55 To turn your Speakerphone off, press the up arrow on the “Up/Down” button on your keypad until “SPEAKER OFF” is displayed on the Inside Display NOTE: If you choose to turn the Speakerphone off during a call, your conversation will not end.

  • Page 56: Answering A Call

    Answering A Call Your Jitterbug rings or vibrates (depending on how you set the ringer volume level) to indicate an incoming call. Additionally, there are other indications of incoming calls: • The Light Indicator on the outside of your Jitterbug flashes. •...

  • Page 57: Answering A Call When Your Jitterbug Is Closed

    Answering A Call When Your Jitterbug Is Closed 1. If the caller’s name and number are stored in your Phone Book or the caller ID is recognized, either the name or the phone number appears on the Outside Display, as shown. 2.

  • Page 58: Receiving A Call When Your Jitterbug Is Open

    Receiving A Call When Your Jitterbug Is Open 1. When the “ANSWER?” question appears on the Inside Display, press the button to connect. 2. A “Connected” message will appear on the Inside Display and the caller’s voice will be heard through the earpiece speaker. Ending A Call To end any active call, press the button or close your Jitterbug.

  • Page 59: To Ignore A Call When Your Jitterbug Is Open

    To Ignore A Call When Your Jitterbug Is Open You can send a caller directly to your Voice Mail by pressing the button when you see “ANSWER?” at the bottom of the Inside Display. This will give an unavailable message if you do not have Voice Mail. To ignore an incoming call while you are already on a call, press the button.

  • Page 60: Adjusting The Ringer Volume

    Adjusting The Ringer Volume 1. Open your Jitterbug to confirm it’s on and not actively on a call. 2. Press the Volume Button on the left-hand side of the phone. Press the top of the Volume Button to increase the volume and the bottom of the Volume Button to decrease the volume.
  • Page 61 NOTE: The selected volume level will appear on the Inside Display. The Ringer Volume cannot be adjusted while actively on a call. The ringer can be silenced by pressing the volume button down until “Vibrate” appears on the Inside Display. With “Vibrate” selected your Jitterbug will only vibrate to alert you of incoming calls.

  • Page 62: Adjusting The Earpiece Speaker Volume

    Adjusting The Earpiece Speaker Volume When you’re on a call, press the volume button up or down until the sound reaches a comfortable level. Your Jitterbug has three volume options for your earpiece speaker that you can adjust while on a call as shown below: •...
  • Page 63 1. When a second person calls your Jitterbug while you are already on a call with someone else, you will hear an audible beep and a message will appear on the Inside Display to notify you of a second incoming call. 2.
  • Page 64 NOTE: This section only applies if you have enabled Call Waiting. The feature is not automatically enabled, but is available for free if you are interested in using it. To enable Call Waiting, please call us at 1-800-733-6632. Placing And Receiving Calls 55...

  • Page 65: Using Call History To See Recent Calls

    Using Call History To See Recent Calls Your Jitterbug keeps a list of your ten most recent outgoing, incoming and missed calls. To Review Call History 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Call History”...
  • Page 66 5. As you scroll through your Call History you will see the following information on the Inside Display: • Feature Area – you will see “CALL HISTORY” indicating that you are in your Call History. CALL HISTORY Missed 03:27 PM - 01/12/14 •...

  • Page 67: Returning Missed Calls And Redialing

    Returning Missed Calls And Redialing You can use Call History to directly return missed calls and redial both incoming and outgoing calls. 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Call History” appears highlighted in gray in the middle of the Inside Display. 2.

  • Page 68: Using Voice Dial

    Using Voice Dial Voice Dial – this free service enables you to retrieve a name that has been stored in your Phone Book by speaking the exact name into the microphone. 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Voice Dial”...
  • Page 69 5. If Voice Dial is unsure it will say “Repeat the name” followed by a beep. 6. Voice Dial will dial the number of the person whose name you selected. 7. Press the button or close your Jitterbug to end the call. 8.

  • Page 70: Setting Up Voice Mail

    Setting Up Voice Mail This section only applies if you have purchased Voice Mail with your GreatCall service. To purchase Voice Mail service for your Jitterbug, please call us at 1-800-733-6632. Follow these steps to set up Voice Mail: 1. Starting from the Main Screen, use the “Up/Down”...

  • Page 71: Changing Your Voice Mail Greeting

    Changing Your Voice Mail Greeting 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Voice Mail” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to select “Voice Mail” and listen to the prompts. The system will ask you if you would like to review your greeting –...

  • Page 72: When To Check Your Voice Mail Messages

    When To Check Your Voice Mail Messages If you miss a call and the caller leaves you a message, your Jitterbug will notify you by: 1. Displaying “New Voice Mail” on the Outside Display. 2. Displaying “You have a new voice message” on the Inside Display, as shown.

  • Page 73: Listening To Voice Mail Messages

    Listening To Voice Mail Messages • If you have a new Voice Mail message, your Jitterbug will notify you by displaying “You have a new voice message” on the Inside Display and “LISTEN?” in the Action Line. • Press the button to listen to your message.

  • Page 74: Listening To Saved Voice Mail Messages

    Listening To Saved Voice Mail Messages 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Voice Mail” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to select “Voice Mail” and listen to the prompts to play your saved messages.

  • Page 75: International Dialing

    International Dialing If you expect to make calls beyond the U.S. or Canada, consider our convenient International Calling option. Add the International Calling option to your account and you’ll be ready to call internationally in no time! To dial internationally, you may need to access the + symbol before entering in the country code and phone number.

  • Page 76: Section 3: Greatcall Health And Safety Services

    Section 3: GreatCall Health and Safety Services This section describes additional services that make your Jitterbug more than just an easy-to-use cell phone. With access to a network of health and safety experts, your Jitterbug becomes a mobile medical alert device.

  • Page 77: Greatcall Health & Safety Services

    GreatCall Health & Safety Services The Jitterbug5 is more than an easy-to-use cell phone, it’s also a network of people who are health and safety experts. Combined with affordable talk minutes, GreatCall Health & Safety Services make it easier than ever to stay connected, safe and healthy.

  • Page 78: 5Star Service

    CPR and other emergency procedures, will confirm your location, evaluate the situation and get you the help you need. They’ll even connect you to a registered nurse or dispatch emergency services, if needed. GreatCall Health and Safety Services 69...

  • Page 79: Urgent Care

    You can schedule your reminders by logging in to mygreatcall.com, or calling us at 1-888-767-6288 to speak with a friendly GreatCall Customer Service Representative who will get you started. 70 GreatCall Health and Safety Services...

  • Page 80: Brain Games

    Quick Match is designed to improve your focus. Pay close attention to the objects on the screen, as your score is based on your ability to determine a match in objects within the allotted amount of time. GreatCall Health and Safety Services 71...

  • Page 81: Accessing Your Games

    4. Use the “Up/Down” button and scroll to the level you would like to play until it appears highlighted in gray in the middle of the Inside Display. 5. Press the button to begin your game. 72 GreatCall Health and Safety Services...
  • Page 82 The Wellness Call works around your schedule. Simply choose a time and day of the week that will work best for you to receive your call. GreatCall Health and Safety Services 73...
  • Page 83 When calling a GreatCall Customer Service Representative, there are three easy steps to set up your call: 1. Make sure you have your Jitterbug5 phone number handy and be prepared to share that along with your home time zone. 2. To make sure you can focus on Dr. Alman’s personalized tips, simply provide us a day and time that you are generally available and free from distractions.
  • Page 84 You can set up your calls in one of two ways: 1. Online: Log in to your personal account on mygreatcall.com 2. By phone: You can call 1-888-767-6288 to reach a GreatCall Customer Service Representative who can enter your call schedule for you GreatCall Health and Safety Services 75...
  • Page 85 You can choose to receive a Check-in Call up to six times per day. 4. If you need assistance, who should be contacted for help? Daily Health Tips Receive a daily text message with heart-healthy tips from the American Heart Association right on your phone. ® 76 GreatCall Health and Safety Services...
  • Page 86 We offer a variety of helpful services and applications that will further enhance your Jitterbug experience and even keep you safe and healthy. Be sure to visit www.mygreatcall.com to view and add these services to your account. GreatCall Health and Safety Services 77...

  • Page 87: Section 4: Managing Your Phone Book

    • Use mygreatcall.com To Add, Change And Delete Numbers • Adding A Contact Directly On Your Jitterbug • Modifying A Contact On Your Jitterbug • Deleting A Contact On Your Jitterbug For additional support, visit us online at www.greatcall.com/support. 78 Managing Your Phone Book...

  • Page 88: About Phone Book

    About Phone Book Your Jitterbug allows you to store up to 200 names and numbers of the people you call on a regular basis. You can manage your Phone Book by adding, changing or deleting names and numbers. Managing Your Phone Book 79...

  • Page 89: Use The Operator To Add, Change And Delete Numbers

    Use The Operator To Add, Change And Delete Numbers 1. Simply press the button on your keypad. 2. Press the button and a “Calling...” message will appear on the Inside Display, followed by the message “Connected to Operator.” 3. When the Operator answers, let the Operator know the name and number you want to add, change or delete.

  • Page 90: Use Mygreatcall.com To Add, Change And Delete Numbers

    Use mygreatcall.com To Add, Change And Delete Numbers If this is your first time visiting mygreatcall.com, you will need to register your account. Have your GreatCall phone number handy and be prepared to enter your home address and email address. Simply follow the on-screen instructions to set up your account.
  • Page 91 Here are some other helpful things you can do on mygreatcall.com: 1. Update your Personal Profile 2. Check your minute usage 3. Add new services to your account 4. Edit your services 5. Update your Phone Book and calendar entries You can visit mygreatcall.com anytime to learn about new offerings for your...

  • Page 92: Adding A Contact Directly On Your Jitterbug

    Adding A Contact Directly On Your Jitterbug 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Phone Book” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to view your “Phone Book.” 3.
  • Page 93 6. Using the keypad, enter the name of the contact you would like to create. If you accidentally press a wrong button, just press the button to back up and delete the incorrect entry. 7. Press the button when you are done. 8.

  • Page 94: Modifying A Contact Directly On Your Jitterbug

    Modifying A Contact Directly On Your Jitterbug 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Phone Book” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to select “Phone Book.” 3.
  • Page 95 8. To change the contact’s name, use the button to delete the necessary letters. Use the keypad to re-enter the name. 9. Press the button when you are done. 10. To change the contact’s number, use the button to delete the necessary numbers.

  • Page 96: Deleting A Contact Directly On Your Jitterbug

    Deleting A Contact Directly On Your Jitterbug 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Phone Book” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to select the “Phone Book” feature. 3.
  • Page 97 8. Press the button to confirm deleting the contact. 9. “Successfully Deleted” will appear, letting you know the contact has been removed. 88 Managing Your Phone Book...

  • Page 98: Section 5: Using The Camera

    • Viewing A Photo On Your Jittterbug • Sending A Photo From Your Jitterbug • Deleting A Photo From Your Jitterbug • Receiving A Photo On Your Jitterbug For additional support, visit us online at www.greatcall.com/support. Using The Camera 89...

  • Page 99: Taking A Photo With Your Jitterbug

    Taking A Photo With Your Jitterbug 1. Starting from the main screen, use the “Up/Down” button and scroll until “Camera” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to open the camera. 3. Make sure that the image you would like to capture appears on the Inside Display. 4.

  • Page 100: Viewing A Photo On Your Jitterbug

    Viewing A Photo On Your Jitterbug 1. Starting from the main screen use the “Up/Down” button and scroll until “My Photos” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to open “My Photos.” 3.

  • Page 101: Sending A Photo From Your Jitterbug

    Sending A Photo From Your Jitterbug 1. Starting from the main screen use the “Up/Down” button and scroll until “My Photos” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to open “My Photos.” 3.
  • Page 102 8. Use the “Up/Down” button and scroll to the contact to which you would like to send your photo. 9. Press the button to send the photo. 10. When the photo has been sent you will see the words “Photo Successfully Sent” on the Inside Display.

  • Page 103: Deleting A Photo From Your Jitterbug

    Deleting A Photo From Your Jitterbug 1. Starting from the main screen use the “Up/Down” button and scroll until “My Photos” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to open “My Photos.” 3.
  • Page 104 IMPORTANT! Once a photo has been deleted, there is no way to retrieve it. Using The Camera 95...

  • Page 105: Receiving A Photo On Your Jitterbug

    Receiving A Photo On Your Jitterbug 1. If you receive a photo on your Jitterbug, the words “New Photo” will appear on the Outside Display. This message will stay on your Outside Display until your Jitterbug is opened. 2. To view the photo,open your Jitterbug and press the button.

  • Page 106: Section 6: Using Text Messaging

    Section 6: Using Text Messaging This section applies if you have a text plan with your GreatCall service. To get this service, please call us at 1-800-733-6632. Topics • Receive A New Text Message • Read A New Text Message •...

  • Page 107: Receive A New Text Message

    Receive A New Text Message When you receive a new Text Message, you will be notified in three ways: 1. The Indicator Light on the front of your Jitterbug will flash every 15 seconds until your Jitterbug is opened. 2. The words “New Text Message” will appear on the Outside Display. This message will stay on your Outside Display until your Jitterbug is opened.

  • Page 108: Read A New Text Message

    Read A New Text Message After receiving notification of a new Text Message, follow these three steps to read the message: 1. To read the Text Message, open your Jitterbug. You will see the words “You have a new text message.” on the Inside Display and the word “VIEW?”...

  • Page 109: Reply To A Text Message

    Reply To A Text Message Once you have read the Text Message, you have the option to reply to it, save it for future reference or delete it. 1. When reading a Text Message you’ve received, you will see the word “REPLY?”...
  • Page 110 5. When the message has been sent, you will see the words “Message Successfully Sent” on the Inside Display. Using Text Messaging 101...

  • Page 111: Saving And Deleting A Text Message

    Saving And Deleting A Text Message Saving A Text Message The Jitterbug SimpleText service will automatically save all of your last fifty incoming or outgoing Text Messages. Follow these six steps to view your saved messages: 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Text Messages”...
  • Page 112 5. Using the “Up/Down” button, scroll to the Text Message you would like to read. 6. Press the button to read the entire Text Message. NOTE: Jitterbug SimpleText automatically saves the messages you’ve received from others as well as the messages you’ve sent to others. When viewing your saved messages, “From”...

  • Page 113: Deleting A Text Message

    Deleting A Text Message Your Jitterbug allows you to delete Text Messages in two ways: • Delete a new text immediately after reading • Delete an old text from your saved messages Deleting A New Text Immediately After Reading 1. After you’ve read a Text Message, you will be asked to reply to it. 2.
  • Page 114 4. You will then be asked to confirm that you want to delete the message. Press button again to confirm deletion. 5. “Message Successfully Deleted” will appear on the Inside Display and you will be returned to your saved messages. Using Text Messaging 105...
  • Page 115 106 Using Text Messaging...
  • Page 116 Deleting An Old Text From Your Saved Messages 1. Starting from the Main Screen, use the “Up/Down” button and scroll until “Text Messages” appears highlighted in gray in the middle of the Inside Display. 2. Press the button to select “Text Messages. ” 3.

  • Page 117: Sending A New Text Message

    8. “Message Successfully Deleted” will appear on the Inside Display and you will be returned to your saved messages. NOTE: If you choose not to delete a Text Message, just press the button to return to the previous screen. Sending A New Text Message 1.
  • Page 118 4. Press the button to “Send”. 5. To create your own message use the “Up/Down” button and scroll until “Customize” appears. Press the button and use the keypad to type your Text Message. 6. To use the Jitterbug Library of pre-written Text Messages, use the “Up/Down” button to scroll until “Library”...
  • Page 119 10. When the message has been sent, you will see the words “Message Successfully Sent” on the Inside Display. 110 Using Text Messaging...
  • Page 120 NOTE: If you do not have the contact in your Phone Book, use the “Up/Down” button to scroll until “Enter Number” appears. Press the button and enter the phone number using the keypad. Once you have entered the number, simply press the button to send your message.
  • Page 121 The table below explains how to create a custom Text Message using the number keys on the keypad to enter letters or special characters: Keyboard Function Enters the number “0” in any Text Message entry mode Add a space Press repeatedly to cycle through the 123, ABC, Abc-S, Abc-W and abc Modes Move back a space and delete a character Press repeatedly to enter characters:...

  • Page 122: Modes For Creating Your Own Text Message

    Modes For Creating Your Own Text Message There are five modes to create a custom text message using the number keys on the keypad to enter letters, numbers and symbols. 123 Mode In 123 Mode your keypad allows you to type numeric characters only.

  • Page 123: Abc Mode

    ABC Mode In ABC Mode every letter will be capitalized. To enter ABC Mode, press the button until you see “ABC” appear in the top right corner of the Inside Display. Abc-S Mode In Abc-S Mode the first letter of each sentence is capitalized. To enter Abc-S Mode, press the button until you see “Abc-S”...

  • Page 124: Abc-W Mode

    Abc-W Mode In Abc-W Mode the first letter of each word is capitalized. To enter Abc-W Mode, press the button until you see “Abc-W” appear in the top right corner of the Inside Display. abc Mode In abc Mode every letter will be lower case. To enter abc Mode, press the button until you see “abc”...

  • Page 125: Section 7: Using Bluetooth

    • Setting Your Bluetooth Headset To Pairing Mode • Setting Your Jitterbug To Pairing Mode • Answering A Call When Paired With Your Bluetooth Headset • Ending A Call When Paired With Your Bluetooth Headset For additional support, visit us online at www.greatcall.com/support. 116 Using Bluetooth...

  • Page 126: About Bluetooth

    About Bluetooth For your convenience, your new Jitterbug is equipped to utilize Bluetooth wireless headsets, hands-free speakers, and other Bluetooth compatible devices. There are many benefits to using Bluetooth devices. Along with improved ease- of-use and safety by eliminating wires, Bluetooth also offers you plenty of alternative advantages, such as having the ability to talk hands-free while your Jitterbug is in your pocket or purse.

  • Page 127: Using Your Jitterbug With Your Bluetooth Headset

    Using Your Jitterbug With Your Bluetooth Headset There are three steps to set up your Jitterbug with a Bluetooth headset: 1. Turning on the Bluetooth feature on your Jitterbug. 2. Setting your Bluetooth headset to Pairing Mode. 3. Setting your Jitterbug to Pairing Mode. Turning The Bluetooth Feature On Your Jitterbug On And Off Turning The Bluetooth Feature On The following procedure is applicable to all Bluetooth compatible devices.
  • Page 128 1. Starting from the Main Screen of your Jitterbug, scroll through the options using the “Up/Down” button until “Settings” is highlighted in gray in the middle of the Inside Display. 2. Press the button on your Jitterbug to select “Settings.” 3.
  • Page 129 Please ensure you turn off your Bluetooth if you wish to receive calls from your Jitterbug handset and not your Bluetooth headset. You are unable to turn off your Bluetooth while on a call. When your Bluetooth is on and available for your use, you will notice a white Bluetooth icon, similar to the one on the right, appear at the top right corner of your Main Screen.
  • Page 130 Turning The Bluetooth Feature Off 1. Starting from the Main Screen of your Jitterbug, scroll through the options using the “Up/Down” button until “Settings” is highlighted in gray in the middle of the Inside Display. Press the button on your Jitterbug to select the “Settings.” 2.

  • Page 131: Setting Your Bluetooth Headset To Pairing Mode

    Setting Your Bluetooth Headset To Pairing Mode The first step in setting up any Bluetooth device is called “Pairing.” This step is required because there are no wires to link your Jitterbug to your Bluetooth device. “Pairing” happens when your Jitterbug and your Bluetooth device agree to communicate with one another.

  • Page 132: Setting Your Jitterbug To Pairing Mode

    Setting Your Jitterbug To Pairing Mode 1. Starting from the Main Screen of your Jitterbug, use the “Up/Down” button and scroll until “Settings” appears highlighted in gray in the middle of the Inside Display. 2. Press the button on your Jitterbug to select “Settings. ” 3.
  • Page 133 7. “Follow pairing instructions on Bluetooth device” will appear on the Inside Display of your Jitterbug. 8. Press the button on your Jitterbug to begin searching for the Bluetooth headset. Please wait while your Jitterbug searches for the Bluetooth headset. During this time, “Searching”...
  • Page 134 12. When your Jitterbug is successfully paired with your Bluetooth headset, you will see the message “(your device name) Connected.” You will also hear a chime sound notifying you that your Jitterbug is now connected with your Bluetooth headset. 13. Your Jitterbug is now “Paired” with your Bluetooth headset and ready to make and receive calls.
  • Page 135 You will notice different Bluetooth icons on your Jitterbug Main Screen that indicate when your Bluetooth is available to use: • Gray – Bluetooth is on, but • White – Bluetooth is on, not paired with your Jitterbug. paired with your Jitterbug and available for you to use.

  • Page 136: Answering A Call When Paired With Your Bluetooth Headset

    Answering A Call When Paired With Your Bluetooth Headset Press the “Talk” button on the Bluetooth headset. Ending A Call When Paired With Your Bluetooth Headset To End A Call When Your Jitterbug Is Open There are two ways to end a call while using a Bluetooth headset: •...

  • Page 137: Section 8: Managing Settings

    This section explains how to change the Settings on your Jitterbug. Topics • Using Your Settings • Selecting The Color Of The Inside Display • Changing Ring Tones • Turning The Start-Up GreatCall Jingle On And Off For additional support, visit us online at www.greatcall.com/support. 128 Managing Settings...

  • Page 138: Using Your Settings

    The following items can be changed using the Settings feature: • Colors: Change the color of the Inside Display • Jingle: Turn the GreatCall start-up Jingle on or off • Ring Tones: Change the ring tone on your Jitterbug • Bluetooth: Turn the Bluetooth feature on or off...

  • Page 139: Selecting The Color Of The Inside Display

    Selecting The Color Of The Inside Display Your Jitterbug has five color options for the Inside Display: 1. Red – This is the default Color. 2. Black 3. Gray 4. Green 5. Blue Follow these steps to change the color of your Inside Display: 1.
  • Page 140 3. Use the “Up/Down” button to scroll through all of the “Color” options. 4. Press the button once the desired color you would like appears highlighted in gray in the middle of the Inside Display. 5. A check mark will appear to the left of that color selection indicating that your color setting has been changed and you will be returned to the Settings menu.

  • Page 141: Changing Ring Tones

    Changing Ring Tones Ring Tones are the sounds your Jitterbug makes when you are receiving an incoming call. Your Jitterbug has seven Ring Tone options for you to choose from: 1. Alert – This is the default Ring Tone. 2. Butterfly 3.
  • Page 142 1. Starting from within the Settings feature, use the “Up/Down” button until the “Ring Tones” option is highlighted in gray in the middle of the Inside Display. 2. Press the button to select “Ring Tones.” 3. You will notice that the “Alert” Ring Tone has a check mark next to it indicating that this is your current default Ring Tone.

  • Page 143: Turning The Start-Up Greatcall Jingle On And Off

    Turning The Start-Up GreatCall Jingle On And Off Your new Jitterbug will come with the GreatCall Jingle set to “ON.” Each time you turn on your phone the GreatCall Jingle will play. Turning The Jingle Off 1. Starting from Main Screen, use the “Up/Down”...

  • Page 144: Turning The Jingle On

    Turning The Jingle On 1. Starting from Main Screen, use the “Up/Down” button to scroll until “Settings” appears and press the button. 2. Use the “Up/Down” button to scroll through Settings and press the button once “Jingle OFF” is highlighted in gray in the middle of the Inside Display.
  • Page 145 NOTE: The “Jingle” setting only controls the sound that is played each time the Jitterbug is turned on. The sound that plays when there is an incoming call can be changed under “Ring Tones” in the “Settings” feature. 136 Managing Settings...

  • Page 146: Health And Safety Information

    Health And Safety Information This section outlines the safety precautions associated with using your phone. The terms “mobile device” or “cell phone” are used in this section to refer to your phone. Read this information before using your mobile device. Topics •...
  • Page 147 Warning!: This product contains chemicals known to the State of California to cause cancer and reproductive toxicity. Exposure to Radio Frequency (RF) Signals The U.S. Food and Drug Administration (FDA) has published information for consumers relating to Radio Frequency (RF) exposure from wireless phones. The FDA publication includes the following information: Do cell phones pose a health hazard? Many people are concerned that cell phone radiation will cause cancer or other...
  • Page 148 failed to show an association between exposure to radio frequency from a cell phone and health problems. The low levels of RF cell phones emit while in use are in the microwave frequency range. They also emit RF at substantially reduced time intervals when in the stand-by mode.
  • Page 149 of non-ionizing radiation include visible light, infrared radiation (heat), and other forms of electromagnetic radiation with relatively low frequencies. While RF energy does not ionize particles, large amounts can increase body temperatures and cause tissue damage. Two areas of the body, the eyes and the testes, are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat.
  • Page 150 Interphone Study Interphone is a large international study designed to determine whether cell phones increase the risk of head and neck cancer. A report published in the International Journal of Epidemiology (June, 2010) compared cell phone usage for more than 5,000 people with brain tumors (glioma and meningioma) and a similar number of healthy controls.
  • Page 151 International Cohort Study on Mobile Phone Users (COSMOS) The COSMOS study aims to conduct long-term health monitoring of a large group of people to determine if there are any health issues linked to long-term exposure to radio frequency energy from cell phone use. The COSMOS study will follow approximately 300,000 adult cell phone users in Europe for 20 to 30 years.
  • Page 152 Surveillance, Epidemiology, and End Results (SEER) Program of the National Cancer Institute The National Cancer Institute (NCI) actively follows cancer statistics in the United States to detect any change in rates of new cases for brain cancer. If cell phones play a role in risk for brain cancer, rates should go up, because heavy cell phone use has been common for quite some time in the U.S.
  • Page 153 The FDA also is working with voluntary standard-setting bodies such as the Institute of Electrical and Electronics Engineers (IEEE), the International Commission on Non-Ionizing Radiation Protection (ICNIRP), and others to assure that safety standards continue to adequately protect the public. Reducing Exposure: Hands-Free Kits and Other Accessories Steps to Reduce Exposure to Radio Frequency Energy If there is a risk from being exposed to radio frequency energy (RF) from cell...
  • Page 154 Hands-Free Kits Hands-free kits may include audio or Bluetooth headsets and various types of ® body-worn accessories such as belt-clips and holsters. Combinations of these can be used to reduce RF energy absorption from cell phones. Headsets can substantially reduce exposure because the phone is held away from the head in the user’s hand or in approved body-worn accessories.
  • Page 155 Cell Phone Accessories that Claim to Shield the Head from RF Radiation Because there are no known risks from exposure to RF emissions from cell phones, there is no reason to believe that accessories which claim to shield the head from those emissions reduce risks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone.
  • Page 156 Some groups sponsored by other national governments have advised that children be discouraged from using cell phones at all. For example, The Stewart Report from the United Kingdom made such a recommendation in December 2000. In this report, a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects.
  • Page 157 • National Institute for Occupational Safety and Health (NIOSH): www.cdc.gov/niosh/ • World Health Organization (WHO): www.who.int/peh-emf/en/ • International Commission on Non-Ionizing Radiation Protection: www.icnirp.de • Health Protection Agency: www.hpa.org.uk/Topics/Radiation/ • US Food and Drug Administration: www.fda.gov/Radiation-EmittingProducts/ RadiationEmittingProductsandProcedures/ HomeBusinessandEntertainment/CellPhones/default.htm SpecificAbsorptionRate(SAR)CertificationInformation Your wireless device is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for Radio Frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
  • Page 158 These FCC RF exposure limits are derived from the recommendations of two expert organizations: the National Council on Radiation Protection and Measurement (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy.
  • Page 159 level, the actual SAR level of the phone while operating can be well below the maximum reported value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the device.
  • Page 160 This device has a FCC ID number: A3LSCHR220 [Model Number: SCH-R220] and the specific SAR levels for this [mobile phone/device] can be found at the following FCC website: www.fcc.gov/oet/ea/. The SAR information for this device can also be found on Samsung’s website: www.samsung.com/sar.
  • Page 161 FCC Part 15 Information to User Pursuant to part 15.21 of the FCC Rules, you are cautioned that changes or modifications not expressly approved by Samsung could void your authority to operate the device. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 162 on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Page 163: Smart Practices While Driving

    Smart Practices While Driving On the Road - Off the Phone The primary responsibility of every driver is the safe operation of his or her vehicle. Responsible drivers understand that no secondary task should be performed while driving whether it be eating, drinking, talking to passengers, or talking on a mobile phone - unless the driver has assessed the driving conditions and is confident that the secondary task will not interfere with their primary responsibility.
  • Page 164 Before answering calls, consider your circumstances. Let the call go to voicemail when driving conditions require. Remember, driving comes first, not the call! If you consider a call necessary and appropriate, follow these tips: • Use a hands-free device; • Secure your phone within easy reach; •...
  • Page 165 Notice regarding legal restrictions on mounting this device in an automobile: Laws in some states may prohibit mounting this device on or near the windshield of an automobile. In other states, the law may permit mounting this device only in specific locations in the automobile. Be sure to consult the state and local laws or ordinances where you drive before mounting this device in an automobile.

  • Page 166: Battery Use And Safety

    Battery Use and Safety Important!: Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries and, particularly, from the continued use of damaged batteries. • Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
  • Page 167 • Do not place your battery in or near a heat source. Excessive heating can damage the phone or the battery and could cause the phone or the battery to explode. Do not dry a wet or damp battery with an appliance or heat source such as a microwave oven, hair dryer, iron, or radiator.
  • Page 168 • Do not handle a damaged or leaking battery. Do not let leaking battery fluid come in contact with your eyes, skin or clothing. For safe disposal options, contact your nearest Samsung-authorized service center. • Avoid dropping the cell phone. Dropping the phone or the battery, especially on a hard surface, can potentially cause damage to the phone and battery.
  • Page 169 • Use only Samsung-approved batteries, and recharge your battery only withSamsung‑approvedchargerswhicharespecificallydesignedforyour phone. WARNING! Use of a non-Samsung-approved battery or charger may present a risk of fire,explosion,leakage,orotherhazard.Samsung’swarrantydoesnotcover damage to the phone caused by nonSamsung-approved batteries and/or chargers. • Do not use incompatible cell phone batteries and chargers. Some websites and second-hand dealers not associated with reputable manufacturers and carriers, might be selling incompatible or even counterfeit batteries and chargers.
  • Page 170 • Misuse or use of incompatible phones, batteries, and charging devices couldresultindamagetotheequipmentandapossibleriskoffire, explosion, or leakage, leading to serious injuries, damages to your phone, or other serious hazard. Samsung Mobile Products and Recycling Samsung cares for the environment and encourages its customers to recycle Samsung mobile devices and genuine Samsung accessories.
  • Page 171 Drop It Off You can drop off your Samsung-branded mobile device and batteries for recycling at one of our numerous Samsung Recycling Direct (SM) locations. A list of these locations may be found at: http://pages.samsung.com/us/recyclingdirect/usactivities_ environment_samsungrecyclingdirect_locations.jsp. Samsung-branded devices and batteries will be accepted at these locations for no fee.
  • Page 172 Mail It In The Samsung Mobile Take-Back Program will provide Samsung customers with a free recycling mailing label. Just go to http://fun.samsungmobileusa.com/recycling/index.jsp and follow the instructions to print out a free pre-paid postage label and then send your old mobile device or battery to the address listed, via U.S.
  • Page 173 Dispose of your mobile device and batteries in accordance with local regulations. In some areas, the disposal of these items in household or business trash may be prohibited. Help us protect the environment - recycle! Warning!: Never dispose of batteries in a fire because they may explode. ULCertifiedTravelCharger The Travel Charger for this phone has met applicable UL safety requirements.
  • Page 174 HORIZONTAL OR FLOOR MOUNT POSITION. Display / Touch-Screen Please note the following information when using your mobile device: WARNING REGARDING DISPLAY The display on your mobile device is made of glass or acrylic and could break if your mobile device is dropped or if it receives significant impact.
  • Page 175 Certain Samsung mobile devices can use a Global Positioning System (GPS) signal for location-based applications. A GPS uses satellites controlled by the U.S. Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal Radio navigation Plan (FRP).
  • Page 176 instructions are consistent with what you see before following them. All users shouldpayattentiontoroadconditions,closures,traffic,andallotherfactors that may impact safe driving or walking. Always obey posted road signs. Emergency Calls This mobile device, like any wireless mobile device, operates using radio signals, wireless and landline networks, as well as user-programmed functions, which cannot guarantee connection in all conditions, areas, or circumstances.
  • Page 177 To make an emergency call: 1. If the mobile device is not on, switch it on. 2. Open your phone dialer. 3. Enter the emergency number for your present location (for example, 911 or other official emergency number), then tap Call/Send. Emergency numbers vary by location.
  • Page 178 Do not use the mobile device with a wet hand. Doing so may cause an electric shock to you or damage to the mobile device. Extreme heat or cold Avoid temperatures below 0°C / 32°F or above 45°C / 113°F. Microwaves Do not try to dry your mobile device in a microwave oven.
  • Page 179 Cleaning solutions Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the mobile device. Wipe it with a soft cloth slightly dampened in a mild soap-and-water solution. If the mobile device has a retractable camera lens, do not use soap and water to clean the lens.

  • Page 180: Responsible Listening

    Responsible Listening Important!: Avoid potential hearing loss. Damage to hearing occurs when a person is exposed to loud sounds over time. The risk of hearing loss increases as sound is played louder and for longer durations. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss.
  • Page 181 the sound, the device settings, and the headphones that are used. As a result, there is no single volume setting that is appropriate for everyone or for every combination of sound, settings, and equipment. You should follow some common sense recommendations when using any portable audio device: •...
  • Page 182 background environment noise, noise cancelling headphones should allow you to hear the music at lower volumes than when using earbuds. • Limit the amount of time you listen. As the volume increases, less time is required before you hearing could be affected. •...
  • Page 183 You can obtain additional information on this subject from the following sources: American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: (800) 222 2336 Email: info@audiology.org Internet: www.audiology.org/Pages/default.aspx National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD 20892 2320...

  • Page 184: Operating Environment

    National Institute for Occupational Safety and Health (NIOSH) 395 E Street, S.W., Suite 9200 Patriots Plaza Building Washington, DC 20201 Voice: 1 800 35 NIOSH (1 800 356 4674) 1 800 CDC INFO (1 800 232 4636) Outside the U.S. 513 533 8328 Email: cdcinfo@cdc.gov Internet: www.cdc.gov/niosh/topics/noise/default.html...
  • Page 185 Using Your Mobile Device Near Other Electronic Devices Most modern electronic equipment is shielded from Radio Frequency (RF) signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless mobile device. Consult the manufacturer to discuss alternatives.
  • Page 186 • Should read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your wireless mobile device with an implantable medical device, consult your health care provider. For more information see: www.fcc.gov/oet/rfsafety/rf-faqs.html#. Other Medical Devices If you use any other personal medical devices, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy.
  • Page 187 Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle before using your mobile device in a motor vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.
  • Page 188 Users are reminded of the need to observe restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), areas where the air contains chemicals or particles, such as grain, dust, or metal powders, and any other...
  • Page 189 FCC Hearing Aid Compatibility (HAC) Regulations for Wireless Devices The U.S. Federal Communications Commission (FCC) has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices. When individuals employing some assistive hearing devices (hearing aids and cochlear implants) use wireless mobile devices, they may detect a buzzing, humming, or whining noise.
  • Page 190 interference, you may not be able to use a rated mobile device successfully. Trying out the mobile device with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Wireless mobile devices rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled.
  • Page 191 added together to indicate how usable they are together. For example, if a hearing aid meets the M2 level rating and the wireless mobile device meets the M3 level rating, the sum of the two values equals M5. Under the standard, this should provide the hearing aid user with normal use while using the hearing aid with the particular wireless mobile device.
  • Page 192 The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. Restricting Children’s Access to Your Mobile Device Your mobile device is not a toy. Do not allow children to play with it because they could hurt themselves and others, damage the mobile device, or make calls that increase your mobile device bill.
  • Page 193 Cautions Any changes or modifications to your mobile device not expressly approved by Samsung could void your warranty for this equipment and void your authority to operate this equipment. Only use approved batteries, antennas, and chargers. The use of any unauthorized accessories may be dangerous and void the mobile device warranty if said accessories cause damage or a defect to the mobile device.
  • Page 194 • When using a headset in dry environments, static electricity can build up in the headset and cause a small quick static electrical shock. To minimize the risk of electrostatic discharge from the headset avoid using the headset in extremely dry environments or touch a grounded unpainted metal object to discharge static electricity before inserting the headset.
  • Page 195 • While using your device, leave some lights on in the room and do not hold the screen too close to your eyes. • Seizures or blackouts can occur when you are exposed to flashing lights while watching videos or playing games for extended periods. If you feel any discomfort, stop using the device immediately.

  • Page 196: The Fine Print

    • Intellectual Property • Disclaimer Of Warranties (Exclusion Of Liability) • Standard Limited Warranty • Precautions For Transfer And Disposal • End User License Agreement For Software For more information about GreatCall, visit us online at www.greatcall.com. The Fine Print 187...

  • Page 197: Intellectual Property

    Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating thereto (the “Phone System”), is proprietary to Samsung and protected under federal laws, state laws, and international treaty provisions.
  • Page 198 10935 Vista Sorrento Parkway, Suite 200 San Diego, CA 92130 Tel: 1–858–720–7500 Customer Service Center: P.O. Box 4428 Carlsbad, CA 92018 Tel: 1–800–733–6632 Internet Address: www.greatcall.com Copyright ©2014 GreatCall, Inc. Jitterbug and GreatCall are registered trademarks of GreatCall, Inc. The Fine Print 189...
  • Page 199 Samsung Telecommunications America (STA), LLC Address: 1301 E. Lookout Drive Richardson, TX 75082 Phone: 1-800-SAMSUNG (726-7864) Phone: 1-888-987-HELP (4357) Internet Address: www.samsung.com Copyright ©2014 SAMSUNG Telecommunications America, LLC. Samsung is a registered trademark of Samsung Electronics Co., Ltd. is a registered Trademark RSA Security, Inc. ®...
  • Page 200 Disclaimer of Warranties; Exclusion of Liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE PURCHASER TAKES THE PRODUCT “AS IS”, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;...
  • Page 201 ModificationofSoftware SAMSUNG IS NOT LIABLE FOR PERFORMANCE ISSUES OR INCOMPATIBILITIES CAUSED BY YOUR EDITING OF REGISTRY SETTINGS, OR YOUR MODIFICATION OF OPERATING SYSTEM SOFTWARE. USING CUSTOM OPERATING SYSTEM SOFTWARE MAY CAUSE YOUR DEVICE AND APPLICATIONS TO WORK IMPROPERLY. YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE, SUCH AS CUSTOM OS.
  • Page 202 Standard Limited Warranty What is covered and for how long? The warranty period commences upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date: Device 1 Year Battery(ies)* 1 Year Other Accessories* 1 Year *If applicable.
  • Page 203 screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG;...
  • Page 204 SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG device for which it is specified. What are SAMSUNG’s obligations? During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG’s sole option, without charge.
  • Page 205 What must you do to obtain warranty service? To obtain service under this Limited Warranty, you must return the Product to an authorized phone service facility in an adequate container for shipping, accompanied by the sales receipt or comparable proof of sale showing the original date of purchase, the serial number of the Product and the seller’s name and address.
  • Page 206 ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS;...
  • Page 207 THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT. Nothing in the Product instructions or information shall be construed to create an express warranty of any kind with respect to the Products. No agent, employee, dealer, representative or reseller is authorized to modify or extend this Limited Warranty or to make binding representations or claims, whether in advertising, presentations or otherwise, on behalf of SAMSUNG regarding the Products or this...
  • Page 208 limitation of the foregoing, shall not under any circumstances proceed as part of a class action. The arbitration shall be conducted before a single arbitrator, whose award may not exceed, in form or amount, the relief allowed by the applicable law. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes.
  • Page 209 Administrative, facility and arbitrator fees for arbitrations in which your total damage claims, exclusive of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs.
  • Page 210 label on the back of the Product beneath the battery, if the battery is removable; and (iv) on the outside of the Product if the battery is not removable). Alternatively, you may opt out by calling 1-888-987-4357 no later than 30 calendardaysfromthedateofthefirstconsumerpurchaser’spurchaseofthe Product and providing the same information.
  • Page 211 Severability If any portion of this Limited Warranty is held to be illegal or unenforceable, such partial illegality or unenforceability shall not affect the enforceability of the remainder of the Limited Warranty. Precautions for Transfer and Disposal If data stored on this device is deleted or reformatted using the standard methods, the data only appears to be removed on a superficial level, and it may be possible for someone to retrieve and reuse the data by means of special software.
  • Page 212 Important!: Please provide warranty information (proof of purchase) to Samsung’s Customer Care Center in order to provide this service at no charge. If the warranty has expired on the device, charges may apply. No reproduction in whole or in part allowed without prior written approval. Specifications and availability subject to change without notice.
  • Page 213 1. GRANT OF LICENSE. Samsung grants you the following rights provided that you comply with all terms and conditions of this EULA: You may install, use, access, display and run one copy of the Software on the local hard disk(s) or other permanent storage media of one computer and use the Software on a single computer or a mobile device at a time, and you may not make the Software available over a network where it could be used by multiple computers at the...
  • Page 214 3. LIMITATIONS ON END USER RIGHTS. You may not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or algorithms of, the Software (except and only to the extent that such activity is expressly permitted by applicable law not withstanding this limitation), or modify, or disable any features of, the Software, or create derivative works based on the Software.
  • Page 215 5. SOFTWARE UPDATES. Samsung may provide to you or make available to you updates, upgrades, supplements and add-on components (if any) of the Software, including bug fixes, service upgrades (parts or whole), products or devices, and updates and enhancements to any software previously installed (including entirely new versions), (collectively “Update”) after the date you obtain your initial copy of the Software to improve the Software and ultimately enhance your user experience with your device.
  • Page 216 With the “Automatic Update” function enabled (as in the default setting in the System Update menu in the Setting), your device downloads some Updates automatically from time to time. Your device will, however, ask for your consent before installing any Update If you choose to disable the “Automatic Update” function, then you can check the availability of new Updates by clicking on the “Check Update”...
  • Page 217 7. SOFTWARE TRANSFER. You may not transfer this EULA or the rights to the Software granted herein to any third party unless it is in connection with the sale of the mobile device which the Software accompanied. In such event, the transfer must include all of the Software (including all component parts, the media and printed materials, any upgrades, this EULA) and you may not retain any copies of the Software.
  • Page 218 10. DISCLAIMER OF WARRANTY. UNLESS SEPARATELY STATED IN A WRITTEN EXPRESS LIMITED WARRANTY ACCOMPANYING YOUR DEVICE, ALL SOFTWARE PROVIDED BY SAMSUNG WITH THIS MOBILE DEVICE (WHETHER INCLUDED WITH THE DEVICE, DOWNLOADED, OR OTHERWISE OBTAINED) IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND FROM SAMSUNG, EITHER EXPRESS OR IMPLIED.
  • Page 219 11. THIRD-PARTY APPLICATIONS. Certain third party applications may be included with, or downloaded to this mobile device. Samsung makes no representations whatsoever about any of these applications. Since Samsung has no control over such applications, you acknowledge and agree that Samsung is not responsible for the availability of such applications and is not responsible or liable for any content, advertising, products, services, or other materials on or available from such applications.
  • Page 220 through any such application. You acknowledge and agree that the use of any third-party application is governed by such third party application provider’s Terms of Use, License Agreement, Privacy Policy, or other such agreement and that any information or personal data you provide, whether knowingly or unknowingly, to such third-party application provider, will be subject to such third party application provider’s privacy policy, if such a policy exists.
  • Page 221 and privacy policies. You expressly acknowledge and agree that your use of such applications and services will be subject to the applicable terms and conditions and privacy policies. 13. LIMITATION OF LIABILITY. SAMSUNG WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION, ITS CONTENT OR FUNCTIONALITY, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY...
  • Page 222 APPLICATIONS ON THIS MOBILE DEVICE, OR ANY OTHER PROVISION OF THIS EULA, SHALL NOT EXCEED THE AMOUNT PURCHASER PAID SPECIFICALLY FOR THIS MOBILE DEVICE OR ANY SUCH THIRD PARTY APPLICATION THAT WAS INCLUDED WITH THIS MOBILE DEVICE. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS (INCLUDING SECTIONS 10, 11, 12 AND 13) SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
  • Page 223 15. APPLICABLE LAW. This EULA is governed by the laws of the jurisdiction where you are a resident or, if a resident of the United States, by the laws of the state of Texas, without regard to its conflict of law provisions. This EULA shall not be governed by the UN Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.
  • Page 224 The arbitration shall be conducted before a single arbitrator, whose award may not exceed, in form or amount, the relief allowed by the applicable law. The arbitration shall be conducted according to the American Arbitration Association (AAA) Commercial Arbitration Rules applicable to consumer disputes. This arbitration provision is entered pursuant to the Federal Arbitration Act.
  • Page 225 shall be determined according to AAA rules. In a Large Claim case, the arbitrator may grant to the prevailing party, or apportion among the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. This arbitration provision also applies to claims against Samsung’s employees, representatives and affiliates if any such claim arises from the licensing or use of the Software.
  • Page 226 information. These are the only two forms of notice that will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect your use of the device or its preloaded Software, and you will continue to enjoy the benefits of this license.

  • Page 227: Your Customer Agreement

    ® Please read this agreement regarding your phone and service. When you accept this agreement, you’re bound by its conditions. It applies to all of your services from GreatCall and covers important topics such as: • How long this agreement lasts •...
  • Page 228 • You have used less than 30 minutes. • You return the phone in “like new” condition, as determined by GreatCall, in the original box with all components and materials. Customer Agreement 219...
  • Page 229 • Activated two phones and are returning only one phone • Cancelled your service after 30 days • Send a device that is not in “like-new” condition, as determined by GreatCall The shipping charges are non-refundable. If you have used more than 30 minutes within of talk time...
  • Page 230 a return authorization number. If your phone was purchased from a retail store, it must be returned to that store and is subject to the retailer’s return policy. • Approved returns must be shipped back at the customer’s expense in the original packaging. •...
  • Page 231 4. Charges And Fees There is a fee associated with beginning your service and there may be a fee associated with reactivating your service. Usage charges vary depending on where, when and how you call, including toll-free and Operator-assisted calls. Additional features and services, such as Operator assistance, may have extra charges.
  • Page 232 You are responsible for paying all taxes, surcharges and assessments associated with your GreatCall products and services. These may change from time to time, and we may not be able to give you advance notice about how these changes may affect you. Except as prohibited by law, we may also, at our discretion, require you to pay regulatory and administrative fees to recover our costs of complying with regulatory mandates and Universal Service fees or similarly imposed charges.
  • Page 233 related charges may sometimes be delayed. Delayed usage charges may be applied in the month they appear on your bill against minutes included in your service plan for that month, rather than against the included minutes for the month when you actually made or received the call. This may result in charges higher than you’d expect in the later month.
  • Page 234 We cannot guarantee that this transfer will be successful. If you request that another service provider transfer or “port” your phone number, we will treat this request in the same manner as a request to cancel your GreatCall service. When the transfer is complete you will be responsible for all the terms Customer Agreement 225...

  • Page 235: Availability Of Service

    10. Our Rights To Limit/End Service Or This Agreement You agree not to resell our service to someone else without prior written permission from GreatCall. You also agree that your wireless phone won’t be used for any purpose that is illegal, isn’t allowed...
  • Page 236 “Spamming,” or other abusive messaging or calling. Modifying your phone from the manufacturer’s specifications. k. Providing credit information we can’t verify. Using your service in a way that adversely affects other customers. m. Allowing anyone to tamper with your GreatCall number. Customer Agreement 227...

  • Page 237: Your Privacy

    We may also monitor or record your calls with GreatCall representatives to ensure the quality of our services and for other lawful purposes. If you don’t agree with the terms of our Privacy Policy, do not purchase a GreatCall phone or use GreatCall services.
  • Page 238 13.Indemnification You agree to indemnify, defend and hold GreatCall harmless from any claims arising out of use of the phone or service, breach of this agreement or violation of any laws or regulations or the rights of any third party by you or any person on your account or that you allow to use your phone or service.
  • Page 239 INSTITUTING ARBITRATION, YOU AGREE TO PROVIDE US WITH AN OPPORTUNITY TO RESOLVE YOUR CLAIM BY SENDING A WRITTEN DESCRIPTION OF YOUR CLAIM TO US AT: GREATCALL, P.O. BOX 4428, CARLSBAD, CA 92018, AND NEGOTIATING WITH US IN GOOD FAITH REGARDING YOUR CLAIM. IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE, THEN YOU OR WE, INSTEAD OF SUING IN COURT, MAY INITIATE ARBITRATION PROCEEDINGS WITH THE AAA.
  • Page 240 (A) FOR CLAIMS LESS THAN $25, WE WILL PAY ALL FEES AND EXPENSES; AND (B) FOR CLAIMS BETWEEN $25 AND $1,000, YOU WILL PAY ONLY $25 IN FEES AND EXPENSES, OR ANY LESSER AMOUNT AS PROVIDED UNDER AAA’S SUPPLEMENTAL PROCEDURES FOR CONSUMER- RELATED DISPUTES.YOU AND WE AGREE TO PAY OUR OWN OTHER FEES, COSTS, AND EXPENSES, INCLUDING THOSE FOR ANY ATTORNEYS, EXPERTS, AND WITNESSES.

  • Page 241: About This Agreement

    US THAT YOUR WAIVER OF ANY ABILITY TO PARTICIPATE IN CLASS OR REPRESENTATIVE ACTIONS IS UNENFORCEABLE UNDER APPLICABLE LAW, THE ARBITRATION AGREEMENT WILL NOT APPLY, AND YOU AND WE AGREE THAT SUCH CLAIMS WILL BE RESOLVED BY A COURT OF APPROPRIATE JURISDICTION, OTHER THAN A SMALL CLAIMS COURT.
  • Page 242 18. Additional Terms For Text Messaging The message rates that we charge depend on the GreatCall service plan that you selected. You will incur message charges when you send or receive a message, whether the message has been read or unread, viewed or unviewed, solicited or unsolicited.
  • Page 243 Index Symbols ??????????????? .................... 167 ???????????????????? ................157 ????????????????????? ................170 ?????????????????????? ................. 165 ??????????????????????? ................183 ???????????????????????? ................146 ????????????????????????? ................192 ??????????????????????????? ................. 164 ????????????????????????????? ..............153 ?????????????????????????????????? .............. 184 ???????????????????????????????????? ............138 ????????????????????????????????????? ............161 ???????????????????????????????????????? ..........138 ?????????????????????????????????????????? ..........
  • Page 244 ??????????????????????????????????????????????????? ........183 ???????????????????????????????????????????????????????? ....144 ???????????????????????????????????????????????????????????????????? ..180 5Star Button ....................8 5Star Service ....................27 9-1-1 35 Action Line ....................20 Activate ......................9 Answering A Call .................... 47 Battery ......................13 Battery Cover ....................6 Battery Critical ................... 15 Battery Level Indicator ................
  • Page 245 Setting Your Jitterbug To Pairing Mode ............123 Using Your Jitterbug With Your Bluetooth ..........118 Bluetooth® Answering A Call When Paired With Your Bluetooth Headset ..... 127 Ending A Call When Paired With Your Bluetooth Headset ......127 Brain Games ....................71 Make A Pair ....................
  • Page 246 Customer Service ................... 39 Daily Health Tips .................... 76 Detail Area ..................... 20 Dialing Manually .................... 41 Earpiece Speaker ..................... 8 Ending A Call ....................49 External Speaker ....................6 Feature Area ....................57 Games ......................71 GreatCall GoPlans ..................68 Index 237...
  • Page 247 Headset ......................4 Headset Jack ....................4 Ignoring A Call ....................49 Indicator Light ....................4 Inside Display ....................8 International Dialing ..................66 Jingle ......................134 Jitterbug Off ....................18 Jitterbug On ....................17 Lanyard Connector ................... 6 Main Screen ....................21 238 Index...
  • Page 248 Medication Reminders ................... 70 Microphone ..................... 8 Minutes Used ....................22 Missed Calls .................... 22 Return A Missed Call .................. 58 View a Missed Call in History ..............56 My Phone Number ..................22 My Photos ..................... 23 NAED ......................68 NO Button ......................
  • Page 249 Phone Book ....................21 Make a Call From Your Phone Book............26 User Operator Assistance to Manage Your Phone Book ....... 33 Use Your Phone Book to Make a Call ............43 Photos ......................90 Deleting A Photo ..................94 Receiving A Photo ..................
  • Page 250 Changing Ring Tones ................132 Selecting The Color Of The Inside Display ..........130 Turning The Start-Up GreatCall Jingle On And Off ........134 – Turning The Jingle Off .................. 134 – Turning The Jingle On .................. 135 Signal strength ....................22 Speakerphone ....................
  • Page 251 Vibrate......................51 Voice Dial ...................... 59 Voice Mail ...................... 61 Check Voice Mail ..................63 Greeting ....................62 Listen To Voice Mail ................... 64 Wall Charger ....................13 YES Button ....................... 8 242 Index...
  • Page 252 Customer Service. However, for calls to an Operator in which a service is completed, minutes will be deducted from your monthly balance equal to the length of the call and any call connected by the Operator, plus an additional 5 minutes. Copyright ©2014 GreatCall, Inc. GreatCall,...
  • Page 253 GH68-40855A...

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