GreatCall Jitterbug5 User Manual page 209

Administrative, facility and arbitrator fees for arbitrations in which your total
damage claims, exclusive of attorney fees and expert witness fees, exceed
$5,000.00 ("Large Claim") shall be determined according to AAA rules. In a Large
Claim case, the arbitrator may grant to the prevailing party, or apportion among
the parties, reasonable attorney fees, expert witness fees and costs. Judgment
may be entered on the arbitrator's award in any court of competent jurisdiction.
This arbitration provision also applies to claims against SAMSUNG's employees,
representatives and affiliates if any such claim arises from the Product's sale,
condition or performance.
You may opt out of this dispute resolution procedure by providing notice to
SAMSUNGnolaterthan30calendardaysfromthedateofthefirstconsumer
purchaser's purchase of the Product. To opt out, you must send notice by e-mail
to optout@sta.samsung.com, with the subject line: "Arbitration Opt Out."
You must include in the opt out e-mail (a) your name and address; (b) the date
on which the Product was purchased; (c) the Product model name or model
number; and (d) the IMEI or MEID or Serial Number, as applicable, if you have it
(the IMEI or MEID or Serial Number can be found (i) on the Product box; (ii) on
the Product information screen, which can be found under "Settings;" (iii) on a
200 The Fine Print