After Sales Service - Miele PT 8257 WP Operating Instructions Manual

Problem solving guide
Power cut
y
Programme stop
Press the start button.
^ The programme can be continued by pressing the
"Start" button.
Heating system fault
§
Programme stopped. Press the start button.
Programme will run without heating
^ To continue the programme without heating press
the "Start" button.
Call the Service Department.
Heating system fault
§
Call the Service Department
if restart does not work.
^ Call the Service Department.
Pressure monitor fault
§
Call the Service Department
if restart does not work
^ If the programme still will not start please call the
Service Department.
Card fault
§
Card incorrectly inserted in card reader.
^ Insert the card the right way round in the card
reader.
28
Leaking condensate
If condensate leaks from the unit, check that the
collection tray is positioned correctly in the drain and
that there is no soiling present in the drain. This is
accessible via the maintenance panel in the base
area at the rear.
f
Decreasing efficiency of the unit
The unit is designed for an ambient room temperature
of up to 45 °C. It is possible to operate the dryer at a
higher temperature without any problems on a
temporary basis. However, if the temperature is
constantly above 45 °C, an external supply of cool air
must be ensured. You can reduce the strain on the
unit by ensuring that the heat exchanger is always
kept free of fluff and other soiling. This will reduce
wear and tear and increase the life of your unit.
f
If, over time, you notice that the efficiency of the unit
is decreasing and that drying durations are
noticeably longer, check the following:
– the fluff filter in the dryer for soiling
– the heat exchanger in the heat pump for soiling
– that the seal between the dryer and the heat pump
is not impaired
– the air intake and exhaust of the heat pump
– the room temperature. If the temperature is
f
constantly above 45 °C, we recommend that you
ensure an external supply of fresh air and that the
exhaust air is extracted externally.

After sales service

In the event of any faults please contact your Dealer
or the nearest Service Department.
f
When contacting the Service Department, please
quote the Model, Serial number (SN) and Material
number (M.Nr) of your machine. These are shown on
the data plate.
This is visible above the door aperture or at the back
A
of the machine.
Please let the Service Department know any error
message that has appeared in the display.
Should you require spare parts ensure that you only
use genuine original Miele Spare Parts (and
remember to let the Spare Parts
Department know the model, serial number and
material number of your machine).