Sena 10U User Manual
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Sena 10U User Manual

Motorcycle bluetooth communication system with handlebar remote
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Motorcycle Bluetooth ® Communication System
with Handlebar Remote
www.sena.com
User's Guide

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Summary of Contents for Sena 10U

  • Page 1 Motorcycle Bluetooth ® Communication System with Handlebar Remote www.sena.com User's Guide...
  • Page 2 Hero4 allowing for Bluetooth capabilities. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are ® registered trademarks of Apple Inc. Zumo is a trademark of Garmin Ltd.

  • Page 3: Table Of Contents

    7.2 Music Sharing ........................31 INSTALLING THE 10U ON YOUR HELMET ............9 INTERCOM ......................32 3.1 10U for Shoei GT-Air and Neotec Installation Guide ..............9 3.2 10U for Schuberth C3/C3 Pro Installation Guide ..............12 8.1 Two-way Intercom .........................32 3.3 10U for Arai Full-face Helmets Installation Guide ..............16 8.2 Three-way Intercom ......................33...
  • Page 4 12 FUNCTION PRIORITY ................... 44 CERTIFICATION AND SAFETY APPROVALS ............57 FCC Compliance Statement ......................57 13 CONFIGURATION SETTING ................45 FCC RF Exposure Statement .....................57 13.1 Assigning Speed Dial ......................46 FCC Caution ..........................57 13.2 Enabling/Disabling Audio Boost ...................47 CE Declaration of Conformity ....................57 13.3 Enabling/Disabling Voice Activated Phone Answering ............47 Industry Canada Statement ......................58 13.4 Enabling/Disabling Voice Activated Intercom ..............48...

  • Page 5: Introduction

    Thank you for choosing the Sena 10U, Motorcycle Bluetooth Bluetooth intercom up to 1.6 kilometer (1.0 miles)* Four-way intercom 10U, you can control the headset using the Handlebar Remote to call Voice prompts handsfree on your Bluetooth mobile phone, listen to stereo music or voice...

  • Page 6: Package Contents

    The Handlebar Remote features: 2 PACKAGE CONTENTS Easy installation by handlebar clamping Glove-friendly Joystick and buttons A few months of battery life 2.1 10U for Shoei GT-Air USB port for charging Bluetooth 4.1 10U Headset for Shoei GT-Air Foam Speaker...

  • Page 7: For Shoei Neotec

    2.2 10U for Shoei Neotec 2.3 10U for Schuberth C3/C3 Pro Hook and Loop Fasteners for Speakers Foam Speaker Covers 10U Headset for Shoei Neotec Foam Speaker Snap Holders 10U Headset for Schuberth C3/C3 Pro Speaker Pads...

  • Page 8: For Arai Full-Face Helmets

    2.4 10U for Arai Full-face Helmets Adhesive Tapes for the Control Unit Hook and Loop Fastener Hook and Loop Fasteners for the Main Unit 10U Headset for Arai Full-face Helmets Hook and Loop FM Antenna Fasteners for Speakers...

  • Page 9: Handlebar Remote

    2.5 Handlebar Remote 3 INSTALLING THE 10U ON YOUR HELMET 3.1 10U for Shoei GT-Air and Neotec Installation Guide Charging LED Handlebar Rubber Bands Battery DC Power Charging & Firmware Upgrade Port Status LED Speakers Handlebar Remote USB Power & Data Cable...
  • Page 10 1. Before you install the 10U, remove the cheek pads and ear pads of 3. Unfasten the two snaps of the center pad in the back and insert the your helmet. battery unit between the external shell and the inner shell. Click the two snaps through the snap holder of the battery unit.
  • Page 11 4. Slide in the antenna between the external shell and the left inner shell. 5. Align the left speaker with the left cheek pad base and insert the two Align its snap holder with the bottom left snap. clasps in the corresponding notches.

  • Page 12: For Schuberth C3/C3 Pro Installation Guide

    3.2 10U for Schuberth C3/C3 Pro Installation Guide 6. Insert the headset buttons and microphone unit between the external shell and the left inner shell. Align its snap holder with the front left Status LED snap. Main Unit DC Power Charging &...
  • Page 13 1. Before you install the 10U, remove the cheek pads and ear pads of 3. Insert the main unit between the external shell and the inner shell. your helmet. Align its snap holders with the rear snaps. 2. Slide in the antenna between the external shell and the rear left inner...
  • Page 14 4. Peel off each cover of the hook and loop fasteners for speakers to 5. Attach the speakers to the hook and loop fasteners for speakers expose the adhesive surface. Then, attach the fasteners to the ear inside the helmet. Then click the snaps through the snap holders. pockets inside the helmet.
  • Page 15 6. Insert the control buttons and microphone unit between the external Note: shell and the left inner shell. Click the snap through its snap holder. To enhance the audio quality, you can make use of the foam speaker covers. Cover each speaker with the foam and attach the hook fastener at the back of the speaker.

  • Page 16: For Arai Full-Face Helmets Installation Guide

    3.3 10U for Arai Full-face Helmets Installation Guide 1. Before you install the 10U, remove the cheek pads and the neckroll. 2. Insert the main unit between the external shell and the inner shell. Status LED Align its snap holders with the rear snaps, then click them through the Main Unit snap holders.
  • Page 17 3. Slide in the antenna between the external shell and the rear left inner 4. Peel off the cover of the adhesive tape of the control unit and attach it shell. to the helmet.
  • Page 18 5. Peel off the cover of the adhesive tape of the hook and loop fastener 6. Remove the cover of the cheek pad, and attach the loop fastener for for microphone and attach it on the inside of the helmet's chin guard. speakers on the corner of the ear pocket.
  • Page 19 7. Attach the speaker and put the cover back on. Go through the same 8. Place the FM antenna between the outer shell and the comfort process for the other cheek pad. lining around the top shell of the helmet. Make sure the end of the FM antenna is placed at front left part of the helmet away from the antenna.

  • Page 20: Handlebar Remote

    3.4 Handlebar Remote Note: 1. Gently spread the two ends of the Handlebar Remote. To enhance the audio quality, you can make use of the foam speaker covers. Cover each speaker with the foam and attach the hook fastener at the back 2.

  • Page 21: Getting Started

    Answer and end a mobile phone call Reject an incoming mobile phone call The 10U is mainly controlled by the Bluetooth Handlebar Remote. The two are paired from the factory and are ready for immediate use. If the Handlebar Remote runs out of battery, you can use the headset buttons Joystick to operate all functions.

  • Page 22: Powering On And Off

    It takes about 2.5 hours to be completely charged. Note: Please make sure to take off your 10U-installed helmet while charging. The headset automatically turns off during charging. 10U Headset Buttons 4.4 Checking the Battery Level 4.2 Powering On and Off...

  • Page 23: Volume Adjustment

    User’s Guide and the Quick Start Guide. Pair your phone with level. The volume is set and maintained independently at different levels your 10U headset (please refer to section 5.1 “Mobile Phone Pairing for each audio source even when you reboot the headset. For example, Mobile Phone, Bluetooth Stereo Device”).

  • Page 24: Pairing The 10U With Bluetooth Devices

    3. Enter 0000 for the PIN. Some mobile phones may not ask for the PIN. 5 PAIRING THE 10U WITH BLUETOOTH DEVICES 10U is ready to use. You will hear a voice prompt, “Your headset is paired”. Before using the 10U Bluetooth headset with any other Bluetooth 5.

  • Page 25: Advanced Selective Pairing: A2Dp Stereo Or Handsfree

    1. If the GPS is also your preferred Bluetooth stereo music source, you can “Intercom pairing”. pair the GPS to the 10U by following the simple procedure in section 5.1, “Mobile Phone Pairing Mobile Phone, Bluetooth Stereo Device”. blue rapidly and you will hear a voice prompt, “Second mobile 2.

  • Page 26: Intercom Pairing

    10U in the list of devices detected on your phone. 1. Turn on the two 10U headsets (A and B) that you would like to pair 4. Enter 0000 for the PIN. Some mobile phones may not ask for PIN.
  • Page 27 5.4.2 Pairing with Other Sena Headset Models for Intercom Conversation The 10U can be paired with all other Sena headset models such as the 20S, SMH10 and the SMH5 for intercom conversation. Please follow the same procedure as above to pair with these headset models.

  • Page 28: Mobile Phone, Gps, Sr10

    Function Handlebar Remote Headset 6 MOBILE PHONE, GPS, SR10 Mobile Phone Press the Joystick for Press the (–) Button for Pairing 5 seconds 12 seconds 6.1 Mobile Phone Call Making and Answering Press the Front Button for Press the (–) Button for 5 seconds 12 seconds Second Mobile...

  • Page 29: Speed Dialing

    “Cancel”, and tap the Rear Button. and you will hear a mid-toned single beep and a voice prompt, If you do not press any button within 15 seconds, the 10U will exit the “Speed dial”.

  • Page 30: Gps Navigation

    Button Operation Table for Mobile Phone Call Making and Answering 6.3 GPS Navigation If you pair a Bluetooth GPS to the 10U as described in section 5.2, “Second Mobile Phone Pairing”, you can listen to GPS instructions wirelessly. Move the Joystick up or down to adjust volume. The GPS voice instruction interrupts intercom conversation but it is automatically reestablished after the GPS voice instruction ends.

  • Page 31: Stereo Music

    1 second. 7.1 Bluetooth Stereo Music Note: The Bluetooth audio device must be paired with the 10U by following the 1. Both you and your intercom friend can remotely control music playback such as track forward and track back.

  • Page 32: Intercom

    8 INTERCOM Intercom Intercom Please make sure your intercom devices are paired as described in Friend Friend section 5.4, “Intercom Pairing”. 8.1 Two-way Intercom Intercom 8.1.1 Starting Two-way Intercom Friend You can start an intercom conversation with one of any intercom friends by tapping the Front Button: Tap the Front Button once to intercom with Start Two-way Intercom Conversation , tap the Front Button twice to intercom with the...

  • Page 33: Three-Way Intercom

    8.2.1 Starting Three-way Intercom conversation with the intercom friend (B). Or intercom friend (B) may You (A) can have a three-way conference intercom with two other 10U start an intercom call with you (A). friends (B & C) by establishing two intercom connections simultaneously.

  • Page 34: Four-Way Intercom

    4. Now you (A) and two 10U intercom friends (B & C) are having a three- Front Button Operation Result way conference intercom. Press for 1” Disconnect (B) & (C) Single tap Disconnect (B) Double tap Disconnect (C) End Three-way Intercom...
  • Page 35 8.3.2 Ending Four-way Intercom Function Handlebar Remote Headset As same in the case of three-way intercom, you can completely get out Press the (–) Button for of the four-way conference intercom or just disconnect a single intercom Tap the Front Button 1 second until you hear intercom friend connection.

  • Page 36: Three-Way Conference Phone Call With Intercom Participant

    3. You can have a three-way conference phone call by adding an intercom friend to the mobile phone conversation. During a mobile 9 THREE-WAY CONFERENCE PHONE phone conversation, tap the Front Button to invite one of the intercom CALL WITH INTERCOM PARTICIPANT go back to your private mobile phone call, terminate the intercom maintain the intercom conversation, tap the Rear Button, press the conversation, you will hear a ring tone.

  • Page 37: Universal Intercom

    GPS connections for riders). You cannot use a multipoint connection device while you are using the Universal Intercom in case as below. 1. Turn on the 10U and a non-Sena Bluetooth headset that you want to 1. If a non-Sena headset does not support a multipoint connection, pair with.

  • Page 38: Two-Way Universal Intercom

    Bluetooth headsets using the same intercom connection method as you 1. You (A) need to be paired with a non-Sena Bluetooth headset (B) and would between other Sena headsets. You may single tap the Front Button another 10U headset (C) for the three-way conference intercom.
  • Page 39 5. You may disconnect three-way Universal Intercom using the same way as you do in normal three-way intercom. Please refer to section 3. The other 10U (C) may join the intercom by making an intercom call 8.2.2, “End Three-way Intercom”.

  • Page 40: Four-Way Universal Intercom

    10.4 Four-way Universal Intercom 2. The other 10U (C) may join the intercom by making an intercom call to you (A). You may make a four-way Universal Intercom connection with a couple headset or 2) two 10Us and two non-Sena Bluetooth headsets.
  • Page 41 4. Now two 10U headsets (A & C) and two non-Sena Bluetooth headsets 10.4.2 Four-way Universal Intercom Case 2 (B & D) are connected with the four-way Universal Intercom. Three 10U headsets (A, C and D) and one non-Sena Bluetooth headset The procedure is the same as case 1 described in section 11.4.1.

  • Page 42: Fm Radio

    1. You can save FM stations to presets before using FM radio. Connect the 11.3 Seek and Save 10U to your PC and open the Sena Device Manager. It allows you to save up to 10 FM station frequency presets on the 10U settings menu. You may do the same operation by using the Sena Smartphone App.

  • Page 43: Scan And Save

    3. Scan function stops when you double tap the Rear Button again. Australia Europe when at that station. You will hear a voice prompt from the 10U, “Save preset (#)”. The station will be saved as the next preset number. Japan 5.

  • Page 44: Function Priority

    Press the Rear Button for Press the (+) Button for FM radio on/off 1 second 5 seconds The 10U operates in the following order of priority: Press the (+) Button for Select preset Tap the Rear Button 1 second (highest) Mobile phone...

  • Page 45: Configuration Setting

    Rear Button, or disable the feature by tapping the Front Button. Audio Boost Delete all pairings 4. If any button is not pressed within 10 seconds, the 10U will exit the VOX phone or down until you hear a voice prompt,...

  • Page 46: Assigning Speed Dial

    13.1 Assigning Speed Dial Speed dial Voice Prompt “Speed dial” Audio Boost Factory Default VOX phone Execute Tap the Rear Button VOX intercom 1. To assign a phone number as a speed dial, move the Joystick up or Voice prompt down until you hear a voice prompt, “Speed dial”.

  • Page 47: Enabling/Disabling Audio Boost

    Factory Default Enable 2. You can also assign phone numbers for speed dialing by using the Sena Enable Tap the Rear Button Device Manager software or the Sena Smartphone App. Please visit the Sena Bluetooth website at for more information.

  • Page 48: Enabling/Disabling Voice Activated Intercom

    Front Button, you will not be able to start intercom by voice temporarily. In this case, you have to tap the Front Button to restart the intercom. This is to prevent repeated unintentional intercom connections by strong wind noise. After rebooting the 10U, you can start intercom by voice again.

  • Page 49: Enabling/Disabling Rds Af

    Note: 13.7 Enabling/Disabling Sidetone If you use your 10U with the Bluetooth Audio Pack for GoPro, you can enable or disable this feature only during Normal Audio Recording Mode. Voice Prompt “Sidetone”...

  • Page 50: Remote Control Pairing

    “Remote control pairing”. Then press the Rear Button to enter into Remote Control Pairing mode. The headset will To restore factory default settings on the 10U, move the Joystick up or down until you hear a voice prompt, “Factory reset”, and tap the Rear “Headset...
  • Page 51 Move the Joystick Tap (+) Button Tap (–) Button Tap Rear Button Tap Front Button Up/Down Speed Dial Execute Speed Dial Execute Audio Boost Enable/Disable Audio Boost Enable Disable VOX Phone Enable/Disable VOX Phone Enable Disable VOX Intercom Enable/Disable VOX Intercom Enable Disable Voice Prompt...

  • Page 52: Firmware Upgrade

    If your intercom friend goes out of range while having an intercom conversation, you may hear static noise and eventually the intercom will be disconnected. In this case, the 10U automatically tries to reconnect the intercom every 8 seconds and you will hear high tone double beeps until the intercom is reestablished.

  • Page 53: Fault Reset

    If you want to restore the headset to factory default settings, use the speaker. Insert a paper clip into the reset pin-hole and press the reset button for a second with light pressure. The 10U will be switched off. restores the default settings and turns off. Please refer to section 13.12, Restart the system and try again.

  • Page 54: Handlebar Remote Disconnection

    Beep pairing them again by following the procedure below. Power on Tap the Front Button – – 1. Turn on the 10U and the Handlebar Remote. Press the Front Button and the Basic Power off – – Joystick for 2 seconds Function Tap the (+) Button until you hear a voice prompt saying, “Remote...

  • Page 55: Using The Headset Buttons

    16.2 Using the Headset Buttons Type Function Button Command Beep Midtone single Type Function Button Command Beep Press the Front Button for 5 seconds Red flashing Intercom beep pairing Press the (+) Button and Ascending Power on Solid blue Tap the Front Button of any one of the two headsets the (–) Button for 1 second beeps Intercom...
  • Page 56 Type Function Button Command Beep Type Function Button Command Beep Press the (–) Button for 8 seconds Red flashing Multiple beeps Enter into Intercom configuration High tone pairing Configuration Press the (+) Button for 10 seconds – Tap the (–) Button of any one the two headsets settings double beeps mode...

  • Page 57: Certification And Safety Approvals

    This product is CE marked according to the provisions of the R&TTE no guarantee that interference will not occur in a particular installation. If this Directive (99/5/EC). Hereby, Sena declares that this product is in compliance 1999/5/EC. For further information, please consult www.sena.com. Please...

  • Page 58: Industry Canada Statement

    ® human health from uncontrolled waste disposal, please do not dispose and any use of such marks by Sena is under license. Other trademarks and of these products as unsorted municipal waste, but hand it in at an trade names are those of their respective owners.

  • Page 59: Safety Information

    Product Use SAFETY INFORMATION In some regions, it is prohibited by law to ride motorcycles while Please ensure that the product is properly used by observing the wearing headsets or earbuds. Therefore be certain to comply with all warnings and cautions below to prevent any risk and/or damage to relevant laws in the region before using the product.

  • Page 60: Battery

    Use of a non-approved charger may life time or performance of the battery. Any 3rd party USB charger can be used with Sena products if the charger is approved by either the FCC, CE, IC or other locally approved agencies that Sena accepts.

  • Page 61: Product Warranty And Disclaimer

    Use of this product will constitute consent to this agreement, and only. Sena will not be liable for any loss, damage of human life, or loss of forfeiture of rights to all claims. If you do not consent to all the terms and property which may result from using the product beyond defective parts conditions of this agreement, return the product for a refund.
  • Page 62 Further, Sena will not be liable for any substantial Use of the product on the road may cause such risks as fracture, damage not related to the condition, environment, or malfunction of the serious disability, or death.
  • Page 63 In addition to damages which may occur due to the use of the product, to protect the product. In order to get a refund or replacement, you must Sena will not be liable for damages of the product which occur due to the include the whole package as it was purchased.

  • Page 64: Return For Full Refund

    Unless you return the product within 14 days from the purchase date, you will have read and agreed to all the terms and conditions explained above, and Sena will not be liable for any claim for damages related with the product.
  • Page 65 1.1.1 www.sena.com User's Guide for Firmware v1.0...

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