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A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance Manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp on the Roadside
Assistance button • remains illuminated in
red for approximately 10 seconds during the
system self-check after switching on the ignition
(together with the SOS button and the
Information button ¡).
See system self-check ( page 230) if the
indicator lamp does not come on in red or stays
on longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button • is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message Call failed appears in the
multifunction display.
Roadside Assistance calls can be terminated
using the t button on the multifunction
steering wheel or the END button on the
COMAND system headunit.
Controls in detail
Useful features
Information button ¡
The Information button ¡ is located
below the center armrest cover.
1 Button to open telephone tray
2 Armrest cover
3 Information button ¡
Press button 1 and lift up armrest
cover 2.
233
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