Elan SS1 Installation Manual page 57

E L A N H O M E S Y S T E M S
Sense Inputs
Symptom
Triggered Event fails to occur
or Conditional Statements fail to
operate correctly.
Trigger event intermittent.
Ethernet
Symptom
Unable to download VIA!TOOLS
file to SS1.
ETHERNET light flashes on SS1.
VIA!2-8.4 is not communicating
with ZONE or STAND-ALONE SS1.
"Searching..." or "Config
Mismatch" displayed on
VIA!2-8.4 Wireless Touch Panel.
© ELAN Home Systems 2007 • All rights reserved.
Cause
1. Wiring: Sense Inputs incorrectly
connected or incorrect type
of sensor/faulty sensor.
2. Programming: Sense Inputs
incorrectly programmed in
VIA!TOOLS.
Sensor is incorrectly adjusted.
Cause
1. Wiring: Ethernet wiring incorrect
or Ethernet RJ-45 disconnected.
2. SS1 not ready to connect.
3. Incorrect SS1 IP address.
1. Wiring: Ethernet wiring incorrect
or Ethernet RJ-45 disconnected.
Ensure that a proper Ethernet
cable is used.
2. Router is locked-up.
1. Router is locked-up.
1. SS1 has not successfully
obtained an IP address.
3. Router security settings incorrect
(WEP/WPA).
SS1 System Station
Solution
a. Connect a 3.5 mm mono mini cable
to Sense Input. This simulates a
contact closure and should trigger
the event.
b. Replace sensor or use different type.
Verify and correct programming.
See VIA!TOOLS Help file.
Adjust sensitivity of sensor.
Solution
Verify and correct wiring.
Press DOWNLOAD ENABLE button.
Verify IP settings in VIA!TOOLS.
Verify and correct wiring.
Reset/re-boot router then reset/re-boot
SS1 by disconnecting then re-
connecting power supply.
Reset/re-boot router then reset/re-boot
SS1 by disconnecting then re-
connecting power supply.
Reset/re-boot SS1 by disconnecting
then reconnecting power supply.
Verify IP settings in VIA!TOOLS.
INSTALLATION MANUAL
Page 55