Troubleshooting - Jenn-Air JGW8130DD series Service Manual

Use and Care Information
T
ROUBLESHOOTING
PROBLEM
For most concerns, try these first.
Clock, indicator words, and/or
lights operate but oven does
not heat.
Oven light and/or clock
does not function.
There is a strong odor or light
smoke when oven is turned on.
Oven will not activate the
self-cleaning process.
Oven did not clean properly.
Food is not broiling properly or
smokes excessively.
Baked food is burned or too
brown on top.
Foods bake unevenly.
B–18
SOLUTION
• Check if oven controls have been properly set.
• Check if oven is properly connected to electrical outlet.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
• Oven may be set for a Cook & Hold or Delay function.
• The Oven Control Lockout may have been set. See page 5.
• The light bulb is loose or defective.
• The oven light does not work during self-cleaning process.
• Oven may be in Sabbath Mode. See page 9.
• This is normal for a new wall oven and will disappear after a few uses. Initiating a clean
cycle will "burn off" the smells more quickly. Turning on a ventilation fan will help
remove the smoke and/or odor.
• Excessive food soils on the oven bottom. Use a self-clean cycle.
• Oven may be set for a delay clean.
• Oven may be in Sabbath Mode. See page 9.
• Oven may be over 400° F. Oven temperature must be below 400° F to program a
clean cycle.
• Oven may need longer cleaning time.
• Excessive spills were not removed prior to self-cleaning process.
• Check oven rack positions. Food may be too close to flame. See page 8.
• Aluminum foil was incorrectly used. Never line the broiler insert with foil.
• Trim excess fat from meat before broiling.
• A soiled broiler pan was used.
• Broil with the oven door closed.
• Food may be positioned incorrectly in oven. See "Cooking Made Simple" booklet.
• Oven not preheated properly.
• Oven was not preheated.
• The oven may be installed improperly.
• Check the oven rack with a level.
• Stagger pans, do not allow pans to touch each other or oven wall.
• Check instructions for suggested placement of pans on oven rack. See "Cooking
Made Simple" booklet.
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