Ford 2013 Flex Owner's Manual page 444

444
Troubleshooting
Your SYNC system is easy to use. However, should questions arise,
please refer to the tables below.
Use the website at any time to check your phone's compatibility, register
your account and set preferences as well as access a customer
representative via an on-line chat (during certain hours). Visit
www.SYNCMyRide.com or www.syncmaroute.ca for more information.
Issue
A lot of The audio control
background noise settings on your
during a phone phone may be
call. affecting SYNC
performance.
During a call, I Possible phone
can hear the malfunction.
other person but
they cannot hear
me.
SYNC is not able This is a phone
to download my dependent
phonebook. feature, OR
Possible phone
malfunction.
2013 Flex (471)
Owners Guide gf, 1st Printing
USA (fus)
SYNC
Phone issues
Possible Possible Solution(s)
Cause(s)
Review your phone's user guide
regarding audio adjustments.
Try turning off the device,
resetting the device, removing
the device's battery, then trying
again.
Go to the website to review your
phone's compatibility.
Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
Try "pushing" your phonebook
contacts to SYNC by using the
Add Contacts feature.
Use the "SYNCmyphone" feature
available on the website.
I n f o r ma t i o n P r o v i d e d b y :