Loss - SMART FORTWO Owner's Manual

Problems with the key
Problem
You cannot lock or
unlock the vehicle
using the key.
You have lost a key.
The engine cannot be
started using the key.
Possible causes/consequences and M Solutions
The key battery is discharged or nearly discharged.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Do this by pressing the % or &
button in the immediate vicinity of the vehicle.
If this does not work:
X
Change the key battery if necessary (
X
Unlock the vehicle with the key in the emergency lock
Y
( page 70) or lock the vehicle with the emergency locking
Y
( page 70).
There is interference from a powerful source of radio waves.
X
Try again to lock/unlock the vehicle using the remote control
function of the key. Do this by pressing the % or &
button in the immediate vicinity of the vehicle.
The key is faulty.
X
Unlock the vehicle with the key in the emergency lock
Y
( page 70) or lock the vehicle with the emergency locking
Y
( page 70).
X
Have the key checked at a qualified specialist workshop.
X
Have the key deactivated at a qualified specialist workshop.
X
Report the loss immediately to the vehicle insurers.
X
If necessary, have the locks changed as well.
The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or
interior lighting, and try to start the engine again.
If this does not work:
X
Check the starter battery and charge it if necessary
Y
( page 225).
or
X
Jump-start the vehicle (
or
X
Consult a qualified specialist workshop.
The steering lock is mechanically blocked.
X
Remove the key and reinsert it into the ignition lock. When
you turn the key, turn the steering wheel in both directions.
Y
page 65).
Y
page 228).
Key
67
Z