Sirius XM RAdio Starmate 8 User Manual page 80

Troubleshooting
If this happens:
Audio fades or has static when
listening
No audio when using
PowerConnect or FMDA
No song title or artist name is
displayed
Traffic and Weather channels
sound different from other
channels
Starmate 8 turns off
unexpectedly
80
Try this:
• Check all cables for a firm and secure connection .
• If you are using PowerConnect to listen via your
vehicle's FM radio, and the problem persists, it
most likely is interference from another commercial
or broadcast FM station . You will need to find an
unused or available FM channel in your area . Refer
to "Find Available FM Channels in Your Area" on
page 63 .
• If you are using PowerConnect, and you cannot
solve the audio problem, try connecting the audio
using the Aux In Cable or a Cassette Adapter .
(Refer to page 35 and page 37 .) If you cannot
use those solutions, consider using an FM Direct
Adapter . (Refer to page 43 .)
• Confirm that the FM transmitter is turned On
in Starmate 8 . Check that your Starmate 8 and
your vehicle's FM radio are tuned to the same FM
channel .
• For PowerConnect, ensure you are using the
PowerConnect Vehicle Dock and PowerConnect
Power Adapter .
• The information may not be available or updates
may be in progress .
• These channels use a different audio technology
than other channels so they often sound different
from other channels .
• If Auto Shut Off is enabled, StarSmate 8 will
automatically turn off after an eight hour period of
inactivity (no user intervention) . Set Auto Shut Off
status to disabled .