Sirius XM RAdio Starmate 8 User Manual page 79

Troubleshooting
If you see this on the screen:
Firmware Updating
If this happens:
You do not receive all the
channels to which you subscribed
Audio sounds too soft
No audio when using the Aux In
Cable or Cassette Adapter
Try this:
• Your Starmate 8 is being updated over the air with
the latest software . Wait until the update is done .
Try this:
• Ensure that you have subscribed to the service by
following the steps in "Subscribe" on page 44 .
• Go to http://www .siriusxm .ca/help/resend-my-
signal/ and follow the directions to refresh your
Radio .
• Call 1-888-539-7474 for further assistance .
• Raise the volume of your stereo system or increase
the audio level of your Starmate 8 until the sound
quality improves . Refer to "Set Audio Level" on
page 71 .
• Check all cables between your Starmate 8 and
your vehicle's stereo system for a firm and secure
connection .
• Ensure you have selected the proper input source
on your vehicle's stereo system .
• Increase the audio level of Starmate 8 . Refer to
"Set Audio Level" on page 71 .
79