Troubleshooting; General Troubleshooting Guidelines - Xantrex 815-2024 Owner's Manual

Freedom SW 3K2K InvChg Owners Guide.book Page 65 Wednesday, October 9, 2013 1:34 PM

Troubleshooting

General Troubleshooting Guidelines

This section will help you narrow down the source of any problem you may
encounter. Please read the following troubleshooting steps:
1. Check for a warning or fault message on the Xanbus SCP or a fault
code on the inverter information panel. If a message is displayed,
record it immediately.
2. As soon as possible, record the conditions at the time the problem
occurred. These details should include the following information:
• loads the Freedom SW was running or attempting to run
• battery condition at the time of failure (battery voltage or
temperature, for example), if known
• recent sequence of events (for example, charging had just
finished, utility grid had failed but the inverter did not come on)
• any known unusual AC input factors such as low voltage or
unstable generator output
• extreme conditions which may have existed at the time
(temperature or moisture, for example).
3. Attempt the solution indicated in these guidelines.
4. If your inverter information panel or Xanbus SCP is not displaying a
Fault light, check the following list to make sure that the present state
of the installation allows proper operation of the unit. Read these
guidelines carefully.
97-0019-01-01
❐
Is the Freedom SW located in a clean, dry, adequately ventilated area?
❐
Have the AC input breakers opened? If so, your pass-through load may
have exceeded the rating of one or more of the input breakers.
❐
Are the battery cables adequately sized and short enough? See the
Installation Guide for more information.
❐
Is the battery in good condition and are all DC connections tight?
❐
Are the AC input and output connections and wiring in good
condition?
❐
Are the configuration settings correct for your particular installation?
❐
Are the display panel and the communications cable properly
connected and undamaged?
❐
Is the battery temperature sensor and its cable properly connected and
undamaged?
5. Contact Customer Service for further assistance. Please be prepared to
describe details of your system installation and provide the model and
serial number of the unit. See the front and/or back of the manual for
contact information.
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