LG WM3250HRA Owner's Manual page 35

TROUBLESHOOTING .35
Before Calling for Service
Check the following before calling for service_
PrO lem _ Possibie_uses Solutions --_
Clicking sound • Do you hear a sound when you close or lock • This sound is normal and occurs when the
and unlock the door? door is closed, iocked or unlocked_
Spraying or hissing sound
Buzzing or gushing
sound
Splashing sound
Rattling and clanking noise
Thumping sound
Vibra°:ti_n_g_ noise
Water leaking around
washer
• Is water spraying in the tub?
• is the washing machine draining water?
E_essive suds or failure to
rinse
Staining
• Is the washing machine washing a load of
• Are there any foreign objects such as keys,
coins, or safety pins in the tub or drain filter?
° Is the washing machine overloaded?
° Is the load out of balance7
°Ar e :[i_e sh_ppirig :,bolts remove_1_
° Is the load evenly distributed in the tub?
° Is the washing machine level?
• Is the washing machine instaiied on a solid
and smooth surface7
° Is water leaking from the faucet or the water
line?
° Is a drain pipe or"a drain hose clogged?
• Did you use more than the recommended
amount of detergent7
. Is the soil level higher than the size of the
load?
• Did you remove the load immediatek_ after it
finished?
• Did you sort and wash the clothes by cotor or
soil?
• Did you remove the load immediately after it *
finished? °
° Did you overload the tub? °
• D!d you reverse the hot and co!d water !n!ets?
Wrinkling
• This sound is normal as water is spraying or
circulating during the cycle
• This sound is normal as the drain pump drains
water from the washing machine after the
° This sound is norrna! as the load is moving up
and down durinA[he wash and rinse c
-; Check if there are any foreign obiects in the
tub and the drain filter after stopping the
cycle, Remove any foreign obiects.
° Unplug the power cord and contact 'Four
nearest LG service center if the noise persists:
° This sound is normal and occurs when the
load is out of balance. Stop the cycle and
the load for balancing_
• See page 13, Unpacking and removing
shipping _IB to remove the shipping bolts.
• Stop the cycle and rearrange the load for
balancing
• See page 16, Leveling _e washing machine
to level the washing machine.
° Check if the floor is solid and level.
° Check the faucets or water lines
- If the water lines are loosely connected, see
page 14, Connecting water lines to connect
them properly
• Unclog the drain pipe or drain hose. Contact a
plumber if necessary,
• Use the recommended amount of detergent
for the load.
• If the contamination level is _ow, reduce
the detergent quantity to less than the
recommended ievel.
Only use detergent with the HE (HigN
Efficiency) logo.
° Make sure io Toad detergent in°iot_:ie
detergent dispenser drawer.
, Remove the load immediately after it finishes.
• Sort and separate dark coiors from light or
white ones, and heavily soiled items from
lightly soiled one& See page 19, Sorting
Laundry for details
Remove the load immediately after it finishes.
Do not overload the tub.
Hot water rinse can cause garments to
wrinkle. Check the inlet hose connections.