LG WM3250HRA Owner's Manual page 34

34 TROUBLESHOOTING
TROUBLESHOOTING
Checking Error Messages
If the following message appears on the display, check the following and take the appropriate corrective action,
Possible _uses _ _lutions
item of c othing has gathered on one side of the tub_ • Rearrange items to help balance the load,
• There are not enough items in the machine, • Stuffed animals or mats can become unbalanced
° Have your items gathered in one area, or is the load during spinning and the washing machine may fail to
too small? drain Rearrange the knitwear to help balance the load
The tub does not rotate
• Os the washing machine overloaded?
• To clean up the tub, please run the Tub Clean cycle
and drain it again,
Put one blanket in at a time.
Turn on the faucets.
If a faucet is frozen, thaw it with warm water
If the inlet filter is clogged, clean it. (see page 31 )
Connect the water line properly with the cold water
inlet. (see page 14}
Check that the water lines are not pinched or bent,
Take extra care that water _ines are not twisted or
pinched by other objects
Connect the water lines properly with the faucets,
(see page 14)
Close and secure the door, If the message keeps
appearing, unplug the power and contact your nearest
LG service center
Lower the drain hose within 3 feet below the end of
the elbow bracket_
Place the drain hose on a smooth surface to prevent
bending.
• If the drain hoses are frozen, thaw them in warm
water.
.? Open the drain Rump plug cap and remove the dirt.
• Press (0_) to turn off the washing machine and press it
again to turn the machine back.
Unplug the power cord and contact your nearest LG
sewice center
Unplug the power cord and contact your nearest LG
service center
The water level sensor is not working correctly
Unplug the power cord and contact your nearest LG
service center,
• Rearrange the load size and restart the washing machine.
• If the load size is big, the tub may not rotate due to
an overheated motor, Allow the washing machine to
stand for a while and restart the cycle. Unplug the
power cord and contact your nearest LG service center
if the same error message appears,
• Please empty the tub and insert bleach into the
detergent dispenser and select the Tub Clean cycle.
• If you want to skip the Tub Clean, turn the CYCLE
SELECTOR KNOB or push option buttons to select
desired cycle. If you skip the cleaning wcle, you will
see the message again a few times until you've run a
few wash cycles, then it will disappear until the next
scheduled time to clean the tub.
• Did you wash a stuffed animal, a mat, or knitwear?
Did you wash two different blankets together?
VVater is not supplied or the water pressure is _ow
• Is the faucet turned off?
• Is the water supply stopped or the faucet frozen?
° Is the water pressure low or is an inlet filter clogged? •
• Is the water line properly connected with the cold
water inlet?
• Is the water iine pinched or bent?
Water line leaks in connection
• Are the water lines connected with the faucets
The tub does not rotate •
• Is the door secured?
The washing machine drains slowly or not at all
• Is the drain hose instalied over 3 1/4 feet (1 rn)beyond
the end of the elbow bracket?
• Is the drain hose pinched or clogged inside?
• Is the drain hose frozen?
• !s the drain hose clogged with foreign ob}ects?
A power failure has occurred,
Control Error, °
The water supply does not stop
• Do the water suppIy and the drain keep repeating in turn?
The water level is not controlled
° Is the water _evel too low or high compared with the •
size of the }oad?