Western Digital My Passport Ultra User Manual page 34

2. Entering the fifth invalid password displays a too many password attempts dialog,
depending on the application you used to open the Unlock Drive dialog:
Using the WD Security or WD Drive Utilities software:
Using the WD Drive Unlock utility:
3. To erase your drive:
a. If you are using the WD Security or WD Drive Utilities software and you want to
change the volume name, type over the name in the Volume Name box.
b. Read the explanation about erasing all of the data on the drive and select the
I understand... check box to indicate that you accept the risk and activate the
Erase Drive button.
c. Click Erase Drive.
Go to http://support.wd.com
about downloading and restoring the WD software and disk image on your drive.
Note: Erasing your drive also removes your password. If you still want to use a
password to protect your drive, you will need to re-create it after restoring
the WD software and disk image. (See "Password Protecting the Drive"
on page 21.)
and see Knowledge Base Answer ID 7 for information
MY PASSPORT ULTRA METAL EDITION
MANAGING AND CUSTOMIZING THE DRIVE – 30
USER MANUAL