Western Digital WDBFKT0040BGY-WESN User Manual

Portable hard drive

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MY PASSPORT
ULTRA
Portable Hard Drive
User Manual

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Table of Contents
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Summary of Contents for Western Digital WDBFKT0040BGY-WESN

  • Page 1 MY PASSPORT ULTRA ™ Portable Hard Drive User Manual...
  • Page 2 Accessing Online Support Visit our product support website at http:/ /support.wdc.com and choose from these topics: ▪ Download software and updates for your WD product Downloads — ▪ Register your WD product to get the latest updates and special offers at Registration —...
  • Page 3: Table Of Contents

    Table of Contents _________ Accessing Online Support.................ii _________ 1 About Your WD Drive..................1 Features..........................1 Kit Contents........................2 Optional Accessories....................... 2 Operating System Compatibility..................2 Disk Drive Format......................3 Physical Description......................3 USB 3.0 Interface......................... 3 Power/Activity LED......................3 Registering Your Drive.....................4 Handling Precautions.......................4 _________ 2 Connecting the Drive and Getting Started..........
  • Page 4 _________ 6 Managing and Customizing the Drive............20 Checking Drive Health....................20 Safely Disconnecting the Drive ..................21 Turning Off the LED......................21 Erasing the Drive......................21 Using the Drive Erase Function..................22 Using Five Invalid Passwords....................22 Registering the Drive..................... 23 Restoring the WD Software..................23 _________ 7 Managing and Customizing the Software..........
  • Page 5: Features

    About Your WD Drive About Your WD Drive Welcome to your My Passport Ultra portable hard drive. This drive offers high ™ capacity in a sleek portable device. It features ultra-fast USB 3.0 connectivity, local and cloud backup, and password protection to help protect your files from unauthorized use.
  • Page 6: Kit Contents

    About Your WD Drive Kit Contents As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components ▪ My Passport Ultra portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software ▪...
  • Page 7: Disk Drive Format

    About Your WD Drive Disk Drive Format Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting.
  • Page 8: Registering Your Drive

    About Your WD Drive Registering Your Drive Always register your My Passport Ultra drive to get the latest updates and special offers. You can easily register your drive using the WD Discovery software. Another way is to register online at http:/ /register.wdc.com.
  • Page 9: Connecting The Drive

    Connecting the Drive and Getting Started Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1.
  • Page 10 ▪ —Installs only the WD software that you select Custom Install b. Click the link and read the Western Digital End User License Agreement agreement. c. Select the check box to accept the agreement and activate the I agree... Next button.
  • Page 11 Connecting the Drive and Getting Started On the Custom Install dialog: 1. Select the check boxes for the applications that you want to install. 2. Click Next to display the Installing Applications dialog. 5. The Installing Applications dialog: ▪ Shows the progress of the software installation ▪...
  • Page 12 Connecting the Drive and Getting Started ▪ to display the WD Backup screen. See Backing Up Files Back up files... ▪ to display the WD Security screen, Set Security dialog. See Set security... Locking and Unlocking the Drive ▪ to display the WD Drive Utilities screen. See Manage your drive...
  • Page 13 Connecting the Drive and Getting Started Figure 5: WD Security Screen Figure 6: WD Drive Unlock Screen My Passport Ultra User Manual...
  • Page 14: How The Backup Function Works

    The WD Backup software will not backup files that have specific: Excluded Files— ▪ Attributes: reparsePoint, temporary ▪ Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, My Passport Ultra User Manual...
  • Page 15: Backing Up Files

    Backing Up Files [Root]\Drivers\, [Root]\Temp\, System Volume Information, WD Backup.swstore, .WD Hidden Items, WD SmartWare.swstor, [Windows] ▪ Extensions: .ds_store, .temp, .tmp, .wdsync ▪ Start value: ~ ▪ End values: desktop.ini, .dropbox, .dropbox.attr, hiberfil.sys, -journal, pagefile.sys, thumbs.db Backing Up Files 1. Open the Select your WD storage device or cloud service dialog by clicking either: ▪...
  • Page 16 Backing Up Files 4. On the Automatic Backup Schedule screen, select the option for the automatic backup schedule that you want: Selecting . . . Configures automatic backups . . . Hourly Every hour, on the hour, 24 hours/day, 7 days/ week.
  • Page 17 Backing Up Files back up. Note that selecting the check box for a folder automatically selects the check boxes for all of the files and subfolders in the folder. c. Clear the check box for each file and folder that you do not want to include in the backup.
  • Page 18: How The Restore Function Works

    Restoring Files Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: ▪...
  • Page 19 Restoring Files c. Click Select Files to Restore to display the Restore Files screen with the earliest backup selected by default in the View files from list. 3. On the Restore Files screen: a. In the View files from list, select the backup that has the files you want to restore.
  • Page 20: Password Protecting The Drive

    UNLESS you selected the Enable auto unlock for this computer... check box when you created your password Not all of Western Digital's products contain active data encryption. For some markets, like Russia, the encryption is disabled and cannot be enabled by the end user.
  • Page 21: Unlocking The Drive

    Locking and Unlocking the Drive When you create a password, the drive begins to protect your data. Note: This listing appears: ▪ The next time you shut down and restart your computer ▪ When you remove and reconnect the My Passport Ultra drive ▪...
  • Page 22: With The Wd Drive Unlock Utility

    Changing Your Password 1. Click to display the Start > All Programs > Western Digital > WD Apps > WD Security WD Security screen. 2. If you have more than one supported device connected to your computer, select the one with the password that you want to change to display the Edit security settings dialog.
  • Page 23: Turning Off The Drive Lock Feature

    Turning Off the Drive Lock Feature 1. Click to display the Start > All Programs > Western Digital > WD Apps > WD Security WD Security screen. 2. If you have more than one supported drive connected to your computer, select the one with the password that you want to remove to display the Edit security settings dialog.
  • Page 24: Managing And Customizing The Drive

    Managing and Customizing the Drive Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Turning Off the LED Erasing the Drive Registering the Drive Restoring the WD Software The My Passport Ultra software makes it easy for you to manage and customize your drive for the best possible performance: ▪...
  • Page 25: Safely Disconnecting The Drive

    1. Click to display Start > All Programs > Western Digital > WD Apps > WD Drive Utilities the WD Drive Utilities screen, Diagnose dialog. 2. If you have more than one supported drive connected to your computer, select the one that you want to check.
  • Page 26: Using The Drive Erase Function

    > to display Start All Programs > Western Digital > WD Apps > WD Drive Utilities the WD Drive Utilities screen. 2. If you have more than one supported drive connected to your computer, select the one that you want to erase.
  • Page 27: Registering The Drive

    > to display Start All Programs Western Digital WD Apps > WD Drive Utilities the WD Drive Utilities screen. 3. If you have more than one supported drive connected to your computer, select the one that you want to register.
  • Page 28: Managing And Customizing The Software

    Managing and Customizing the Software Managing and Customizing the Software This chapter includes the following topics: Configuring Your Cloud Service Account Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure...
  • Page 29 Managing and Customizing the Software ▪ on the WD Backup view menu from the Windows taskbar: Configure backup 2. On the Select your WD storage device or cloud service dialog, select to highlight the Dropbox icon: 3. Click Next to display the connection dialog for your Dropbox account: 4.
  • Page 30: Uninstalling The Wd Software

    Managing and Customizing the Software e. Click Finish on the Dropbox connection dialog to finalize the configuration and display the Setup Complete dialog with Dropbox selected as your backup target device: Uninstalling the WD Software Use the Windows Add or Remove Programs function to uninstall the WD software from your computer.
  • Page 31: Using The Drive With A Mac Computer

    Using the Drive with a Mac Computer Using the Drive with a Mac Computer The My Passport Ultra drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition.
  • Page 32: Troubleshooting

    Troubleshooting Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http:/ /support.wdc.com and search our knowledge base for more help.
  • Page 33 Troubleshooting Why won't my computer boot when I connect Depending on your system configuration, your my USB drive to the computer before booting? computer might try to boot from your WD portable USB drive. Refer to your system’s motherboard BIOS setting documentation to disable this feature or visit http:/ / support.wdc.com...
  • Page 34: Compliance And Warranty Information

    Compliance and Warranty Information Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: ▪ This device may not cause harmful interference. ▪...
  • Page 35: Ce Compliance For Europe

    Council Directives of the European Union, including the EMC Directive (2014/30/ EU), RoHS Directive (2011/65/EU) and Low Voltage Directive (2014/35/EU). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. KC Notice (Republic of Korea only) 기종별...
  • Page 36: Limited Warranty

    Compliance and Warranty Information you will be given an RMA number and instructions for Product return. An unauthorized return (i.e., one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork.
  • Page 37: Australia/New Zealand

    Compliance and Warranty Information Australia/New Zealand Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This warranty identifies WD’s preferred approach to resolving warranty claims which is likely to be quick and simple for all parties.
  • Page 38: Obtaining Service

    Compliance and Warranty Information CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD. In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic or household use or consumption, provided it is fair and reasonable to do so, WD limits its liability to replacement of the Product or supply of equivalent or better Product.
  • Page 39 Index Australia/New Zealand ICES-003/NMB-003 compliance Indicator light Backup about backing up files Kit contents procedure Box contents LED indicator Limited warranty CAUTION about erasing the drive lost passwords China RoHS, environmental compliance Operating systems Cloud service, configuring Compatibility with operating systems Compliance, regulatory Converting drive format Password protecting your drive...
  • Page 40 Warranty information 31, service, obtaining 31, WD Drive Utilities software Drive Erase dialog Register Your Device dialog screen WD Drive Utilities software screen WD Software, downloading and restoring My Passport Ultra User Manual...
  • Page 41 WD, the WD logo, My Passport Ultra, WD Backup, WD Drive Utilities and WD Security are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. Other marks may be mentioned herein that may belong to other companies. Picture shown may vary from actual product.

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