Erasing The Drive; Using The Drive Erase Function - Western Digital My Passport Ultra User Manual

The best time to run the drive diagnostics and status checks is on a regular basis, before
you encounter any problems with your drive. And, because they are so fast, running the
drive status check and the quick drive test provides a high level of assurance with
minimal inconvenience. Then, run all three whenever you encounter disk error conditions
when writing or accessing files.
1.
Open the WD Drive Utilities software by clicking either:
The WD Drive Utilities desktop shortcut icon
Start > All Programs > Western Digital > WD Apps > WD Drive Utilities
See Figure 6 on page 10.
2. If you have more than one supported device connected to your computer, select the
one that you want to check.
3. On the Diagnose dialog, click the button for the test that you want to run:
Run Drive Status Check
Run Quick Drive Test
Run Complete Drive Test

Erasing the Drive

CAUTION! Erasing your drive permanently deletes all of the data on the drive. Always
make sure that you no longer need any of the data on your drive before erasing it.
Note: Erasing your drive also deletes the WD software and all of the support
files, utilities, and user manual files. You can download these to restore
your to its original configuration after erasing the drive.
Erasing your drive does not erase the WD Drive Unlock utility software
files that are on the drive's virtual CD. They remain, even after erasing or
reformatting the drive.
WD Drive Utilities provides two ways to erase your drive, depending on whether it is
locked or not:
IF your drive is . . .
Not locked
Locked

Using the Drive Erase Function

To erase your
drive when it
1.
Open the WD Drive Utilities software by clicking either:
The WD Drive Utilities desktop shortcut icon
Start > All Programs > Western Digital > WD Apps > WD Drive Utilities
See Figure 6 on page 10.
AND you . . .
Want to erase the drive
Have forgotten or lost your
password and must erase the
drive
is not locked:
MY PASSPORT ULTRA METAL EDITION
THEN see . . .
"Using the Drive Erase Function"
on page 28.
"Using Five Invalid Passwords"
on page 29
MANAGING AND CUSTOMIZING THE DRIVE – 28
USER MANUAL