Western Digital WDBFTM0040BBL User Manual

Portable hard drive
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MY PASSPORT
ULTRA
Portable Hard Drive
User Manual

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Table of Contents
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Summary of Contents for Western Digital WDBFTM0040BBL

  • Page 1 MY PASSPORT ULTRA ™ Portable Hard Drive User Manual...
  • Page 2 Accessing Online Support Visit our product support website at support.wdc.com and choose from these topics: ▪ – Register your WD product to get the latest updates and special offers at: register.wdc.com Registration ▪ –Download software and updates for your WD product at: support.wdc.com/downloads Downloads ▪...
  • Page 3: Table Of Contents

    Table of Contents _________ Accessing Online Support.................ii _________ 1 About Your WD Drive..................1 Features..........................1 Kit Contents........................2 Optional Accessories....................... 2 Operating System Compatibility..................2 Disk Drive Format......................3 Physical Description......................3 ™ USB Type-C Interface.......................3 Power/Activity LED......................3 Registering Your Drive.....................4 Handling Precautions.......................4 _________ 2 Connecting the Drive and Getting Started..........
  • Page 4 _________ 6 Locking and Unlocking the Drive..............17 Password Protecting the Drive..................17 Unlocking the Drive......................18 With the WD Security or WD Drive Utilities Software........... 18 With the WD Drive Unlock Utility..................19 Changing Your Password....................19 Turning Off the Drive Lock Feature................20 _________ 7 Managing and Customizing the Drive............
  • Page 5 KC Notice (Republic of Korea only).................32 Environmental Compliance (China)................32 Warranty Information....................32 Obtaining Service......................32 Limited Warranty.......................33 Australia/New Zealand..................... 33 Warranty..........................34 Obtaining Service......................35 GNU General Public License (“GPL”)................35 ™ My Passport Ultra User Manual...
  • Page 6: Features

    About Your WD Drive About Your WD Drive ™ Welcome to your My Passport Ultra portable hard drive. This drive offers high capacity in a sleek portable device. It features ultra-fast USB 3.1 connectivity, local and cloud backup, and password protection to help protect your files from unauthorized use.
  • Page 7: Kit Contents

    About Your WD Drive Kit Contents As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components ▪ My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software ▪...
  • Page 8: Disk Drive Format

    About Your WD Drive For highest performance and reliability, always install the latest updates and service pack (SP). For Windows computers, go to the menu and select Start Windows . For Mac computers, go to the menu and select Update Apple Software Update Disk Drive Format...
  • Page 9: Registering Your Drive

    About Your WD Drive Registering Your Drive Always register your My Passport Ultra drive to get the latest updates and special offers. You can easily register your drive using the WD Discovery software. Another way is to register online at http:/ /register.wdc.com.
  • Page 10: Connecting The Drive

    Connecting the Drive and Getting Started Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD software on your computer. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive Turn on your computer.
  • Page 11: Getting Started With The Wd Software

    Connecting the Drive and Getting Started Getting Started with the WD Software For Windows, run WD Discovery.exe to install WD software to help you get a backup plan and modify drive settings. If you don’t have internet connectivity, ™ ™ please install WD Backup and WD Drive Utilities from the WD Software...
  • Page 12: Installing Wd Discovery

    WD Discovery WD Discovery The WD Discovery application, a collection of drive management tools such as WD Security and WD Backup, can be installed from your My Passport Ultra drive. WD Discovery is a tray application; a small icon appears in the Windows system tray in the lower right-hand corner of the screen.
  • Page 13: Using Wd Discovery

    WD Discovery Using WD Discovery By default, the WD Discovery application is visible in the system tray. If it suddenly seems to be missing, it is likely the application has been "unpinned," which means the application is running in a window. It is recommended that you register your drive as soon as possible.
  • Page 14 WD Discovery ™ My Passport Ultra User Manual...
  • Page 15: How The Backup Function Works

    The WD Backup software will not backup files that have specific: Excluded Files— ▪ Attributes: reparsePoint, temporary ▪ Names: \AppData\Roaming\Microsoft\Windows, [CommonApplicationData] \Western Digital\, [CommonApplicationData]\Microsoft\Windows\Caches\, config.msi, MSOCache, ntuser.dat, ntuser.ini, [RecycleBin], $recycle.bin, recycler, [Root]\Drivers\, [Root]\Temp\, System Volume Information, WD Backup.swstore, .WD Hidden Items, WD SmartWare.swstor, [Windows] ▪...
  • Page 16: Backing Up Files

    Backing Up Files ▪ Start value: ~ ▪ End values: desktop.ini, .dropbox, .dropbox.attr, hiberfil.sys, -journal, pagefile.sys, thumbs.db Backing Up Files Open the Select your WD storage device or cloud service dialog by clicking either: ▪ on the WD Backup screen Add Backup Plan ▪...
  • Page 17 Backing Up Files Selecting . . . Configures automatic backups . . . Daily Once a day, on the days of the week you select, at the hour or half-hour you specify. For a daily backup: Select or clear the Days check boxes to specify the days of the week you want to run your backup.
  • Page 18: Configuring Your Cloud Service Account

    Backing Up Files d. Click OK to save your selections and close the Select Files to Back Up screen. 8. Verify that your Automatic Backups and Include Files specifications are correct. 9. Click Start Backup to save and launch your backup plan and close the Setup Complete dialog.
  • Page 19 Backing Up Files 4. On the connection dialog: a. Click Sign In. The WD Backup software initiates a connection request on your behalf and uses your Web browser to access the Dropbox website. b. On the Dropbox website, if you have not configured your account to remember your login credentials, type your email address and password and click to see the connection request from the WD Backup...
  • Page 20: How The Restore Function Works

    Restoring Files Restoring Files This chapter includes the following topics: How the Restore Function Works Restoring Files How the Restore Function Works The WD Backup software makes it easy for you to restore backed up files from your backup target device to either: ▪...
  • Page 21 Restoring Files c. Click Select Files to Restore to display the Restore Files screen with the earliest backup selected by default in the View files from list. 3. On the Restore Files screen: a. In the View files from list, select the backup that has the files you want to restore.
  • Page 22: Locking And Unlocking The Drive

    Note: When you create a password, the drive begins to protect your data. Not all of Western Digital's products contain active data encryption. For some markets, like Russia, the encryption is disabled and cannot be enabled by the end user.
  • Page 23: Unlocking The Drive

    Locking and Unlocking the Drive This listing appears: ▪ The next time you shut down and restart your computer ▪ When you remove and reconnect the My Passport Ultra drive ▪ Your computer exits the sleep mode, depending on its configuration The listing appears regardless of whether the drive is locked or not, or whether you selected the Enable auto unlock for this computer...
  • Page 24: With The Wd Drive Unlock Utility

    Locking and Unlocking the Drive With the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility to unlock the drive.
  • Page 25: Turning Off The Drive Lock Feature

    Locking and Unlocking the Drive Turning Off the Drive Lock Feature To run WD Security: ▪ If you have WD Discovery installed and open, you can run WD Security by going to the Apps tab, finding the application and clicking Open ▪...
  • Page 26: Managing And Customizing The Drive

    Managing and Customizing the Drive Managing and Customizing the Drive This chapter includes the following topics: Checking Drive Health Safely Disconnecting the Drive Turning Off the LED Erasing the Drive Registering the Drive Restoring the WD Software The My Passport Ultra software makes it easy for you to manage and customize your drive for the best possible performance: ▪...
  • Page 27: Safely Disconnecting The Drive

    Managing and Customizing the Drive To run WD Drive Utilities: ▪ If you have WD Discovery installed and open, you can run WD Drive Utilities by going to the Apps tab, finding the application and clicking Open ▪ Otherwise, you can run an application from the Windows Start menu by clicking Start >...
  • Page 28: Using The Drive Erase Function

    Managing and Customizing the Drive IF your drive is . . . AND you . . . THEN see . . . Locked Have forgotten or lost your Using Five Invalid Passwords password and must erase the drive, Using the Drive Erase Function To erase your drive when it is not locked: To run WD Drive Utilities: ▪...
  • Page 29: Registering The Drive

    Managing and Customizing the Drive a. If you are using the WD Security or WD Drive Utilities software and you want to change the volume name, type over the name in the Volume Name box. b. Read the explanation about erasing all of the data on the drive and select the I understand check box to indicate that you accept the risk and activate the Erase Drive button.
  • Page 30: Restoring The Wd Software And Disk Image

    Managing and Customizing the Drive Restoring the WD Software and Disk Image In addition to deleting all of the data on your drive, erasing or reformatting the drive also removes the WD software and all of the support files, utilities, online help and user manual files.
  • Page 31: Managing And Customizing The Software

    Managing and Customizing the Software Managing and Customizing the Software This chapter includes the following topics: Checking for Software Updates Uninstalling the WD Software Checking for Software Updates If an update is available, follow the on-screen download and installation instructions: Software Procedure WD Backup...
  • Page 32: Uninstalling The Wd Software

    Managing and Customizing the Software Uninstalling the WD Software Use the Windows Add or Remove Programs function to uninstall the WD software from your computer. Go to the Control Panel. 2. Select Programs and Features category; in some versions of Windows, this is called simply "Programs".
  • Page 33: Using The Drive With A Mac Computer

    Using the Drive with a Mac Computer Using the Drive with a Mac Computer The My Passport Ultra drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat the drive to a single HFS+J partition.
  • Page 34: Troubleshooting

    Troubleshooting Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the Drive Frequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website at http:/ /support.wdc.com and search our knowledge base for more help.
  • Page 35 Troubleshooting motherboard BIOS setting documentation to disable this feature or visit http:/ / support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from external drives, refer to your system documentation or contact your system manufacturer. Why is the data transfer rate slow? Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.1, USB 3.0 or USB 2.0 adapter card or a system...
  • Page 36: Compliance And Warranty Information

    Compliance and Warranty Information Compliance and Warranty Information This appendix includes the following topics: Regulatory Compliance Environmental Compliance (China) Warranty Information Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions: ▪ This device may not cause harmful interference. ▪...
  • Page 37: Ce Compliance For Europe

    Council Directives of the European Union, including the EMC Directive (2014/30/ EU), Low Voltage Directive (2014/35/EU) and RoHS Directive (2011/65/EU). A “Declaration of Conformity” in accordance with the applicable directives has been made and is on file at Western Digital Europe. KC Notice (Republic of Korea only) 기종별...
  • Page 38: Limited Warranty

    Compliance and Warranty Information storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via http:/ /support.wdc.com. WD shall have no liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession.
  • Page 39: Warranty

    Compliance and Warranty Information acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. In Australia, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
  • Page 40: Obtaining Service

    /support.wdc.com. Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital.
  • Page 41 Index Australia/New Zealand Handling precautions Hardware Backup about backing up files ICES-003/NMB-003 compliance procedure Indicator light Box contents Kit contents CAUTION about erasing the drive lost passwords China RoHS, environmental compliance LED indicator Cloud service, configuring Limited warranty Compatibility with operating systems Compliance, regulatory Converting drive format Creating a password...
  • Page 42 Unlocking the drive from the virtual CD 19, with the WD Security software USB interface Warranty information Warranty Information service, obtaining 32, WD Drive Utilities software Drive Erase dialog Register Your Device dialog WD Software, downloading and restoring ™ My Passport Ultra User Manual...
  • Page 43 WD, the WD logo, My Passport, WD Discovery, WD Backup, WD Drive Utilities and WD Security are registered trademarks or trademarks of Western Digital Corporation or its affiliates in the U.S. and/or other countries. All other marks are the property of their respective owners.

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My passport ultra

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