Sensor (Tray 2 Feed-Out) On Jam (Tray 2 Feed) - Lexmark W840 Service Manual

Step
9 Check the media feed lift motor in tray 2 for proper
operation.
Replace the media feed lift motor for tray 2 with the one
from tray 1.
1. Enter Diagnostics mode.
2. Select MOTOR TESTS.
3. Select Tray 2 feed motor.
Does the media feed lift motor rotate normally?
10 Perform a print test.
Does the error continue?

242.01 Sensor (tray 2 feed-out) on jam (tray 2 feed)

Step
1 Check the media condition.
Is the media in the tray crumpled or damaged?
2 Check the media size setup.
Does the media size, in use, match the size set for tray 2?
3 Check the rolls for tray 2.
Pull out tray 2, and check it.
Open the printer left lower door assembly, and visually
check it.
Are the feed roll, separation roll, and pick roll free of excess
wear and contamination?
4 Check the media position.
Does the media touch the sensor (tray 2 feed-out) or the
tray 2 media feed unit?
5 Check the sensor (tray 2 feed-out) for proper operation.
1. Enter Diagnostics mode.
2. Select INPUT TRAY TESTS.
3. Select Sensor test.
4. Select Tray 2.
5. Select Media out.
Open the printer left lower door assembly and check it.
Does the display on the operator panel change every time a
white piece of paper is placed over the sensing area?
Check
Check
Yes
Install the media Go to step 10.
feed lift motor for
tray 1 as it
previously was
and replace the
motor for tray 2
with a new motor.
Go to "Media feed
lift motor
removal" on
page 4-31.
Replace the Problem solved.
printer engine card
assembly.
Yes
Replace the media Go to step 2.
with new media;
ensure it is dry.
Go to step 2. Replace the
media, or change
the media size
setup.
Go to step 4. Clean or replace
the feed roll,
separation roll,
and pick roll.
Go to
removal" on
page
"Separation roll
removal" on
page
"Pick roll
removal" on
page
Remove the Go to step 5.
media.
Go to step 7. Go to step 6.
Diagnostic information
4024-XXX
No
No
"Feed roll
4-43,
4-47, and
4-49.
2-35