Sensor (Pre-Feed) On Jam (Tray 1 Feed) - Lexmark W840 Service Manual

Step
10 Perform a print test.
Does the error still occur?
11 Perform a print test.
Does the error still occur?

241.00 Sensor (pre-feed) on jam (tray 1 feed)

Step Check
1 Check the media condition.
Is the media in the tray crumpled or damaged?
Check the media size setup.
2
Does the media size, in use, match the size set for tray 1?
3 Check the rolls for tray 1.
Remove tray 1, check it over.
Is the feed roll, separation roll, and pick roll free of excess
wear and contamination?
4 Check the media position.
Open the printer left door assembly and visually check it.
Does the media touch the sensor (pre-feed) in tray 1 media
feed unit assembly?
5 Check the sensor (pre-feed) for proper operation in tray 1.
1. Enter Diagnostics mode.
2. Select INPUT TRAY TESTS
3. Select Sensor test
4. Select Tray 1
5. Select Pre-feed.
Remove the media tray assembly and check it.
Does the display, on the operator panel, change every time
a white piece of paper is placed over the sensing area?
Check Yes
Replace the exit Problem solved.
interface card
assembly.
Go to "Exit
interface card
assembly removal"
on page 4-119
Go to step 11.
Replace the printer Problem solved.
engine card
assembly.
"Printer
Go to
engine card
assembly removal"
on page 4-120.
Yes No
Replace the Go to step 2.
damaged media
with new.
Go to step 3. Replace the
media, or change
the media size
setup.
Go to step 4. Clean or replace
the feed roll,
separating roll, or
pick roll.
Go to
removal" on
page
"Separation roll
removal" on
page
"Pick roll
removal" on
page
Remove the media Go to step 5
Ensure the media Go to step 6.
feed unit front
guide is installed
properly.
Go to step 7.
Diagnostic information
4024-XXX
No
"Feed roll
4-43,
4-47, and
4-49.
2-31