Returns; Contact Us - Chauvet LED FOLLOWSPOT 75ST User Manual

To return a product or request support:
R
ETURNS
·
·
·
·
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your distributor
of record and follow their instructions on how to return CHAUVET® products to them.
Visit our website for contact details.
Call the corresponding CHAUVET® Technical Support office and request a Return
U.S., UK, Ireland,
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
and Mexico
provide the model number, serial number, and a brief description of the reason for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product returned
without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper and
place it inside the box:
Your name
RMA number
Be sure to pack the product properly. FedEx packing or double-boxing are recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace returned
product(s). CHAUVET® is not responsible for shipping damage of returned items.
WORLD HEADQUARTERS - CHAUVET®
C
ONTACT
General Information
U
S
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.
General Information
Estate
MEXICO - CHAUVET® Mexico
General Information
Outside the U.S., United Kingdom, Ireland, or Mexico, contact the dealer of record and follow
their instructions to request support or to return a product. Visit the CHAUVET® website for
contact information.
Page 14 of 14
In the U.S., contact CHAUVET® World Headquarters (see below).
In the UK or Ireland, contact CHAUVET® Europe Ltd. (see below).
In Mexico, contact CHAUVET® Mexico (see below).
In any other country, DO NOT contact CHAUVET®. Contact the distributor of record. See
www.chauvetlighting.com for a list of distributors.
Your address
A brief description of the problem
th
Address: 5200 NW 108
Sunrise, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Toll free: (800) 762-1084
Address: Unit 1C
Brookhill Road Industrial
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 285-5000
Your phone number
Technical Support
Avenue Voice: (954) 577-4455 (Press 4)
Fax:
Email:
World Wide Web
www.chauvetlighting.com
Technical Support
Email:
World Wide Web
www.chauvetlighting.co.uk
Technical Support
Email:
World Wide Web
LED Followspot 75ST User Manual Rev. 6
(954) 756-8015
tech@chauvetlighting.com
uktech@chauvetlighting.com
servicio@chauvet.com.mx
www.chauvet.com.mx