Key Description
The following table identifies the keys on the key panel of your 6863i IP phone that you can use for handling calls.
Key
Description
Navigation/Select Keys - Pressing the 2and 5 keys lets you view different status and text messages on the LCD display (if
there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the
Options list.
Pressing the 3 and 4 keys lets you view the different line/call appearances. While in the Options list, these keys allow you to
exit or enter the current option. When you are editing entries on the display, pressing the 3 key erases the character on the
left; pressing the 4 key sets the option. Alternatively, pressing the center
Options Key - Accesses services and options to customize your phone. Your System Administrator may have already custom-
ized some of your settings. Check with your System Administrator before changing the options.
Goodbye Key - Ends an active call. The Goodbye key also exits an open list, such as the Options list, without saving changes.
Hold Key - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
Line/Call Appearance Keys - Connects you to a line or call. The Aastra 6863i IP phone supports two line keys, each with LED
indicator lights.
Mute Key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on
mute).
Volume Controls - Adjusts the volume for the handset, ringer, and handsfree speaker.
Speaker Key - Transfers the active call to the speaker, allowing handsfree use of the phone.
Programmable Keys - When programmed, allows you to easily perform up to three specific functions and access enhanced
services provided by third parties (e.g. XML applications).
Keypad Keys
The 6863i has a keypad with digits from 0 through 9, a * key, and a # key. Keys 2 through 9 contain the letters of the alpha-
bet. The 6863i phone keypad includes the following:
Keypad Key
Description
0
Dials 0
Dials the Operator on a registered phone
1
Dials 1
6863i User Guide for Clearspan – 2895-001 – October 2014
Getting Started
key sets the option as well on specific screens.
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