Appendices; Troubleshooting - Roland VC-50HD Owner's Manual

Appendices

Troubleshooting

If you suspect a malfunction, please check the following points before you contact us. If this does not
solve the problem, please contact a Roland customer service center.
Can't turn off the power
• Could mode select switch 6 be turned ON? If this is ON, the power will turn off when you disconnect
the power cable supply (p. 28).
Power turns on even though you don't operate the POWER switch
• Could mode select switch 6 be turned ON? If this is ON, the power will turn on when you connect
the power supply cable (p. 28).
Can't output to computer / Can't input from computer
• Check the setting of mode select switch 5. You must set this OFF if you're using an HDV connection,
or ON if you're using a DV connection (p.22, 24).
• After changing the mode setting, you must either reconnect the IEEE 1394 cable or power-cycle the
VC-50HD.
• Restart the software you're using, or restart your computer.
• The Roland website listed below contains a continuously-updated list of nonlinear editing software
that has been verified to work with material captured via the VC-50HD.
http://www.rolandsystemsgroup.net/
Timecode is not output to your HDV/DV device
• Does the connected HDV/DV device support timecode input via IEEE 1394? If not, it won't be able
to record the timecode that's being output from the VC-50HD.
• For details on timecode support, refer to the owner's manual of the connected HDV/DV device.
HDMI output is not shown in the screen
• If the connected HDMI device does not support the signal format being output by the source device,
nothing will be displayed on the HDMI device.
* The VC-50HD does not detect the formats supported by an HDMI device, nor does it convert to a supported
format.
• For details on supported formats, refer to the owner's manual of the connected HDMI device.
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