Scheduling Service Appointments; Courtesy Transportation Program - Cadillac 2010 Escalade ESV Owner's Manual

Scheduling Service Appointments

When your vehicle requires warranty service, contact
your dealer and request an appointment. By scheduling
a service appointment and advising your service
consultant of your transportation needs, your dealer can
help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests you to bring the vehicle for
service, you are urged to do so as early in the work day
as possible to allow for the same day repair.

Courtesy Transportation Program

To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
vehicles with the Bumper to Bumper (Base Warranty
Coverage period in Canada), extended powertrain,
and/or hybrid specific warranties in both the U.S.
and Canada.
Several Courtesy Transportation options are available
to assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled Warranty
and Owner Assistance Information furnished with each
new vehicle provides detailed warranty coverage
information.
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