Calling For Assistance; Scheduling Service Appointments - Cadillac CTS 2008 Owner's Manual

Calling for Assistance

For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
•
Your name, home address, and home telephone
number
•
Telephone number of your location
•
Location of the vehicle
•
Model, year, color, and license plate number of
the vehicle
•
Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the vehicle
•
Description of the problem
7-10
Towing and Road Service Exclusions
Specifically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, fines, impound towing
caused by a violation of local, Municipal, State,
Provincial or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notification.

Scheduling Service Appointments

When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.