How Onstar Service Works - Cadillac 2010 Escalade ESV Owner's Manual

How OnStar Service Works

Q
: This blue button connects you to a specially
trained OnStar advisor to verify your account
information and to answer questions.
: Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
: Push this button for hands free, voice activated
calling and to give voice commands for turn by turn
navigation.
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn by Turn Navigation and Hands Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information see the OnStar Owner's Guide or visit
www.onstar.com (U.S.) or www.onstar.ca (Canada),
contact OnStar at 1-888-4-ONSTAR (1 888 466 7827)
or TTY 1 877 248 2080, or press
OnStar advisor 24 hours a day, 7 days a week.
Q
to speak with an
I n f o r ma t i o n P r o v i d e d b y :
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception
when the service is needed, and technology that is
compatible with the OnStar service. Not all services are
available everywhere, particularly in remote or enclosed
areas, or at all times.
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