Panasonic X-TG9385BX Operating Instructions Manual page 52

TG9385BX(e).book Page 52 Monday, November 2, 2009 1:26 PM
Useful Information
Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
late.
Time on the unit has shifted.
Answering system
Problem
The unit does not record new
messages.
I cannot operate the answering
system.
I cannot operate the answering
system remotely.
While recording a greeting
message or listening to
messages, the unit rings and
recording stops.
52
Cause/solution
L You must subscribe to Caller ID service. Contact your service
provider/telephone company for details.
L If your unit is connected to any additional telephone equipment
such as a Caller ID box or cordless telephone line jack, plug the
unit directly into the wall jack.
L If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
L Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
L Depending on your service provider/telephone company, the
unit may display the caller's information at the 2nd ring or later.
L Move closer to the base unit.
L Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 28).
Cause/solution
L The answering system is not turned on for the line you wish to
record messages from. Select the desired line or both lines,
then turn the answering system on (page 35).
L The message memory is full. Erase unnecessary messages
(page 36).
L The answering system is activated for both lines, and the 1st
caller is leaving a voice message. The 2nd caller cannot leave
a message, but the caller information will be stored (page 32).
L If you subscribe to a voice mail service, messages are recorded
by your service provider/telephone company, not your
telephone. Change the unit's number of rings setting or contact
your service provider/telephone company (page 40).
L Someone is using the unit. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
L You are entering the wrong remote access code. If you forgot
the remote access code, enter the remote access code setting
to check your current code (page 38).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 39).
L You are using a rotary/pulse telephone. Try again using a
touch-tone phone.
L A call is being received. Answer the call and try again later.