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Model shown is KX-TGC220.
Before initial use, see "Getting Started"
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TGC220AL
KX-TGC222AL
KX-TGC223AL
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Table of Contents
Related Manuals for Panasonic KX-TGC220AL
Summary of Contents for Panasonic KX-TGC220AL
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Page 1: Operating Instructions
Model No. KX-TGC220AL KX-TGC222AL KX-TGC223AL Model shown is KX-TGC220. Before initial use, see “Getting Started” on page 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. -
Page 2: Table Of Contents
Table of Contents Introduction Useful Information Model composition ........3 Voice mail service ........34 Accessory information ........3 Character entry ..........34 Error messages ..........36 Important Information Troubleshooting .........36 For your safety ..........5 Index Important safety instructions ......6 For best performance ........6 Index............41 Other information .........7 Specifications ..........8 Getting Started... -
Page 3: Introduction
Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TGC220 KX-TGC220 KX-TGC220 KX-TGCA20 series KX-TGC222 KX-TGC220 KX-TGCA20 KX-TGC223 KX-TGC220 KX-TGCA20 Accessory information Supplied accessories Quantity Accessory item/Part number KX-TGC220 KX-TGC222 KX-TGC223 AC adaptor for base unit/PNLV226AL Telephone line cord Rechargeable batteries Handset cover... - Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable HHR-4MY/2B batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset DECT repeater KX-A405AL Replacement batteries may have a different capacity from that of the supplied batteries.
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Page 5: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. R It is advised not to use the equipment at a To prevent severe injury and loss of life/ refuelling point. -
Page 6: Important Safety Instructions
R Please ensure that a separate telephone, Base unit location/avoiding noise not dependent on local power, is available for emergency use. The base unit and other compatible Panasonic R This equipment will be inoperable when units use radio waves to communicate with mains power fails. -
Page 7: Other Information
Important Information – away from electronic appliances such as TVs, radios, personal computers, Other information wireless devices, or other phones. – facing away from radio frequency CAUTION: Risk of explosion if battery is transmitters, such as external antennas replaced by an incorrect type. Dispose of used of mobile phone cell stations. -
Page 8: Specifications
Important Information Specifications R Standard: GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit: Standby: Approx. -
Page 9: Getting Started
Connections outlet. n Base unit Note: Connect the AC adaptor to the unit by R Use only the supplied Panasonic AC pressing the plug firmly. adaptor PNLV233AL. Fasten the cord by hooking it. Connect the AC adaptor to the power outlet. - Page 10 (without AC adaptor) to the same telephone line or to the same telephone line socket using a telephone double adaptor. Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6.
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Page 11: Controls
Getting Started N (Intercom) R This feature is not available for single Controls handset models. Charge contacts Handset n Control type Soft keys By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key Navigator keys functions as follows. -
Page 12: Display Icons
Getting Started MANSWER ON/OFFN Item Meaning ANSWER ON/OFF indicator “Greeting Only” is N (PLAY/STOP) selected as the caller’s Message indicator recording time. In this case, N (Repeat) the answering system N (Skip) answers calls with a greeting MERASEN message and caller N (LOCATOR) messages are not recorded. -
Page 13: Turning The Power On/Off
Getting Started Icon Action Enter the current date, month, and year. a MOKN Adds new entry. (page 19) Example: 15 July, 2014 Displays the character entry 15 07 14 mode for phonebook search. Enter the current hour and minute. (page 18) Example: 9:30 Turns the key lock feature off. - Page 14 Getting Started Note: R When there is another cordless phone nearby and it is in use, the base unit transmission power may not be reduced. (KX-TGC222/KX-TGC223) R Activating one touch eco mode reduces the range of the base unit in standby mode. R If you set the repeater mode to “On”...
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Page 15: Making/Answering Calls
Making/Answering Calls Example: If you need to dial the line access number “0” when making outside calls with a Making calls PBX: 0 a MDN (Pause) Lift the handset and dial the phone number. Dial the phone number. a M R To correct a digit, press MCN. -
Page 16: Intercom
Making/Answering Calls Note: To complete the transfer: R After holding for 10 minutes, the call is Press M disconnected. To establish a conference call: N a MbN: “Conference” a MOKN R To leave the conference, press M Mute The other 2 parties can continue the Press M N during a call. -
Page 17: Key Lock
Making/Answering Calls Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press M N for about 3 seconds. -
Page 18: Phonebook
Phonebook To scroll through all entries Phonebook MbN: Select the desired entry. To search by first character You can add 50 names (16 characters max.) Press the dial key (0 to 9, or #) and phone numbers (24 digits max.) to the which contains the character you are phonebook. -
Page 19: Speed Dial
Phonebook PIN that you have stored in the phonebook, Editing an entry without having to dial manually. During an outside call, press M Press and hold the desired speed dial key (1 to 6). a M MbN: “Phonebook” a MOKN MbN: “Edit”... -
Page 20: Programming
Programming Menu list To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. a MOKN Press MCN or MDN to select the desired setting. - Page 21 Programming Sub-menu 1 Sub-menu 2 Settings Code – – #327 Answer On – – #328 Answer Off Main menu: “Time Settings” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Set Date/Time Memo Alarm Alarm1-3 Once #720 Daily Weekly <Off> *1, *3 –...
- Page 22 Programming Sub-menu 1 Sub-menu 2 Settings Code Speed Dial – – #261 Eco Setup Transmission <Normal> #725 Power Display Setup Backlight <On> #276 – Level 1-4 #145 – Contrast <2> (Display contrast) – <On> #165 – Keytones – – #255 Area Code –...
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Page 23: Alarm
Programming Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset Off-6 <6> #160 – Off-6 <3> #G160 – Base Unit *5, *6 – <Ringtone 1> #161 – Ringtone (Handset) *1, *7 – <On> #173 – First Ring If you program these settings using one of the handsets, you do not need to program the same item using another handset. -
Page 24: Nuisance Call Block
Programming MbN: Select the desired alarm option. a Nuisance call block MOKN This feature rejects calls from unwanted “Off” callers (Caller ID subscribers only). The Turns alarm off. Go to step 9. following items are available when storing “Once” phone numbers in the call block list (30 max.). An alarm sounds once at the set time. -
Page 25: Other Programming
Programming MbN: “Yes” a MOKN a M Storing a range of numbers N#217 MbN: “Range of Numbers” a MOKN Other programming N a MbN: “Add” a MOKN Enter the desired number (2-8 digits). Changing the handset name R To erase a digit, press MCN. Each handset can be given a customised MOKN a M name (“Bob”, “Kitchen”, etc.). - Page 26 MbN: “Yes” a MOKN a M Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details.
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Page 27: Caller Id Service
Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features (such as displaying caller caller list. - Page 28 Caller ID Service Press MCN to search from the most recent call, or press MDN to search from the oldest call. To call back, press M To exit, press M Note: R If is displayed in step 2, not all of the information is shown.
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Page 29: Answering System
Answering System Base unit Answering system Press MANSWER ON/OFFN to turn on/off the answering system. The answering system can answer and record calls for you when you are unavailable to Handset answer the phone. To turn on: You can also set the unit to play a greeting N#327 message but not to record caller messages by To turn off:... -
Page 30: Listening To Messages
Answering System plays a different pre-recorded greeting If pressed within the first 5 seconds of a message asking callers to call again. message, the previous message is played. Resetting to a pre-recorded greeting Erasing all messages message Press MERASEN 2 times while the unit is not in If you want to use a pre-recorded greeting use. -
Page 31: Remote Operation
Answering System Important: Operation R In order to operate the answering system Erase all messages remotely, you must first set a remote Reset to a pre-recorded access code. greeting message N#306 If pressed within the first 5 seconds of a To turn on remote operation, enter the message, the previous message is desired 3-digit remote access code. -
Page 32: Answering System Settings
Answering System by pressing M N on the handset. Call Operation screening can be set for each handset. The Skip message default setting is “On”. (during playback) N#310 Play new messages MbN: Select the desired setting. a MOKN Play all messages Play greeting message Record greeting message Number of rings before the unit... - Page 33 Answering System please contact your service provider/ telephone company to have it removed or deactivated permanently or temporarily. Alternatively you can leave this service connected and change the “Number of Rings” to a shorter duration on your unit so your unit’s answering machine can pick up the call prior to the voice mail provided by your service provider/telephone company.
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Page 34: Useful Information
Useful Information Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. - Page 35 Useful Information Alphabet character table (ABC) Numeric entry table (0-9) Greek character table ( Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table (...
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Page 36: Error Messages
Useful Information R The following are used for both uppercase and lowercase: Cyrillic character table ( Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. -
Page 37: General Use
Useful Information General use Problem Cause/solution The handset does not turn R Place the handset on the base unit or charger to turn on the on even after installing handset. charged batteries. The unit does not work. R Make sure the batteries are installed correctly (page 9). R Fully charge the batteries (page 10). - Page 38 Useful Information Problem Cause/solution I fully charged the R Clean the battery ends ( ) and the charge contacts with batteries, but a dry cloth and charge again. – still flashes or R It is time to replace the batteries (page 9). –...
- Page 39 Useful Information Problem Cause/solution Caller information is slow R Depending on your service provider/telephone company, the to display. unit may display the caller’s information at the 2nd ring or later. Set the first ring to “Off” (page 21). R Move closer to the base unit. Time on the unit has R Incorrect time information from incoming Caller ID changes the shifted.
- Page 40 Useful Information Registering a handset to the base unit Handset: N#130 Base unit: Press and hold M N for about 5 seconds. R If all registered handsets start ringing, press M N again to stop, then repeat this step. (KX-TGC222/KX-TGC223) Handset: MOKN a Wait until “Base PIN”...
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Page 41: Index
Index PIN: 26 Power failure: 10 Index Power on/off: 13 Privacy mode: 22 Alarm: 23 Recall/flash: 16 Answering calls: 15 Redialling: 15 Answering system: 29 Repeater: 26 Call screening: 32 Ringer tone: 21 Erasing messages: 30, 31, 32 Speakerphone: 15 Greeting message: 29 Speed dial: 19 Greeting only: 33... - Page 42 Notes...
- Page 43 Notes...
- Page 44 Attach your purchase receipt here. Customer Care Centre Tel. No.: 132600 or website www.panasonic.com.au Sales Department: 1 Innovation Road, Macquarie Park NSW 2113, Australia 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2014 *PNQX6624ZA* *PNQX6624ZA* PNQX6624ZA CC0614MU0 (E)