Service Notifications; Troubleshooting Flowcharts; Start Diagnosis Flowchart - HP ProLiant DL585 User Manual

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If a device has latches, be sure they are completely closed and locked.
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Check any interlock or interconn
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If problems continue to occur, r
for bent pins or other damage.
Serv ice notifications
To view the latest service notifications, refer to the
Select the appropriate server model, and then click
Trou bleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 69)," and follow the appropriate diagnostic path. If the o
flowcharts do not provide a troubl
flowchart (on page 70)." The Gen
when the problem is not server-specific or is n
Th e a vailable flowcharts include:
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Start diagnosis flowchart (on page 69)
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General diagnosis flowchart (on page 70)
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Server power-on problems flowchart (on page
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POST problems flowchart (on page 75)
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OS boot problems flowchart (o
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Server fault indications flowchart (on page 78)

Start diagnosis flowchart

Use the fol lowing flowchart to start the diagnostic process.
Item Refer
1 "General diagnosis flowchart (on page 70)"
2 "Power-on problems flowchart
page 72)"
3 "POST problems flowchart (on page 75)"
4 "OS boot problems flowchart (on page 76)"
5 "Server fault indications flowchart (on page 78)"
ect LEDs that may indicate a component is not connected properly.
emove and reinstall each device, checking the connectors and sockets
eshooting solution, follow the diagnostic steps in "General diagnosis
eral diagnosis flowchart is a generic troubleshooting process to be used
n page 76)
to
("Server power-on problems
HP website (http://www.hp.com/go/bizsupport
the Troubleshoot a Problem link on the product page.
ot easily categorized into the other flowcharts.
72 )
flowchart" on
).
ther
Troubleshooting 69