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HP DL585 - ProLiant - G2 User Manual

Proliant dl585 generation 2 server user guide
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HP ProLiant DL585 Generation 2 Server

User Guide

Part Number 431171-002
December 2007 (Second Edition)

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Summary of Contents for HP DL585 - ProLiant - G2

  • Page 1: User Guide

    HP ProLiant DL585 Generation 2 Server User Guide Part Number 431171-002 December 2007 (Second Edition)

  • Page 2: Audience Assumptions

    © Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ........................7 Processor memory module components ......................8 DIMM slot identification ..........................9 SAS and SATA hard drive LEDs........................9 SAS and SATA hard drive LED combinations ....................10 Rear panel components..........................
  • Page 4 Processor options ............................ 32 Removing the processor memory module ..................32 Installing a processor ........................34 Memory options ............................40 Advanced ECC memory ......................... 40 Installing DIMMs ........................... 40 Hard drive guidelines ..........................41 Installing a hot-plug hard drive ......................42 Installing DVD, CD-ROM, or diskette drives....................
  • Page 5 Pre-diagnostic steps ..........................64 Important safety information......................64 Symptom information ........................66 Prepare the server for diagnosis ...................... 67 Loose connections ........................... 67 Service notifications..........................68 Troubleshooting flowcharts ........................68 Start diagnosis flowchart ........................ 68 General diagnosis flowchart ......................69 Server power-on problems flowchart ....................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Hard drive bay 1 Hard drive bay 2 Hard drive bay 3 Hard drive bay 4 Hard drive bay 5 Hard drive bay 6 Hard drive bay 7 Hard drive bay 8 Video connector USB connectors (two) Media drive blank or optional media drive DVD drive...

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID switch and LED Blue = Activated Flashing blue = Server managed remotely Off = Deactivated Internal system health LED Green = Normal (system on) Flashing amber = System health degraded Flashing red = System health critical Off = Normal (system off) External system health LED Green = Normal (system on)

  • Page 8: Processor Memory Module Components

    Processor memory module components Item Description Processor socket 1 (boot processor) PPM socket 1 Processor socket 3 PPM socket 3 Processor socket 4 PPM socket 4 Processor socket 2 PPM socket 2 See "Processor options (on page 32)" for population guidelines. Component identification 8...

  • Page 9: Dimm Slot Identification

    DIMM slot identification Each memory node consists of eight DIMM slots in four banks. See "Memory options (on page 40)" for DIMM population guidelines. SAS and SATA hard drive LEDs Item Description Status Fault/UID LED Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity Component identification 9...

  • Page 10: Sas And Sata Hard Drive Led Combinations

    Item Description Status Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity Fault/UID LED Interpretation LED (green)

  • Page 11: Rear Panel Components

    Rear panel components Item Description Redundant hot-plug power supply (optional) PCI Express and PCI-X non-hot-plug expansion slots Hot-plug power supply (primary) T-15 Torx screwdriver NIC connector 1 NIC connector 2 iLO 2 connector Serial connector USB connectors (two) Keyboard connector Mouse connector Video connector Rear UID button and LED...

  • Page 12: Rear Panel Leds And Buttons

    Rear panel LEDs and buttons Item Description LED color Status UID LED Blue On = Activated Flashing = Server remotely managed Off = Deactivated Activity LED Green On or flashing = Network activity Off = No network activity Link LED Green On = Linked to network Off = Not linked to network...

  • Page 13: System Maintenance Switch (Sw3)

    Item Description PCI-X non-hot-plug expansion slot 1, 64-bit/100-MHz (half-length) PCI-X non-hot-plug expansion slot 2, 64-bit/100-MHz (full-length) PCI Express x4 non-hot-plug expansion slot 3 (full-length) PCI Express x4 non-hot-plug expansion slot 4 (full-length) PCI Express x8 non-hot-plug expansion slot 5 (full-length) PCI Express x4 non-hot-plug expansion slot 6 (full-length) PCI Express x8 non-hot-plug expansion slot 7 (full-length) PCI Express x8 non-hot-plug expansion slot 8 (full-length)

  • Page 14: Media Board Components

    Position Description Function iLO 2 security Off = iLO 2 security is enabled. On = iLO 2 security is disabled. Configuration lock Off = System configuration can be changed. On = System configuration is locked. Reserved Reserved Reserved Reserved Password protection Off = Password is enabled.

  • Page 15: Boot Device Selector Switch (Sw1)

    Item Description Power button cable connector USB cable connector Video cable connector Internal USB connector Port 84/85 code display Port 84/85 code display switch System Insight Display Boot device selector switch (SW1) Boot device selector switch (SW1) The boot device selector switch setting determines the device access order of the media drives in the server.

  • Page 16: Systems Insight Display Leds

    Systems Insight Display LEDs The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM might report server status differently than the health LEDs because the software tracks more system attributes. The System Insight Display LEDs identify components experiencing an error, event, or failure. The Systems Insight Display LEDs are located on the media board.

  • Page 17: Battery Pack Leds

    Battery pack LEDs Item ID Color Description Green System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller.

  • Page 18: Fan Locations

    LED3 pattern LED4 pattern Interpretation — One blink per The battery pack is below the minimum charge level and is being second charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily unavailable until charging is complete.

  • Page 19: Hot-Plug Fan Leds

    Item Description Fan 6 See "Hot-plug fans (on page 30)" for replacement procedures and operation guidelines. Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power Hot-plug power supply LEDs Component identification 19...
  • Page 20 Fail LED 1 Power LED 2 Description (amber) (green) No AC power to any power supply Flashing Power supply failure (over current) No AC power to this power supply Flashing AC power present Standby mode Normal Component identification 20...

  • Page 21: Setup

    Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.

  • Page 22: Optimum Environment

    Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.

  • Page 23: Power Requirements

    The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits.

  • Page 24: Electrical Grounding Requirements

    WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and may become unstable when being moved on its casters.

  • Page 25: Identifying Rack Server Shipping Carton Contents

    Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple servers connected to the same power source, HP recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.

  • Page 26: Installing The Operating System

    To modify the server default settings, press the F9 key when prompted during the boot process to enter RBSU. By default, RBSU runs in the English language. NOTE: If an HP array controller has been added or is embedded in the system, the array controller will default to a RAID configuration based on the size and number of hard drives installed.

  • Page 27: Operations

    Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.

  • Page 28: Removing The Access Panel

    NOTE: The release latches will lock into place when the rails are fully extended. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail- release latches and sliding the server into the rack.

  • Page 29: Accessing The Systems Insight Display

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: When removing the access panel to view the Systems Insight Display LEDs (on page 16), leave the server powered on.

  • Page 30: Hot-Plug Fans

    Hot-plug fans The server supports redundant hot-plug fans ("Fan locations" on page 18) in a 5+1 configuration to provide proper airflow to the server. WARNING: To prevent personal injury from hazardous energy: Remove watches, rings, or other metal objects. Use tools with insulated handles. Do not place tools or metal parts on top of batteries.

  • Page 31: Removing The System Battery

    Removing the system battery If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.

  • Page 32: Hardware Options Installation

    Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 33 Lower the handle, and pull the processor memory module out of the server until the release latches catch. WARNING: Use caution when installing the processor memory module or removing the processor memory module; when fully populated, it can weigh up to 13.6 kg (30 lb). Firmly holding the processor memory module, press the release buttons and pull the module out of the server.

  • Page 34: Installing A Processor

    Release the latch, and open the cover. Installing a processor CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server. CAUTION: To prevent possible server malfunction and damage to the equipment, multiprocessor configurations must contain processors with the same part number.
  • Page 35 Open the heatsink retaining bracket. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board. Remove the processor socket protective cover. Retain the cover for future use. CAUTION: Failure to completely open the processor locking lever prevents the processor from seating during installation, leading to hardware damage.
  • Page 36 Rotate the latch and open the retaining bracket. IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the processor. CAUTION: The processor is designed to fit one way into the socket.
  • Page 37 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Hardware options installation 37...
  • Page 38 Close the processor retaining bracket and the processor retaining latch. Remove the heatsink cover. CAUTION: After the cover is removed, do not touch the thermal interface media. Install the heatsink. Hardware options installation 38...
  • Page 39 Close the heatsink retaining bracket. Install the PPM. IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. NOTE: The PPM is keyed and the key must be aligned when installed. NOTE: The appearance of compatible PPMs may vary.

  • Page 40: Memory Options

    Close the processor memory module cover. Install the fans. Install the processor memory module into the server. Power up the server (on page 27). Memory options The server contains 32 DIMM slots. You can expand server memory by installing supported PC2-5300 667-MHz Registered DDR2 DIMMs.

  • Page 41: Hard Drive Guidelines

    DIMMs must be installed in decreasing capacity with the largest DIMMs installed in the banks furthest from each processor. NOTE: If all four banks on a memory node ("DIMM slot identification" on page 9) are populated, the maximum memory clock speed is 533 MHz. If two or fewer banks on a memory node are populated, the maximum memory clock speed is 667 MHz.

  • Page 42: Installing A Hot-Plug Hard Drive

    When adding hard drives to the server, observe the following general guidelines: The system automatically sets all device numbers. If only one hard drive is used, install it in the bay with the lowest device number. Hard drives must be SFF types. Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array.

  • Page 43: Installing Dvd, Cd-Rom, Or Diskette Drives

    Close the ejector lever. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 10). Installing DVD, CD-ROM, or diskette drives The server is shipped with one DVD drive. You can install an optional DVD drive, CD-ROM drive, or a 3.5-inch diskette drive.

  • Page 44: Hot-Plug Power Supplies

    Install the media drive into the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. IMPORTANT: By default, the DVD drive is installed in the lower drive bay. To boot from a DVD or CD-RW drive in the upper drive bay or to boot from a diskette drive in the lower bay, change the boot device selector switch to FLP BOT ("Boot device selector switch...
  • Page 45 CAUTION: If only one power supply is installed, do not remove the power supply unless the server has been powered down. Removing the only operational power supply will cause an immediate power loss. NOTE: If you remove or replace the primary hot-plug power supply, use the T-15 Torx screwdriver provided with the server to remove the shipping screw.

  • Page 46: Expansion Boards

    IMPORTANT: For maximum server availability, be sure that the two power supplies are powered by separate AC power sources. NOTE: If the server will be shipped to another location after configuration, install a shipping screw into each power supply. Expansion boards Slot Description PCI-X non-hot-plug expansion slot, 64-bit/100-MHz (half-...
  • Page 47 Power down the server (on page 27). Extend the server from the rack ("Extending the server from the rack" on page 27). Remove the access panel ("Removing the access panel" on page 28). Open the latch, and remove the expansion slot cover. To replace the component, reverse the removal procedure.

  • Page 48: Battery-Backed Write Cache

    Battery-backed write cache The HP BBWC protects against hard boot, power, controller, and system board failures. The server supports the following battery-backed options: 256-MB BBWC option 512-MB BBWC option The BBWC consists of two parts: a battery pack and a storage cache module. Along with the cache module, the battery pack provides transportable data protection, increases overall controller performance, and maintains any cached data for up to 72 hours after the server loses power.
  • Page 49 If the LED is not lit, disconnect the battery cable from the cache. Remove the controller. Hardware options installation 49...
  • Page 50 Remove the cache module from the controller. Install the new cache on the controller. Press firmly above each connector to ensure good electrical contact. IMPORTANT: If the cache is not properly connected, the controller will not boot. Replace the controller in the server. The controller is installed in expansion slot 9. Install the battery, if applicable.
  • Page 51 Install the battery pack into the server. Route the cable, and connect it to the cache module. NOTE: After installing a battery pack, you might see a POST message during reboot indicating that the array accelerator (cache) is temporarily disabled. This is normal, because the new battery pack is likely to have a low charge.

  • Page 52: Cabling

    Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). BBWC cabling Cabling 52...

  • Page 53: Front Panel Cable Components

    Front panel cable components Item Description Video connector cable assembly USB connector cable assembly Power button cable assembly SAS and SATA hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 54: Software And Configuration Utilities

    Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations. SmartStart assists the deployment process by performing a wide range of configuration activities, including: Configuring hardware using embedded configuration utilities, such as RBSU and ORCA...

  • Page 55: Hp Rom-Based Setup Utility

    HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following: Configuring system devices and installed options Enabling and disabling system features Displaying system information Selecting the primary boot controller Configuring memory options Language selection...

  • Page 56: Hp Proliant Essentials Rapid Deployment Pack

    Drives installed Drives used RAID level RAID 0 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

  • Page 57: Option Rom Configuration For Arrays

    Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations. The utility also provides support for the following functions: Reconfiguring one or more logical drives Viewing the current logical drive configuration Deleting a logical drive configuration Setting the controller to be the boot controller...

  • Page 58: Management Tools

    Enter the serial number. Select Product ID. The following warning is displayed. Warning: The Product ID should ONLY be modified by qualified service personnel. This value should always match the Product ID located on the chassis. Enter the product ID and press the Enter key. Press the Escape key to close the menu.

  • Page 59: Management Agents

    provides seamless integration with HP hardware support by generating and emailing support tickets that deliver a snapshot of the storage system. For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.com/products/storageworks/ltt). Management Agents Management Agents provide the information to enable fault, performance, and configuration management.

  • Page 60: Rompaq Utility

    Select Advanced Options. Select Redundant ROM Selection. Select the ROM version. Press the Enter key. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. The server restarts automatically. ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system.

  • Page 61: Diagnostic Tools

    Operating environments which do not provide native USB support For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html). Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

  • Page 62: Remote Support And Analysis Tools

    Remote support and analysis tools HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems.

  • Page 63: Change Control And Proactive Notification

    Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http://www.hp.com/go/pcn). Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments.

  • Page 64: Troubleshooting

    Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance. To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide: The server-specific Documentation CD The Business Support Center on the HP website (http://www.hp.com/support).

  • Page 65: Symbols On Equipment

    Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

  • Page 66: Symptom Information

    WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: The leveling feet are extended to the floor. The full weight of the rack rests on the leveling feet. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations.

  • Page 67: Prepare The Server For Diagnosis

    To answer these questions, the following information may be useful: Run HP Insight Diagnostics (on page 61) and use the survey page to view the current configuration or to compare it to previous configurations. Refer to your hardware and software records for information. Refer to server LEDs and their statuses.

  • Page 68: Service Notifications

    Check any interlock or interconnect LEDs that may indicate a component is not connected properly. If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for bent pins or other damage. Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.

  • Page 69: General Diagnosis Flowchart

    General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to "Symptom information (on page 66)" "Loose connections (on page 67)"...
  • Page 70 Item Refer to The most recent version of a particular server or option firmware is available on the following websites: HP Support website (http://www.hp.com/support) HP ROM-BIOS/Firmware Updates website (http://h18023.www1.hp.com/support/files/server/us/romflash.ht "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms)

  • Page 71: Server Power-On Problems Flowchart

    Server power-on problems flowchart Symptoms: The server does not power on. The system power LED ("Systems Insight Display LEDs" on page 16) is off or amber. Troubleshooting 71...
  • Page 72 The external health LED ("Systems Insight Display LEDs" on page 16) is red or amber. The internal health LED ("Systems Insight Display LEDs" on page 16) is red or amber. NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.
  • Page 73 Troubleshooting 73...

  • Page 74: Post Problems Flowchart

    POST problems flowchart Symptoms: Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. Server completes POST with errors Possible problems: Improperly seated or faulty internal component Faulty KVM device Faulty video device Item Refer to...

  • Page 75: Os Boot Problems Flowchart

    OS boot problems flowchart Symptoms: Server does not boot a previously installed operating system Server does not boot SmartStart Possible causes: Corrupted operating system Hard drive subsystem problem Incorrect boot order setting in RBSU Troubleshooting 75...
  • Page 76 Item Refer to HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) "POST problems flowchart (on page 74)" "Hard drive problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) Controller documentation "HP Insight Diagnostics (on page 61)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "CD-ROM and DVD drive problems"...

  • Page 77: Server Fault Indications Flowchart

    Server fault indications flowchart Symptoms: Server boots, but a fault event is reported by Insight Management Agents (on page 59) Server boots, but the internal health LED, external health LED, or component health LED is red or amber Troubleshooting 77...
  • Page 78 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: Improperly seated or faulty internal or external component Unsupported component installed Redundancy failure System overtemperature condition Item Refer to "Management agents (on page 59)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support) "Integrated Management Log (on page 61)"...

  • Page 79: Post Error Messages And Beep Codes

    POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components Troubleshooting 79...

  • Page 80: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 81: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    To identify this product, refer to the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 82: Canadian Notice (Avis Canadien)

    EMC Directive 2004/108/EC Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family. This compliance is indicated by the following conformity marking placed on the product: This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g.

  • Page 83: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 84: Korean Notice

    Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1.

  • Page 85: Taiwan Battery Recycling Notice

    WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: Do not attempt to recharge the battery. Do not expose the battery to temperatures higher than 60°C (140°F).

  • Page 86: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 87: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating 10 C to 35 C (50 F to 95 F) Shipping -40 C to 70 C (-40 F to 158 F) Maximum wet bulb temperature 28 C (82.4 F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating...
  • Page 88 Specification Value BTUs per hour @100 VAC–3960 BTU @200 VAC–5450 BTU Power supply output Power supply output 910 W (low line) 1300 W (high line) Specifications 88...

  • Page 89: Technical Support

    Technical support Before you contact HP Be sure to have the following information available before you call HP: Technical support registration number (if applicable) Product serial number Product model name and number Product identification number Applicable error messages Add-on boards or hardware Third-party hardware or software Operating system type and revision level HP contact information...
  • Page 90 Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair.

  • Page 91: Riparazione Da Parte Del Cliente

    l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser. Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair).

  • Page 92: Reparaciones Del Propio Cliente

    lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen. HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“...

  • Page 93: Reparo Feito Pelo Cliente

    de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 94 Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente.
  • Page 95 Technical support 95...
  • Page 96 Technical support 96...

  • Page 97: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Array Diagnostics Utility Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CMOS complementary metal-oxide semiconductor Canadian Standards Association Customer Self Repair DIMM dual inline memory module disk operating system electrostatic discharge Acronyms and abbreviations 97...
  • Page 98 International Electrotechnical Commission iLO 2 Integrated Lights-Out 2 Integrated Management Log ISEE Instant Support Enterprise Edition keyboard, video, and mouse NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association network interface controller NiMH nickel metal hydride NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays operating system...
  • Page 99 POST Power-On Self Test processor power module ProLiant Support Pack RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility Rapid Deployment Pack RILOE II Remote Insight Lights-Out Edition II read-only memory serial attached SCSI SCSI small computer system interface small form-factor Systems Insight Manager SNMP...
  • Page 100 unit identification uninterruptible power system universal serial bus Version Control Agent Acronyms and abbreviations 100...

  • Page 101: Index

    Index cabling, USB 53 cabling, video 53 Canadian notice 82 access panel 28 Care Pack 21, 63 ACU (Array Configuration Utility) 57 Change Control 63 additional information 64 class A equipment 80 ADU (Array Diagnostic Utility) 61 class B equipment 80 Advanced ECC support 40 CMOS (complementary metal-oxide airflow requirements 22...

  • Page 102: Hard Drive Bay

    DIMM installation guidelines 40 hard drives, types supported 41 DIMM slot locations 9 hardware options 32 DIMMs 40 hardware options installation 25, 32 diskette boot 15 health driver 58 diskette drive 43 heatsink 34 diskette image creation 56 HP Insight Diagnostics 61 drivers 62 HP ProLiant Essentials Foundation Pack 26, 59 HP ProLiant Essentials Rapid Deployment Pack 56...
  • Page 103 LEDs, battery pack 17 port 85 code, viewing 16 LEDs, front panel 7 POST error messages 79 LEDs, hard drive 9, 10, 42 POST problems flowchart 74 LEDs, NIC 7, 12 power button cable connector 14 LEDs, power supply 19, 44 power button cabling 14, 53 LEDs, rear panel 12 power button LED 7...
  • Page 104 regulatory compliance notices 80 support 62, 89 remote support and analysis tools 62 support packs 54 required information 89 supported operating systems 62 requirements, airflow 22 switch, boot device selector 15, 43 requirements, electrical grounding 24 switch, system maintenance 12, 13 requirements, environmental 22, 87 symbols on equipment 65 requirements, power 23...

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