Strange sound generated (ADF)
Action
Step 1
Is the paper correctly set in the ADF input tray?
Step 2
Replace the pick roller assembly.
Does the problem remain?
Step 3
Replace the feed rollers.
Does the problem remain?
Step 4
Replace the paper jam idler roller.
Does the problem remain?
Flatbed cover open
Action
Step 1
Check the flatbed cover open sensor for proper operation. Enter
Diagnostic Menu > Scanner Tests > Sensor Tests, and then observe the
line Sensor (ADF closed interlock). The sensor should report
1 when the flatbed cover is opened, and 0 when the flatbed cover is
closed.
Does the display on the control panel correspond to the flatbed cover
position?
Step 2
Check the flatbed scanner module.
Does the flatbed scanner module light up when the flatbed cover is in the
opened position?
Step 3
Check the sensor for proper connection.
Is the sensor properly connected?
Yes
Go to step 2.
Go to step 3.
Go to step 4.
Replace the idle rollers Problem solved.
Yes
Go to step 2.
Problem solved.
Replace the complete
flatbed document
cover. See
flatbed document
cover removal" on
page
Diagnostic information
26
No
Properly position
paper in the ADF input
tray.
Problem solved.
Problem solved.
No
Go to step 3.
Replace the flatbed
scanner module. See
"Flatbed scanner
module removal" on
page
103.
Replace the
connection.
"Complete
81.
4036