Customer Service; Getting Technical Documentation; Getting Product Training; Getting Help From A Distributor Or Reseller - Avaya 8600 Engineering

avaya.com

7. Customer service

Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go
to www.avaya.com or go to one of the pages listed in the following sections.

7.1 Getting technical documentation

To download and print selected technical publications and release notes directly from the Internet, go to
www.avaya.com/support.

7.2 Getting product training

Ongoing product training is available. For more information or to register, you can access the Web site at
www.avaya.com/support. From this Web site, you can locate the Training contacts link on the left-hand
navigation pane.

7.3 Getting help from a distributor or reseller

If you purchased a service contract for your Avaya product from a distributor or authorized reseller,
contact the technical support staff for that distributor or reseller for assistance.

7.4 Getting technical support from the Avaya Web site

The easiest and most effective way to get technical support for Avaya products is from the Avaya
Technical Support Web site at www.avaya.com/support.
RSTP/MSTP Technical Configuration Guide
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July 2010