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6. Customer service
Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go
to
www.avaya.com
or go to one of the pages listed in the following sections.
6.1 Getting technical documentation
To download and print selected technical publications and release notes directly from the Internet, go to
www.avaya.com/support.
6.2 Getting product training
Ongoing product training is available. For more information or to register, you can access the Web site at
www.avaya.com/support. From this Web site, you can locate the Training contacts link on the left-hand
navigation pane.
6.3 Getting help from a distributor or reseller
If you purchased a service contract for your Avaya product from a distributor or authorized reseller,
contact the technical support staff for that distributor or reseller for assistance.
6.4 Getting technical support from the Avaya Web site
The easiest and most effective way to get technical support for Avaya products is from the Avaya
Technical Support Web site at www.avaya.com/support.
Switch User Authentication using Identity Engines Ignition Server Technical Configuration Guide
[July 2010
avaya.com
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