Troubleshooting; Other Problems - Argox G6000 User Manual

Troubleshooting

Generally, when a malfunction or an abnormal condition occurs, the
"READY" LED will keep blinking and printing and communication
between the host and printer will stop.
To understand what the problem, please check the
LEDs and LCD display on the front panel first:
A. Problems on media
Blinking Indicators READYand MEDIA
LCD display MEDIA OUT
Possible Problems Solutions
Missing gap . Check the media
path
. Check the position of
label sensor.
Media out . Supply the media roll
Media not installed . Install the media roll
Media jam . Recover the jam
If everything is OK try to make the label sensor calibration.( Refer to P31)
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Remarks
If you use continuous
media, check your
application soft ware
and driver.
You should select
continuous.
B. Problems on ribbon
Blinking Indicators READY and RIBBON
LCD display RIBBON OUT
Possible Problems Solutions
Ribbon has run out Supply the ribbon roll
Ribbon jam Recover the jam
Ribbon sensor error Replace the ribbon
sensor
C. Other Problems
Blinking Indicators READY
LCD display Possible Problems and Solutions
SERIAL IO ERROR . Inconsistent baud rate, format or
protocol between host and
printer
. Check bits 6 ~ 8 of DIP switch.
Refer to section 2 for DIP switch.
CUTTER FAILED . Check the media
. Check the connection between
cutter and main board.
. Call for service.
Remarks
Does not apply to direct
thermal. If you use direct
thermal, set bit 1 of DIP
switch to OFF.
not for direct thermal.
not for direct thermal.
Remarks
not for
Centronics
DIP switch bit 3
should be ON
for cutter.
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