Introduction FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Safety Supplemental Information: This device complies with the requirement of FCC Part 15 Rules. Operation is subject to the following two Conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Getting Started Congratulations on choosing CP-2140 & CP-2140E compact printer series. CP-2140 and CP-2140E are ideally designed to easily bring more efficiency for your business. This manual will help you get to know your new printer and provide sufficient information needed.
Package Contents Printer Quick Installation Guide CD ROM Power Supply Power Cord USB cable Media Hanger & ields Media Sh Ribbon Core Adaptors Quick Installation Guide CD ROM (Documentation & Software) Power Cord Media Hanger & Media Shields ...
Rear View: CP-2140 Power Switch RS232 Serial Parallel Port Power Jack Rear View: CP-2140E Power Switch RS232 Serial Ethernet Power Jack www.meteorbarcode.it - info@meteorbarcode.it...
Interior View II Top Cover Ribbon Supply Holder Media Shaft Print Head Transmissive Sensor Media Guides Platen Roller Power LED Reflective sensor Ready LED Front Cover Feed Button Head-Open Sensor www.meteorbarcode.it - info@meteorbarcode.it...
4. Plug the other end of the power cord into an appropriate grounded AC electrical outlet. Warning: Do not operate the printer and power supply in an area where they might get wet. CP-2140 Power Jack Power Cord Power Connector Power Supply www.meteorbarcode.it - info@meteorbarcode.it...
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CP-2140E Power Jack Power Connector Power Supply Power Cord www.meteorbarcode.it - info@meteorbarcode.it...
Loading Media Preparing Media The inside wound or outside wound media rolls can be loaded into the printer in the same way. In case media roll may become dirty or dusty during shipment, handling, or storage, firstly remove the outside length of media, which helps to avoid dragging adhesive or dirty media between the print head and platen roller.
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2. Put the Media Hanger through media supply roll, and then centrally align with the two Media Shields to closely lean against the media supply roll. Media Hanger Media Shield 3. Locate the media supply roll into the Media Compartment of printer.
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4. Push the Release Latch to open the printer module. PUSH Module Release Latch 5. Pull a short length of media till it reaches the Platen Roll of printer. Platen Roller www.meteorbarcode.it - info@meteorbarcode.it...
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6. Press the lock of Media Guide at the right to adjust media guides‟ positions. Make sure media stays under the Media Shaft and centrally under both of the Media Guides. Media Shaft Media Guides 7. Close the printer module and then press firmly at the both sides to properly latch until you hear a click.
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8. Press the FEED button to feed labels out of the printer. 9. To tear media, pull the media edge against the Tear Bar as in the direction below: Tear Direction Tear Bar www.meteorbarcode.it - info@meteorbarcode.it...
To index labels with multiple columns, please select media types to Multi-Column Labels in the label editing software Bartender UL. Software setting steps: Argox Bartender UL / Seagull Driver – Media Types – Multi-Column Labels Sample of labels with multiple columns:...
For direct thermal printing, do not load ribbon in the printer. Preparing Ribbon Find the two Ribbon Core Adaptors in printer package and fix them into new ribbon rolls from the left to the right. Ribbon Core Adaptor www.meteorbarcode.it - info@meteorbarcode.it CP-2140 & CP-2140E User‟s Manual...
Placing Ribbon Rolls 1. Open Top Cover of the printer. Top Cover 2. Push the Release Latch to open the printer module. PUSH Module Release Latch www.meteorbarcode.it - info@meteorbarcode.it...
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3. Lift up the printer module to check the Ribbon Supply Holder. Ribbon Supply Holder www.meteorbarcode.it - info@meteorbarcode.it...
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4. Install one ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Supply hub, and then into the right. Ribbon Supply Holder Note: The Ribbon Supply Holder accepts the coated side of ribbon to be wound ink-side IN or wound ink-side OUT.
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5. Install the other ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Pick-up hub, and then the right. Ribbon Pick-up Holder Note: The Ribbon Pick-up Holder accepts the coated side of ribbon to be wound ink-side OUT only.
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6. Close the printer module and then press firmly at the both sides to properly latch it until you hear a click. 7. Rotate Thumb Wheel of Ribbon Pick-up Holder to remove slack and ribbon wrinkle, and to align the ribbon on the spindles. Thumb Wheel www.meteorbarcode.it - info@meteorbarcode.it...
Printer Operations Printing Media Calibration & Configuration Before connecting the printer to your computer, to make sure that the printer works properly, conduct media calibration and print a self-test/ configuration label. Steps to Start Media Calibration & Configuration 1. Make sure the media is properly loaded and the top cover of the printer is closed.
Sample of Printer Configuration Label Firmware version & date code Memory capacity Codepage Print method Media sensor type Real Time Clock (RTC) setup (available only with RTC Card) Internal fonts Printed label length Serial port settings Print speed and darkness Media type setting Print width setting Label length setting...
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Ethernet information - for CP-2140E only Main board DIP switch settings Print head test pattern www.meteorbarcode.it - info@meteorbarcode.it...
Resetting Printer to Factory Defaults Follow the steps below to reset printer to default settings: 1. Turn on the printer and wait for 5 or more seconds. 2. Press the "FEED" button for 10 seconds, and the "Ready" indicator and "Power" indicator will go off in order. 3.
Printer Controls and Indicators Power Switch Power LED Ready LED Feed Button The following table explains printer controls and indicators‟ functions to help understanding LED indications and printer status: www.meteorbarcode.it - info@meteorbarcode.it...
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Control / Function Indicator On: turns on normal operation (at “I” position) Power Off: turns off power ( at “O” position) Switch Note: Turn power off before connecting or disconnecting cables It will start blinking while “Media Out”, “Media ...
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Note: When the print head is over-heated, printer‟s thermal protection function will be activated and make READY LED blink to indicate printer is in PAUSE status to wait till print head has been cooled down. The printing tasks sent previously will be resumed automatically later.
Troubleshooting by LED Indicators Diagnosis Normally, when the printer is in not working properly, the "Power" LED blinks continuously, and printing and communication between the host and printer stops. Refer to LED indications listed below to understand possible solutions to resolve the problems printer run into.
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LED Indicators: Power and Ready LEDs blink alternately Power LED Ready LED Possible Problems Solutions Remarks Ribbon out Install a new ribbon roll Set “Direct Thermal” printing by driver or commands if no ribbon is required. LED Indicators: Only the Power LED blinks Power LED Ready LED Possible Problems...
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LED Indicators: Only the Ready LED blinks Power LED Ready LED Possible Problems Solutions Print head needs to Printing will stop until the print head cools to cool down normal printing temperature. Once it completes, the printer will automatically resume the printing tasks sent previously.
Miscellaneous If the host shows "Printer Time out": 1. Check if the communication cable (serial) is connected securely to your serial port on the PC and to the connector on the printer at the other end. 2. Check if the printer power is turned on. If the data has been sent, but there is no output from the printer.
Poor printout quality: The ribbon may not be qualified. The media may not be qualified. Adjust the Darkness (heat temperature). Slow down the print speed. Refer to the next chapter and clean the related spare parts. ...
Industries Association (EIA) RS-232 serial data interface, a USB interface, Parallel, and Ethernet. A variety of interface options are suitable for versatile applications: CP-2140: Parallel, USB, and Serial interfaces CP-2140E: Ethernet, USB, and Serial interfaces Note: 1. You must insert the power supply‟s barrel connector into the power jack on the back of the printer before connecting communication cables.
Serial (RS-232) Interface Requirements The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.
3. Do not tie the data cables to power wire conduits. Ethernet 10/100 Internal Printer Server Option This connector is for Ethernet application; it is convenient to use several printers by Ethernet connector at the same time. Note: When using Ethernet model printer, please wait till the Ready Indicator to stop blinking, before starting printer operations.
Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer. The following installation steps are based on CP-2140 as an example. The screens included for these steps are taken from Windows XP;...
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1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the USB port on the printer and on the PC. 2.
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4. Under CP-2140/ CP-2140E product selection prompt, choose Seagull Driver version and then start installation: Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.
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5. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer”: Then click “Next.” www.meteorbarcode.it - info@meteorbarcode.it...
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6. Enter Printer name (i.e. CP-2140 PPLB) and select "do not share this printer”, and click "Next" Argox CP-2140 PPLB Argox CP-2140 PPLB 7. Check all the data on the showing screen, if it is correct, click "Finish". Argox CP-2140 PPLB...
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8. After the related files have been copied to your system, click "Finish". Installing printer „Argox CP-2140 PPLB‟… 9. After driver installation is complete, click "Close". The driver should now be installed. Installed printer Argox CP-2140 PPLB www.meteorbarcode.it - info@meteorbarcode.it...
Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.
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3. Under CP-2140/ CP-2140E product selection prompt, choose Seagull Driver version and then start installation: Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where the Seagull driver files are located.
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4. On the prompt, Windows Printer Driver, select “I accept…” and click "Next". 5. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". www.meteorbarcode.it - info@meteorbarcode.it...
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8. Select model & emulation - the following examples are based on model CP-2140 PPLB: Argox CP-2140 PPLB Argox CP-2140 PPLB 9. Select the port of the printer and click "Next". LPT1 Parallel Port40 PPLB www.meteorbarcode.it - info@meteorbarcode.it...
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10. Enter Printer name (i.e. CP-2140 PPLB) and select "do not share this printer”, and click "Next". Argox CP-2140 PPLB Argox CP-2140 PPLB 11. Check all the data on the showing screen, if it is correct, click "Finish". Argox CP-2140 PPLB...
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12. After the related files have been copied to your system, click "Finish". Installing printer „Argox CP-2140 PPLB‟… 13. After driver installation is complete, click "Close". The driver should now be installed. Installed printer Argox CP-2140 PPLB www.meteorbarcode.it - info@meteorbarcode.it...
Caring for Your Printer Print Head Maintenance Guide To keep the Print Head remain in the best conditions and efficiency and to extend duration for use, regular cleaning action is needed: Note: Always switch off printer power before cleaning. Cleaning Interval It‟s strongly recommended to regularly clean print heads at least when changing every one label roll (in direct thermal printing mode).
Cleaning Direction When cleaning the print head, always wipe in One-Way Direction - from Left to Right only, or, from Right to Left only, to clean “Heating Line” of print head gently without excessive stress. Do not wipe back and forth, to avoid dust or dirt on cleaning cotton would be attached onto print head again.
Fonts, Barcodes, and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA and PPLB are printer programming languages, through which the host can communicate with your printer. Printer Programming Language PPLA Programming PPLA Language...
USB Interface This is port complies with USB 2.0 Full Speed. Connector Terminal Pin Assignment Signal Description VBUS Differential data signaling pair - Differential data signaling pair + Ground USB series “B” Receptacle Interface Serial Interface The RS232 connector on the printer side is a female, DB-9. Direction Definition Shorted to Pin 6...
Note : Pin 9 are reserved for KDU (keyboard device unit), therefore do not connect these pins if you are using a general host like a PC. Parallel (Centronics) Interface The parallel port is a standard 36-pin Centronics, which complies with IEEE 1284 standard (compatibility mode).
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The simplest way to connect to other hosts (not PC compatible) or terminals is: Printer Terminal/Hos Pin 2- RxData ……… TxData Pin 3- TxData ……… RxData Pin 5- Ground ……… Ground In general, as long as the data quantity is not too large and you use Xon/Xoff as flow control, it will be problem free.
Ethernet Interface The following port complies with Ethernet communication. Signal Transmit+ Transmit- Receive+ Reserved Reserved Receive- Reserved Reserved www.meteorbarcode.it - info@meteorbarcode.it...